General Profiles

Bay Copy celebrates 50 years by remaining true to its roots. On June 15, Bay Copy of Rockland, Massachusetts, celebrated its golden…

Minnesota mega-dealer sets goal of more than doubling sales to $1 billion by 2027. Above: Industry press mingles with Marco executives on…

Recently, we received an invitation to one more retirement party and happily accepted. This time it was for Jim D’Emidio…

Copy Concepts, a small dealer that looms large across Southwest Florida. If I ever had doubts about a small dealer’s ability to…

Need document imaging technology, MPS, managed IT, security cameras, AV, or VoIP? Better call Phil Houser and his team at DSI. Above:…

I may be wrong, but you can probably count on one, maybe two hands the number of dealers selling document imaging technology, light production, wide format, document management…

Bigger has certainly proven to be better for Aric Manion, owner and CEO of Kelley Connect in Kent, Washington. When he became a 25% partner in late 2007, the firm’s…

To differentiate his dealership from the competition, Earl Everson, president of Elite Document Solutions in Schaumburg, Illinois, discovered the best way to do that is by offering…

Spending an hour on Zoom with Gerry Ryan, president of Emerald Document Imaging in Farmingdale, New York, and his daughter Meg, an account executive and the company’s…

Last month, we travelled via Zoom to New Mexico and visited Southwest Copy Systems in Albuquerque, New Mexico. We sat down with Kevin Simpson, president, and Patrick Garcia…

What began as an Underwood typewriter dealership 85 years ago is now one of the leading office technology providers in Idaho along with portions of Montana and eastern Washington…

ABR Digital Solutions in Savannah, Georgia, is a survivor. The dealership endured the COVID-19 pandemic with minimal damage compared to many businesses, much as it did…

Pearson-Kelly Technology in Springfield, Missouri, is having a pretty good year as it approaches the midway point of 2021. Business is up in many segments, and even though…

Imagine your two biggest markets being the New York metropolitan area and Los Angeles. Then consider what would happen if those two markets were ravaged by COVID-19…

It didn’t take long for industry leasing veteran Fred Carollo formerly of TIAA Bank to secure a new position after it was announced that TIAA was leaving the office technology…

Husband-and-wife team Natalia Lizarazo and Moody Haman were moments away from making the biggest financial decision any young couple makes. They were “ninety-eight…

All aboard the digital transformation train! The train is accelerating and will arrive ahead of schedule. Digital transformation is sweeping across…

RJ Young, based in Nashville, Tennessee, is not hesitant to blaze trails. Its foray into production print is an excellent example. Three years ago, RJ Young partnered with…

Diversification checklist: managed IT, check; MPS, check; A4, check; inkjet, check; production print, check; wide format, check; document management, check; coffee…

t has been nearly a year and a half since José María Estébanez landed at Kyocera Document Solutions America in Fairfield, New Jersey. After three years in The Netherlands, where…

POA takes the word “pivot” seriously, especially since that word succinctly describes what it has been doing since March 2020…

Paul Hanna, founder of Blue Technologies in Cleveland, Ohio, has a few reasons to feel good as 2020 comes to a close. Yet, at the same time, he also has a few good reasons…

“We’re very fortunate that the decisions we made in good times have really helped us in tough times,” observed Dean Swenson, president of The Swenson Group in Livermore…

In 1975, Rick Bastinelli joined Copyworld, a dealership with locations in Reading and Allentown, Pennsylvania. After 15 years at Copyworld during which he rose from…

After 16 years with Lexmark International, Phil Boatman joined Konica Minolta Business Solutions U.S.A. as vice president, dealer sales, South, on September 14, 2020…