Are you a good listener? Or do you just do what you think will do the job? “We are really good listeners,” affirmed Ken Knight, director of technology…
Managed IT & Solutions
Managed IT support and network management services provide businesses with cloud-based and on-premise oversight of processes, information, and technologies in a distinct system designed to implement a business’s technical capabilities. It also includes remote monitoring and management, cloud computing, infrastructure as a service, software as a service, and ECM systems.
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A new vaccine may be zooming around in trucks and planes but in everyday terms, life is still going to be a bit dicey for a few months. And we have no idea of what…
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Managed IT & Solutions
BTA Virtual Managed IT Services Workshop Starts Feb. 2
by Scott Cullenby Scott CullenBusiness Technology Association has announced that from 1 to 3 p.m. Central every Tuesday from Feb. 2 through March 2, Chris Ryne…
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Managed IT adds value for customers needing more than toner and paper. Monday morning. First thing. The customer bouncing off walls on the other end…
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The second annual ConnectWise SMB State of Cybersecurity report revealed that more than three-quarters of respondents are concerned they will be the target of an attack…
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Managed IT & Solutions
Collabrance Introduces Customer Portal for MSPs
by Scott Cullenby Scott CullenCollabrance LLC, a GreatAmerica Company, has announced the release of their new customer portal build to help MSPs enhance their IT…
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If there were any office imaging industry lessons to be learned from the COVID-19 pandemic, it’s that dealers who had invested in managed services were better positioned…
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Managed IT & Solutions
Gordon Flesch Company Creates New Managed IT Division
by Scott Cullenby Scott CullenGordon Flesch Company’s Managed IT division and recently acquired Information Technology Professionals have combined to form Elevity…
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All Covered’s network security used to be an optional managed services’ offering. Not anymore. “Our position is, if you don’t sign…
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A few months after I had a call with a CIO acquaintance of mine about data security at his service bureau, I happened to meet up with him at a conference. Not much gets by this…
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General ProfilesManaged IT & Solutions
TCR Flashback: How to Run an Efficient Managed IT Department
by Sharon Tosto EskerInspired by the 1972 Studs Terkel book “Working,” where the author interviewed a couple of hundred different people in different professions…
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Can a small office technology dealership in rural Louisiana successfully sell managed IT? Yes, they can. For MOEbiz, in Monroe, Louisiana, 18% of its annual…
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Learn from their mistakes. That’s what IT management experts at dealers say, offering encouraging advice for others in the channel who want to offer information…