Technology Trends

Each year at this time, we identify the trends, companies, and people we will be tracking in the coming year. Although our list is comprehensive and far-reaching, we have never…

The past couple of years have been difficult, to say the least, with the disruptions caused by the pandemic. But for many of the vendors in our community, research & development…

Keypoint Intelligence expands its offerings to help dealers compete more effectively. Above: Anthony Sci, president & CEO of Keypoint Intelligence Anthony Sci,…

What a ride. Eighteen months of radical change. While putting the words for this end-of-year column together, I’m in Vienna, Austria, and all unvaccinated adults have been…

Demand for MFPs and printers have risen, but supply chain disruptions continue to impact OEMs’ financial projections. Fiscal result announcements by OEMs…

Our December-January WatchList issue is scheduled to launch next week, but in the meantime, we invite you to take a trip back to December 2018…

As we put the finishing touches on our December-January Watchlist issue, which will be published later this month, we thought it would be fun to go…

On October 6, 2021, Brother Industries President Ichiro Sasaki announced the Brother Group Vision “At Your Side 2030” for the fiscal years from 2022 through 2030. The vision was created…

The MFPs you ordered for your five best customers are two months overdue. On a good day, you call your OEM and get vague promises. On a bad day, you get platitudes. Such…

In the latest installment of our virtual panel series, we connect with six leasing company executives to learn about end-of-lease returns, the competitive leasing landscape and its effect…

Though office demand for MFPs and printers is declining, demand for IT tools and services that digitize office workflows to make them more efficient…

COVID-19 has brought changes to the office world we could have only dreamt of 18 months ago. It has served up quite some new challenges, too…

Print management solutions remain integral components of MPS and office printing even as office prints continue their downward momentum. Nevertheless, there are plenty…

The COVID-19 pandemic has challenged a lot of assumptions about office work—and the workplace may never be the same. Many businesses are…

Recently, Konica Minolta Japan held an online seminar for Japanese customers to promote the 29-inch sheet-fed UV inkjet AccurioJet KM-1e. The session, “Digital Print Can…

Selling a printer is one thing. Selling a printer as part of a managed print services program is another thing. However, selling a production printer is a whole different thing…

With 18,000 square feet, two stories, the latest innovations in LED lighting, a fully functional print shop, multiple meeting rooms, including space for a 100-plus person meeting, Konica…

In our June issue, I covered the business potential of wide- or large-format printing and how it can put money on the table for enterprising dealers. Bear in mind that “large format” is not…

Behind every good piece of production and industrial print hardware is software that drives the workflow and manages and enhances the output. With so much attention focused on selling…

For this week’s installment of The Way We Were, we are taking a trip back to March 2017 and a segment from our Virtual Panel Series with the OEMs…

COVID-19 is rapidly promoting telework as the predominant work style. Along with this, there is a demand for digital transformation (DX) within the workplace. The imaging industry…

As workplaces continue their digital evolution, paper remains integral to many types of businesses. Just ask Howard Gross, president and chief executive officer of eBizDocs, a document…

COVID-19 has accelerated the shift to an office-agnostic work style, resulting in fewer MFPs, printers, and prints in the office and reduced profits for dealers…