SalesChain announced an integration to ConnectWise Manage. With this integration, SalesChain is working to connect and centralize the database for dealers…
Managed IT & Solutions
Managed IT support and network management services provide businesses with cloud-based and on-premise oversight of processes, information, and technologies in a distinct system designed to implement a business’s technical capabilities. It also includes remote monitoring and management, cloud computing, infrastructure as a service, software as a service, and ECM systems.
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Managed IT & Solutions
Where the Managed IT Opportunities are and aren’t in 2022
by Scott Cullenby Scott CullenTodd Croteau, president of All Covered, Konica Minolta’s IT Services division, is well versed on the trends impacting the managed IT space. During a…
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Managed IT & Solutions
Managed IT: Impact Networking Expands Managed IT Offerings with DOT Security
by Noel Wardby Noel WardData security will shape the future and well-being of many businesses. Proactive, forward-thinking dealerships, such as Impact Networking in Chicago, IL, can help prevent…
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Managed IT & Solutions
IT Tuesdays: 5 Practices for Stellar Cybersecurity
by Scott Cullenby Scott CullenThe human element remains the weakest link in cybersecurity, as an annual report reveals that 85% of all data breaches are in one way or another…
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Managed IT & Solutions
IT Tuesdays: I Wouldn’t Use That Password If I Were You!
by Petra Dienerby Petra DienerBecause it’s that time of the year where we spend a lot of time online, I just couldn’t resist sharing another security reminder on password protection…
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Managed IT & Solutions
IT Tuesdays: How Many Dealers Currently Offer Managed IT?
by Scott Cullenby Scott CullenUntil this year, the more dealers who participated in our Annual Dealer Survey, the lower the percentage that offered managed IT…
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Managed IT & Solutions
IT Tuesdays: Four Facts about the Cybersecurity Market That Every Dealer Should Know About
by Scott Cullenby Scott CullenIf you are a dealer currently offering cybersecurity or considering offering cybersecurity to your customers, ponder these four fascinating facts…
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Managed IT & Solutions
IT Tuesdays: Cybersecurity and Workforce Shortages
by Scott Cullenby Scott CullenLast week I attended an array of virtual sessions at ConnectWise’s IT Nation Connect conference in Orlando, Florida. There were multiple sessions on…
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Managed IT & Solutions
Managed IT: Cybersecurity in the Age of Ransomware
by Kate Graggby Kate GraggCybersecurity has been a concern for more than a decade. Initially, the risk centered around hackers accessing proprietary data and valuable systems or unauthorized transactions…
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Managed IT & Solutions
IT Tuesdays: How Did Dealers’ Managed IT Business Hold Up During the Pandemic?
by Scott Cullenby Scott CullenLast month we released part one of our 36th Annual Dealer Survey, including coverage and analysis of different aspects of managed IT. In our…
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Managed IT & Solutions
IT Tuesdays: Simple Tips to Remain Cybersecure When Traveling
by Scott Cullenby Scott CullenOur celebration of Cybersecurity Awareness Month continues with tips and information from the Cybersecurity and Infrastructure Security…
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Managed IT & Solutions
IT Tuesdays: What Everyone Needs to Know about Multi-Factor Authentication
by Scott Cullenby Scott CullenWe continue our celebration of Cybersecurity Awareness Month with tips and information from the Cybersecurity and Infrastructure Security…
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So, the day after the long weekend, the head of your IT group shows up in your office and tells you she is leaving. Happy Tuesday!Totally blindsided…
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Managed IT & Solutions
IT Tuesdays: Simple Tips to Be Cyber Secure at Work
by Scott Cullenby Scott CullenCybersecurity Awareness Month continues at The Cannata Report with tips from the Cybersecurity and Infrastructure Security Agency (CISA) on how…
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Managed IT & Solutions
IT Tuesdays: Welcome to Cybersecurity Awareness Month
by Scott Cullenby Scott CullenIf it weren’t for a conversation a month ago with Connectwise’s John Schweizer, I would never have known there was such a thing as Cybersecurity…
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Managed IT & Solutions
IT Tuesdays: HP Inc.’s HP Wolf Security Rebellions & Rejections Report Findings by the Numbers
by Scott Cullenby Scott CullenOn Sept. 9, HP Inc. released HP Wolf Security Rebellions & Rejections, a 13-page report examining the tension between IT teams…
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Managed IT & Solutions
IT Tuesdays: Why Too Many Dealers are Victims of Ransomware Attacks Part 2
by Scott Cullenby Scott CullenIn this second of a two-part Q&A, Jay Ryerse, vice president, cybersecurity initiatives, ConnectWise, continues the discussion about…
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Managed IT & Solutions
IT Tuesdays: Why Too Many Dealers Are Becoming Victims of Ransomware Attacks Part 1
by Scott Cullenby Scott CullenIn this first of a two-part Q&A, Jay Ryerse, vice president, cybersecurity initiatives, ConnectWise, reacts to the recent spate of ransomware attacks…
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Managed IT & Solutions
IT Tuesdays: How Many Dealers Offer Managed IT Services?
by Scott Cullenby Scott CullenHow many dealers offer managed IT services is a question we examine every year in our Annual Dealer Survey. The first part of the Survey will,..
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Managed IT & Solutions
IT Tuesdays: Ransomware is No Laughing Matter
by Scott Cullenby Scott CullenRecently, I heard about some dealers who have been victimized by ransomware. As many as 10 if not more have been victims to date, including…
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Managed IT & Solutions
IT Tuesdays: Beware of the Public WI-FI Network
by Scott Cullenby Scott CullenIn our never-ending quest to find IT-related content for IT Tuesdays, we recently received an article titled, “Why You Should Disable This Dangerous Setting on…
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Managed IT & Solutions
IT Tuesdays | Disruptive Tech: Tracking Offline Office IT Trends
by Mark Vrunoby Mark VrunoArtificial intelligence (AI) is the wide-ranging branch of computer science concerned with building smart machines capable of performing tasks that…
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Managed IT & Solutions
IT Tuesdays: Attention MSPs, Prepare to Be Regulated
by Scott Cullenby Scott CullenDon’t look now, but more states are enacting legislation to regulate the MSP industry. This was one of the takeaways from a session on “The…
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From passkeys to cameras in hallways to wrist gadgets that count steps and even tell time, devices at the core of the Internet of Things have become more ubiquitous than cell…
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Around this time last year, many dealers began helping clients migrate employees to the new (and sometimes scary or baffling) world of WFH (work-from-home). The…