Impact, a national business process optimization provider, based in Lake Forest, IL, has announced the acquisition of Lance Allen Document Solutions (LADS), a Los Angeles-based provider in the document management sector.
Founded in 1967, Lance Allen Document Solutions has proudly served customers for several decades, leaving a trusted reputation within the Los Angeles community, according to an Impact press release. The team’s knowledgeable technicians have remained loyal to the business, servicing clients’ every need and increasing retention rates. In addition to a large clientele, LADS’s partnerships with KYOCERA, Xerox, Muratec and more, reportedly elevate Impact’s ranking among competitors. Impact has moved swiftly since expanding operations in Los Angeles a few short months ago, and the company expects the integration of Lance Allen Document Solutions teed to be seamless.
Rick Powell, president and owner of LADS, expressed his confidence that Impact will maintain his organization’s reputation as the company changes hands: “I am extremely pleased that Lance Allen Document Solutions has joined the Impact family. Impact will offer our customers the latest innovations in document workflow, while continuing the tradition of excellent customer service that has always guided Lance Allen Document Solutions.”
Acquiring LADS allows Impact to strengthen ties with Los Angeles dealers, and provide a new range of services to hundreds of clients who have worked with LADS for years. Impact’s expanded services include Managed IT and Cloud Services, Print and Document Management Services, Branding, Design and Marketing and Business Process Optimization.
Impact CEO, Frank Cucco, expressed his enthusiasm for the deal saying, “From our years of experience in the Midwest, we know that having a solid community presence is a vital component to our business operations. This new venture will allow us to build upon the decades-long reputation Lance Allen Document Solutions has established with its long tenured clients. We are confident that we will be able to replicate that same positive experience their clients have grown accustomed to, while providing a host of new technology and resources.”
By combining these two companies, Impact will gain 600 new customers and continue to rapidly expand its West Coast operations.
Here’s another example of a dealer expanding its reach beyond their local market. At last count, Impact has 15 locations across Illinois, and in Indiana, Wisconsin, and Los Angeles. We expect to this trend continue among certain larger dealers as they not only become more regional in scope but take on a more national footprint.
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