We learned today that Toyo Kuwamura, executive vice president and general manager, Business Imaging Solutions Group (BISG), Canon U.S.A., is returning to Japan. You can read the details in the following letter from Joe Adachi, chairman and CEO, Canon U.S.A.:
Dear Canon Partners,
In appreciation of our partnership, I would first like to thank you for your continued support of Canon.
I would also like to inform you of an upcoming change to our organization. After more than 38 years with Canon, Toyotsugu Kuwamura, Executive Vice President and General Manager, Business Imaging Solutions Group (BISG), Canon U.S.A., will return to Japan in mid-July and retire from Canon Inc.
As you are aware, Mr. Kuwamura accomplished a great deal with BISG, simplifying the marketing structure for the first time in 20 years. He also improved communications by de-centralizing the dealer support system, so that through local connections we can provide faster decisions and better support to our dealers across the country. Additionally, he increased the value of the Canon brand with his “One Canon’’ approach.
Shinichi Yoshida will succeed Mr. Kuwamura as Executive Vice President/GM, BISG, effective July 1. Since joining Canon Inc. in 1983, Mr. Yoshida has worked at Canon Europe, Canon Virginia, Canon U.S.A. and, most recently, as Executive Vice President/GM at Canon Canada. Some of you may remember him as he spent 23 years working at Canon U.S.A. from 1991 to 2014.
I am deeply appreciative to Mr. Kuwamura for his many years of outstanding service to Canon, and wish him all the best on his upcoming retirement.
Last but not least, I would like to ask you to extend your continued cooperation to Canon as well as to Mr. Yoshida in lending him support in his new role.
Joe Adachi, Chairman and CEO, Canon U.S.A., Inc.
We are both sad and happy to learn that Toyo was returning home to Japan. We are sad because over the course of the last three years we have formed a wonderful working relationship with him and Hiro Imamura, senior vice president and general manager, marketing, Canon U.S.A. Together they were an excellent team and made a strong effort to improve Canon’s relationship with its dealers. It is our understanding that Hiro is remaining in the U.S. and we will learn shortly what he will be doing in this latest reorganization.
Toyo’s objective with dealers was no small task. He made significant strides, but unfortunately his health suffered. As someone who has experienced a life-threatening heart attack I can tell you that is no walk in the park. This is particularly true as you begin a long recovery period. I had some serious conversations with Toyo about taking care of himself. I shared with him my own personal experiences in rehabbing from my heart attack in 2010. In my opinion, he came back too soon and pushed himself too hard.
On that note we are happy he is returning home. We will have an opportunity to say goodbye and we will let him know personally that it was a privilege to know him and work with him. The man who is replacing Toyo (as noted in the above letter) is Shinichi (Sam) Yoshida. Many of our dealer readers know Sam and I am sure will welcome him back.
For those who believe Sam’s return represents a radical departure from Toyo in relation to his One Canon approach we believe that is an incorrect assumption. Yoshinori Ikeda, deputy chief executive for Canon’s Office Imaging Products operation assured us while visiting with him in Japan that the One Canon message is fully supported by him. There are other reasons for that opinion, but we must keep that to ourselves. We look forward to meeting with Sam sometime after July 1 to learn more about his mission and if he will continue Toyo’s efforts with dealers.
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