Ricoh’s dealer organization will continue under Jim Coriddi’s popular leadership, and Jim continues to report into Peter Stuart, Executive Vice President, Office Solutions Business Group.
Structural Reorganization to Align with Ricoh's New Global Vision and Structure
Ricoh Americas Corporation (Ricoh) officially announced this afternoon that it is making "bold changes in the United States, which align with Ricoh's new global vision and structure," which The Cannata Report reported in "Making Sense of the Ricoh Restructuring" on February 23.
According to Ricoh, these changes will make it easier its customers to do business with them.
The key changes include Ricoh's creation of three distinct, focused business channels:
The Enterprise Channel, which will support Ricoh's largest enterprise and global customers with a laser focus on the delivery of sophisticated, more complex services to help grow their business.
The Commercial and Industrial Printing (CIP) Channel, which will operate in five highly specialized focus areas: Graphic communications; Cutsheet, Inkjet and Wide format; Enterprise; Public sector; and Software.
The Small and Mid-size Business (SMB) Channel, which will utilize Ricoh Family Group's (RFG) strong dealer network and U.S.-based Inside Sales channel to better support this customer base, as according to information shared by Ricoh with The Cannata Report today, "both have strong knowledge and expertise to support and expand the SMB business through a more competitive, higher efficiency model."
Ricoh claims that these changes announced today are a testament to the companies commitment to the Ricoh Family Group (RFG) dealers, stressing that RFG's "network of dealers is the strongest in the industry, and their proven results of providing superior customer service are unparalleled."
Ricoh's dealer organization will continue under Jim Coriddi's popular leadership, and Jim continues to report into Peter Stuart, Executive Vice President, Office Solutions Business Group.
In the same statement shared with The Cannata Report this morning, embargoed until 3:15pm this afternoon, "[Ricoh] will continue to focus on being the number one dealer provider–for all of our dealers. Today's activities take this commitment to an unprecedented level in our industry. As we further utilize our RFG dealer network and transfer SMB customers to dealers in specific markets, every RFG dealer in every market will become Ricoh's mid-market player for generating new business. That is a significant growth opportunity for all RFG dealers. Ricoh is extremely excited about the dealer business in 2017 and beyond, and will continue to work with our valued dealer network to expand our business together."
While The Cannata Report received this breaking news today, and have not had an opportunity to ask any immediate questions, we will continue to follow both Ricoh's, as well as it's parent company's (Ricoh Company Ltd.), new vision and structural evolution.