Dealer Survey & The Cannata Dinner

It’s been a tough couple of years for the independent dealer channel, starting with the pandemic, followed by supply chain disruptions…

The Cannata Report’s 36th Annual Dealer Survey asked dealers to rate their A3 OEMs. We published the results in our November issue. In addition…

The Cannata Report’s 36th Annual Dealer Survey asked dealers to rate their A3 OEMs. The results were published in our November issue. In addition…

In The Cannata Report’s November issue we presented the second half of our 36th Annual Dealer Survey, featuring dealer ratings of their A3 OEMs…

In the November issue of The Cannata Report we presented the second half of our 36th Annual Dealer Survey, featuring dealer ratings of their A3 OEMs…

In the November issue of The Cannata Report we presented the second half of our 36th Annual Dealer Survey, featuring dealer ratings of their A3…

Last year, we looked ahead to 2021 with anxious anticipation, speculating that in the wake of the COVID-19 pandemic our 36th Annual Dealer Survey…

The three most pressing concerns within the entire dealer universe comprising our Survey continue to be: declining clicks (52%), competing with manufacturer’s direct…

Dealers have plenty of concerns, and our Survey annually illuminates those concerns. This year, we offered dealers an expanded choice of options to express those worries, adding…

We ask dealers to rate their primary A3 MFP suppliers as “Excellent,” “Very Good,” “Good,” “Fair,” or “Poor.” We then award five points for “Excellent,” four points for “Very Good,” three…

Because not all Big Six OEMs have a strong A4 offering, many dealers look beyond their primary A3 OEM to source A4 products. Companies such as Brother, Epson, HP, Lexmark…

In Part 1 of our Survey featured in the October 2021 issue, production print was cited by 44% of dealers as a growth opportunity, although only 8% of our dealer respondents…

The average number of leasing partners among the Big Six dealer universe has remained consistent in our last four Surveys at 2.6. This year, a total of 29 different leasing options…

For eight consecutive years, we have asked dealers to identify the companies—excluding the hardware manufacturers and leasing companies—that provide them with the software…

Last year, we asked dealers how optimistic or pessimistic they were about the long-term viability of their businesses due to the challenges caused by the COVID-19 pandemic. With…

The Cannata Report, the leading publication covering the independent dealer channel in the office technology industry, announced the winners of the…

As usual for our annual Awards & Charities Galas, this year’s theme, “START ME UP,” was inspired by music – in this case, by The Rolling Stone’s No. 2 US smash…

It’s always illuminating to see what growth opportunities dealers identify in the “Other” category in our annual Dealer Survey. Typically, we…

Last year, we looked ahead to 2021 with anxious anticipation, speculating that in the wake of the COVID-19 pandemic our 36th Annual Dealer Survey would be one of the most…

This year’s Survey had the greatest number of responses in the history of the Survey—385, with 377 of those representing the Big Six manufacturers—Canon, Konica…

In this year’s Survey, 729 A3 MFP lines were reported across respondents from the Big Six dealer universe, comprising dealers representing Canon, Konica Minolta, Kyocera…

With more people working from home in 2020 than ever before and more organizations planning on reducing office space going forward, and subsequently the need for A3…

To determine the manufacturers with the strongest distribution, we examined how they ranked as a dealer’s primary and secondary equipment supplier (Exhibit 1.10). Our Survey…

With more dealers than ever before participating in our Survey, the percentage of dedicated dealers grew from 37% last year to 40.5% this year. As we have seen year in and year…

Starting in 2017, we began tracking dealers with revenues of $7.5 million or greater, calling it, the “$7.5 Million-Plus Club.” Previously, we tracked dealers with revenues…