Welcome to The Cannata Report’s second AI-themed issue. (Note: A human being actually wrote this column!)
Issue 450:
Artificial intelligence and its growing influence and impact on the office technology industry is examined, with articles on the “Dos and Don’ts” of AI for office tech dealers, a review of the impact of AI on existing technologies and solutions, and a Greg Walters-authored cover story that provides specifics on how AI can improve sales and service operations. The issue also contains reports on how AI can help find job and a panel discussion with leading office tech industry executives who share how AI is changing the office technology dealer channel and how their individual companies have started using AI in a number of areas. The CR Connect Dealer Tour features The Lioce Group, a multi-generational Alabama dealership.
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Women/Young Influencers & Diversity
Coffee with Moonsun Park: Celebrating Women Influencers
by Carol CannataA conversation with Sharp Electronics’ 27-year finance veteran Moonsun Park, one of our industry’s women influencers, about why forging strong bonds and connections matters for women and men in the office tech workplace.
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Economics
Japanese Headlines | Otsuka Shokai Utilizes AI Happiness for Employee Well-being and Company Growth
by Tetsuo Kuboby Tetsuo KuboAmid Japan’s growing labor shortage, an AI-powered app is helping to boost employee engagement, reduce turnover among young or high-performing staff, and rapidly integrate mid-career hires.
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Technology Trends
Outside the Box | A Story of Generative AI: Promise, Peril, and the Path Forward
by Petra Dienerby Petra DienerAppreciation for and concerns about generative AI. Four experts on the topic chime in regarding the latest in artificial intelligence.
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Best practices for integrating artificial intelligence (AI) into your workflow.
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Technology Trends
Dealer Partner Panel Q&A: Reshaping Our Infoscape with AI
by Mark Vrunoby Mark VrunoIs artificial intelligence (AI) more like a mythical genie or Isaac Asimov’s ‘I, Robot’ sci-fi turned real?
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Technology Trends
The AI Playbook for Copier Sales: from Cold Calls to Closing Deals
by Greg Waltersby Greg WaltersUnlocking the AI power of large language models to generate leads, tailor pitches, and crush quotas.
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Technology Trends
AI’s Growing Role in Office Technology and Solutions
by Scott Cullenby Scott CullenFrom smarter MFPs to predictive maintenance and intelligent workflow automation, AI is enhancing productivity, security, and efficiency.
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AI-powered recruitment tools offer potential for efficiency, improved candidate matching, and better retention.
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“AI is a powerful tool . . . [that] should complement, not replace, skilled technicians,” stresses a Sharp VP. Now that the technology is here, can we live without it on the service side of the business?
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CR-Connect Dealer Tour
CR-Connect Dealer Tour | The Lioce Group (TLG) Remains Laser-focused on Its Office Technology Product Mix
by Mark Vrunoby Mark VrunoOffice technology changes, and bringing customers the latest products and services has been the motto at Alabama dealership The Lioce Group for 58 years and counting.
