Xerox has announced the launch of its Team Availability App, a quick-to-deploy, real-time solution for organizations that need to understand employee availability and location.
Organizations are actively supporting and investing in technology solutions for a hybrid workforce. A recent global business survey commissioned by Xerox shows 58% of respondents plan to change their work from home policy within the next year. This new acceptance of a hybrid workforce has also revealed technology gaps, with companies increasing investment in remote technology resources (55%) or a hybrid of remote and in-office resources (40%).
“Managing a distributed workforce during a continued pandemic presents unique challenges no organization has experienced before,” said Joanne Collins Smee, executive vice president and chief commercial, SMB and channels officer, Xerox. “Organizations need to know who is available and where so they can make better decisions when allocating resources and work. This tool provides real-time knowledge to managers with distributed employee populations.”
“It’s important for a healthcare provider to know which caregivers are available when to support patients, and that’s even more critical in a pandemic,” said Linda Watts, joint clinical systems program manager, Imperial NHS Trust & Chelsea & Westminster NHS Foundation Trust, head of health records, Imperial College Healthcare NHS Trust. “The Xerox Team Availability App was deployed at lightning speed, and we got updates from staff on their availability in real-time. As a result, we could always make sure our patients were covered.”
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