General Profiles

Spending an hour on Zoom with Gerry Ryan, president of Emerald Document Imaging in Farmingdale, New York, and his daughter Meg, an account executive and the company’s…

Last month, we travelled via Zoom to New Mexico and visited Southwest Copy Systems in Albuquerque, New Mexico. We sat down with Kevin Simpson, president, and Patrick Garcia…

What began as an Underwood typewriter dealership 85 years ago is now one of the leading office technology providers in Idaho along with portions of Montana and eastern Washington…

ABR Digital Solutions in Savannah, Georgia, is a survivor. The dealership endured the COVID-19 pandemic with minimal damage compared to many businesses, much as it did…

Pearson-Kelly Technology in Springfield, Missouri, is having a pretty good year as it approaches the midway point of 2021. Business is up in many segments, and even though…

Imagine your two biggest markets being the New York metropolitan area and Los Angeles. Then consider what would happen if those two markets were ravaged by COVID-19…

It didn’t take long for industry leasing veteran Fred Carollo formerly of TIAA Bank to secure a new position after it was announced that TIAA was leaving the office technology…

Husband-and-wife team Natalia Lizarazo and Moody Haman were moments away from making the biggest financial decision any young couple makes. They were “ninety-eight…

All aboard the digital transformation train! The train is accelerating and will arrive ahead of schedule. Digital transformation is sweeping across…

RJ Young, based in Nashville, Tennessee, is not hesitant to blaze trails. Its foray into production print is an excellent example. Three years ago, RJ Young partnered with…

Diversification checklist: managed IT, check; MPS, check; A4, check; inkjet, check; production print, check; wide format, check; document management, check; coffee…

t has been nearly a year and a half since José María Estébanez landed at Kyocera Document Solutions America in Fairfield, New Jersey. After three years in The Netherlands, where…

POA takes the word “pivot” seriously, especially since that word succinctly describes what it has been doing since March 2020…

Paul Hanna, founder of Blue Technologies in Cleveland, Ohio, has a few reasons to feel good as 2020 comes to a close. Yet, at the same time, he also has a few good reasons…

“We’re very fortunate that the decisions we made in good times have really helped us in tough times,” observed Dean Swenson, president of The Swenson Group in Livermore…

In 1975, Rick Bastinelli joined Copyworld, a dealership with locations in Reading and Allentown, Pennsylvania. After 15 years at Copyworld during which he rose from…

After 16 years with Lexmark International, Phil Boatman joined Konica Minolta Business Solutions U.S.A. as vice president, dealer sales, South, on September 14, 2020…

The storm named Maria slammed into Puerto Rico on September 20, 2017, with sustained winds of over 140 miles per hour. In a matter of hours, the hurricane devastated…

Vision Office Systems in Charlotte, North Carolina, is proof positive that successful dealerships also come in small packages. The company represents…

The Cannata Report eased on down the virtual road, traveling to Dayton, Ohio, on July 23, for a visit with Woodhull LLC. Our hosts were owner Susie Woodhull and President…

If Steve Gau could turn back the clock, he would have added production print to Marco Inc.’s product offerings a whole lot sooner than 10 years ago…

Over the past 38 years, I have had the privilege of interviewing many of our industry’s leading dealers and manufacturer executives. In this interview, I was anxious about fully capturing…

Two years ago, Shore Business Solutions President George Krebs was at a crossroads. With his Farmingdale, New Jersey, dealership’s 40th anniversary approaching in 2020, he knew…

What better way to celebrate the release of the 400th issue of The Cannata Report, than by interviewing the man who made it all possible, Frank Cannata. We hope you…

Each week we reach out to folks from different segments of our industry to learn what they are reading, watching, and listening to as a way to…