Managed IT

If you are a dealer currently offering cybersecurity or considering offering cybersecurity to your customers, ponder these four fascinating facts…

Last week I attended an array of virtual sessions at ConnectWise’s IT Nation Connect conference in Orlando, Florida. There were multiple sessions on…

Cybersecurity has been a concern for more than a decade. Initially, the risk centered around hackers accessing proprietary data and valuable systems or unauthorized transactions…

Last month we released part one of our 36th Annual Dealer Survey, including coverage and analysis of different aspects of managed IT. In our…

Our celebration of Cybersecurity Awareness Month continues with tips and information from the Cybersecurity and Infrastructure Security…

We continue our celebration of Cybersecurity Awareness Month with tips and information from the Cybersecurity and Infrastructure Security…

So, the day after the long weekend, the head of your IT group shows up in your office and tells you she is leaving. Happy Tuesday!Totally blindsided…

Cybersecurity Awareness Month continues at The Cannata Report with tips from the Cybersecurity and Infrastructure Security Agency (CISA) on how…

If it weren’t for a conversation a month ago with Connectwise’s John Schweizer, I would never have known there was such a thing as Cybersecurity…

On Sept. 9, HP Inc. released HP Wolf Security Rebellions & Rejections, a 13-page report examining the tension between IT teams…

In this second of a two-part Q&A, Jay Ryerse, vice president, cybersecurity initiatives, ConnectWise, continues the discussion about…

In this first of a two-part Q&A, Jay Ryerse, vice president, cybersecurity initiatives, ConnectWise, reacts to the recent spate of ransomware attacks…

How many dealers offer managed IT services is a question we examine every year in our Annual Dealer Survey. The first part of the Survey will,..

Recently, I heard about some dealers who have been victimized by ransomware. As many as 10 if not more have been victims to date, including…

In our never-ending quest to find IT-related content for IT Tuesdays, we recently received an article titled, “Why You Should Disable This Dangerous Setting on…

Artificial intelligence (AI) is the wide-ranging branch of computer science concerned with building smart machines capable of performing tasks that…

Don’t look now, but more states are enacting legislation to regulate the MSP industry. This was one of the takeaways from a session on “The…

From passkeys to cameras in hallways to wrist gadgets that count steps and even tell time, devices at the core of the Internet of Things have become more ubiquitous than cell…

Around this time last year, many dealers began helping clients migrate employees to the new (and sometimes scary or baffling) world of WFH (work-from-home). The…

Are you a good listener? Or do you just do what you think will do the job?  “We are really good listeners,” affirmed Ken Knight, director of technology…

A new vaccine may be zooming around in trucks and planes but in everyday terms, life is still going to be a bit dicey for a few months. And we have no idea of what…

Managed IT adds value for customers needing more than toner and paper. Monday morning. First thing. The customer bouncing off walls on the other end…

The second annual ConnectWise SMB State of Cybersecurity report revealed that more than three-quarters of respondents are concerned they will be the target of an attack…

Collabrance LLC, a GreatAmerica Company, has announced the release of their new customer portal build to help MSPs enhance their IT…