In a lot of ways, information technology (IT) makes the world go round. Nowadays, it’s at the core of all business operations,…
Managed IT
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Breaking News, Business & FinanceManaged IT
ConnectWise Announces New Version of Modes Theory with Individualized Roadmap for MSP Partners
ConnectWise, the world’s leading software company dedicated to the success of IT solution providers (TSPs), is launching an updated version of its Modes Theory…
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Breaking News, Business & FinanceManaged IT
SMBs Reach a Cybersecurity Tipping Point as Rising Attacks Boost Reliance on MSPs
by Scott Cullenby Scott CullenConnectWise, the software company dedicated to the success of IT solution providers (TSPs), has announced the 2022 findings of its annual…
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What to look for and what to avoid. Each year, The Cannata Report’s Annual Dealer Survey tracks how dealers have built a…
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Breaking News, Business & FinanceManaged IT
Action1 2022 SMB IT Security Needs Report Analyzes Cybersecurity Challenges of SMBs
by Scott Cullenby Scott CullenAction1 Corporation has released its 2022 SMB IT Security Needs Report. The study analyzes the cybersecurity challenges of small…
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Breaking News, Business & FinanceManaged IT
ConnectWise Amplifies MSP Cyberattack Defense with Incident Response Service
by Scott Cullenby Scott CullenConnectWise announced a new service offering designed to help MSPs and their clients respond to attacks and recover from security incidents…
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Breaking News, Business & FinanceManaged IT
ConnectWise Releases Results of 2022 MSP Threat Report
by Scott Cullenby Scott CullenConnectWise announced the release of its 2022 ConnectWise MSP Threat Report. In its third year, the report includes analysis of major MSP-related….
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Managed IT
Due Diligence: Tips for Identifying a Good IT Acquisition
by Scott Cullenby Scott CullenAccording to our 36th Annual Dealer Survey, only 12% of dealers built their managed IT business through acquisition while 61% have built their own…
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Hiring and retention consistently rank as one of the top three dealer concerns in our annual Survey. While most dealers tend to think…
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Managed IT
The Most Common Mistakes Dealers Make When Launching a Managed IT Business
by Scott Cullenby Scott CullenThere’s a lot of hype around managed IT and if you’re not careful, you might think anybody can do it. The problem is there are plenty of pitfalls…
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Managed IT
IT Tuesdays: Tips for Expanding Your Managed IT Offerings
by Scott Cullenby Scott CullenIn the March issue of The Cannata Report, a panel of IT experts responded to questions about the most common mistakes dealers make…
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Managed IT
European Headlines: How to Become a Creature of Habit One Security Setting at a Time
by Petra Dienerby Petra DienerYour actions can set a great example for your customers. No doubt, we are all creatures of habit. Volumes have been written…
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The question on the table is: What separates dealers who are successful with managed IT from the rest? This being a nuanced and multilayered topic, I needed some detail…
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Is it even possible for businesses to truly stay safe in cyberspace anymore? Weeks prior to Russia’s invasion of Ukraine in late February, Moscow already had begun a hybrid war…
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To better understand the risks and rewards of what it takes to succeed in managed IT, we gathered a distinguished group of panelists…
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Managed IT
IT Tuesdays: Pearson-Kelly Technology Teaches Their Customers Well about Cybersecurity
by Scott Cullenby Scott CullenThe Cannata Report’s cover story for March focuses on cybersecurity. It’s a topic that is front-page news of late, driven in large part by Russia’s invasion…
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Breaking News, Business & FinanceManaged IT
ConnectWise Forms New General Manager-Led Business Units and Appoints New CISO
by Scott Cullenby Scott CullenConnectWise announced the formation of four Innovation Business Units led by general managers and the appointment of a new chief information security officer…
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Breaking News, Business & FinanceManaged IT
ConnectWise Launches ‘ConnectWise Virtual Community
by Scott Cullenby Scott CullenConnectWise announced the launch of the expansive ConnectWise Virtual Community. ConnectWise partners will now have one central space online to engage with…
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Breaking News, Business & FinanceManaged IT
SalesChain Announces Connectwise Integration
by Scott Cullenby Scott CullenSalesChain announced an integration to ConnectWise Manage. With this integration, SalesChain is working to connect and centralize the database for dealers…
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Managed IT
Where the Managed IT Opportunities are and aren’t in 2022
by Scott Cullenby Scott CullenTodd Croteau, president of All Covered, Konica Minolta’s IT Services division, is well versed on the trends impacting the managed IT space. During a…
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Managed IT
Managed IT: Impact Networking Expands Managed IT Offerings with DOT Security
by Noel Wardby Noel WardData security will shape the future and well-being of many businesses. Proactive, forward-thinking dealerships, such as Impact Networking in Chicago, IL, can help prevent…
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The human element remains the weakest link in cybersecurity, as an annual report reveals that 85% of all data breaches are in one way or another…
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Because it’s that time of the year where we spend a lot of time online, I just couldn’t resist sharing another security reminder on password protection…
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Managed IT
IT Tuesdays: How Many Dealers Currently Offer Managed IT?
by Scott Cullenby Scott CullenUntil this year, the more dealers who participated in our Annual Dealer Survey, the lower the percentage that offered managed IT…