Impact has launched a partnership with the Chicago destination Navy Pier. The multi-year agreement designates Impact as the first-ever sponsor of Navy Pier’s Wi-Fi services. In addition to the sponsorship, the agreement aligns the brands, with Impact taking over Navy Pier’s Managed IT, Print and Strategic Services. The partnership expands Impact’s foothold in the Chicagoland area.
“We are very proud to be partnering with an iconic landmark such as Navy Pier to become the first-ever Wi-Fi service sponsor and take care of the Pier’s Managed IT services, Managed Print services and Strategic Services,” said Impact CEO, Frank Cucco. “Navy Pier has a storied history in Chicago, and we know that aligning with the brand will bring great exposure to our target clientele. Additionally, we will be providing the Pier with a variety of our services to ensure that their operations run successfully and future goals are easily met.”
The partnership with Navy Pier includes Impact’s CompleteCare program, a customized, proactive IT support and management solution with a dedicated Field Network Engineer onsite weekly, and access to Impact’s Help Desk, INC toolset and IT Glue Portal. To increase cybersecurity for the pier and its Wi-Fi users, Impact will also implement disaster recovery and onsite and offsite business continuity solutions. Impact also replaced Navy Pier’s previous copier vendor, adding Managed Print Services with PaperCut. Finally, Impact will assist Navy Pier in managing contracts with a solution utilizing DocuWare software.
“As Navy Pier continues to advance into its second century, we actively pursue dynamic partnerships and programs that enhance our organizational value of excellence while improving the guest experience,” said Navy Pier President and CEO Marilynn Gardner. “We are thrilled to expand our partnership with Impact to offer added value to our guests, staff and partners.”
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