May 2017

Who flipped the switch? I’m talking about that moment when our industry began shifting the emphasis from hardware to services. You know, when did managed…

Kyocera Document Solutions America, Inc.’s (KDA) FY18 Business and Technology Conference (also referred to as the 2017 Dealer Meeting) attracted over…

The big winner at Toshiba America Business Solutions, Inc.’s (TABS) 2017 LEAD Dealer and End User Conference was 2016 Dealer of the Year, Donnellon…

Each year, CRN honors women whose channel expertise and vision are deserving of industry recognition. This year, 545 female executives in the channel made…

On May 17, Marco announced it had assumed responsibility for the MFP/printer sales and service previously provided by Dakota Business Center, a Rapid City,…

Virginia Business Systems (VBS), headquartered in Richmond, Virginia, was named among the “most generous companies,” as compiled by Richmond BizSense,…

Seiko Epson has announced innovative products, developed by the company, that represent a big step towards mobilizing its technologies in 2017. One of…

The office imaging industry is alive and kicking. Not as vividly and with as many voices as it used to, but still loud enough to take it seriously…

On March 23, The Cannata Report traveled to Berlin, Germany, to attend Konica Minolta, Inc.’s (Konica Minolta) “Spotlight Live” with representatives from…

Without the leasing and finance companies, the office technology treadmill would likely grind to an inauspicious halt. While we are risking over-exaggeration,…

In the printing industry, some things just don’t change. I’m talking about the things print providers talk about when saying what would make the world a better place…

When it comes to scanning, you can think inside the box, meaning the scanning function within the MFP, or you can think beyond the box, meaning adding another…

Toshiba’s latest LEAD Conference was held at the Dolphin in Orlando, FL from May 2–5. Every time I see a reference to this meeting, I think of the quote on…

The MWA Executive Connection Summit (ECS) at the Valley Ho in Scottsdale, Arizona, May 7–9, was once again the place to be of all vendor-agnostic shows…

Conducting comprehensive network assessments may be the biggest lesson learned when adding managed IT services to one’s menu of services. However,…

You have probably heard your customers referring to themselves as “print service providers” instead of just “printers.” But what does that actually mean, and…

Any conversation about seat-based billing (SBB) for managed print services (MPS) contracts begins with West McDonald, director of business development,…

I used to like writing about MPS when it was young and vibrant, but now that it’s aged to the point of commoditization and has one foot in the grave, well…

She now plays an instrumental role not only with Marco’s internal business operations but also with its robust and aggressive growth, as the company continues…

When Scott Cullen, our editor-in-chief, reminded me that I owed him a veterans’ story for this month, I was at a loss as to what I should write about. So, I…

Throughout the rest of the year we’ll be sharing highlights from past issues of The Cannata Report, focusing on the stories, people, and events we were covering…

The Cannata Report will launch our June 2017 Young Influencer Issue within the next few weeks. Presented for the second year in a row by ACDI, this leading…

When it comes to scanning, you can think inside the box, meaning the scanning function within the MFP, or you can think beyond the box, meaning…

A fire broke out in the Guanajuato, Mexico facilities of LMI Solutions over the weekend, temporarily causing a disruption in production…

Last time we saw Mark Mathews he was at a BTA regional event in Baltimore touting the benefits of 3D printing. He has since traded in that challenge….