ABR Digital Solutions in Savannah, Georgia, is a survivor. The dealership endured the COVID-19 pandemic with minimal damage compared to many businesses, much as it did…
CR Connect Dealer Tour
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General ProfilesCR-Connect Dealer Tour
CR-Connect Dealer Tour: Opportunities Rock!
by Scott Cullenby Scott CullenPearson-Kelly Technology in Springfield, Missouri, is having a pretty good year as it approaches the midway point of 2021. Business is up in many segments, and even though…
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General ProfilesCR-Connect Dealer Tour
CR-Connect Virtual Dealer Tour: Digital Native
by Scott Cullenby Scott CullenImagine your two biggest markets being the New York metropolitan area and Los Angeles. Then consider what would happen if those two markets were ravaged by COVID-19…
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General ProfilesCR-Connect Dealer Tour
CR-Connect Virtual Dealer Tour: Imaging Enhancements
by Kate Graggby Kate GraggHusband-and-wife team Natalia Lizarazo and Moody Haman were moments away from making the biggest financial decision any young couple makes. They were “ninety-eight…
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General ProfilesCR-Connect Dealer Tour
CR-CONNECT Virtual Dealer Tour: Kelly Office Solutions’ Diversification Journey
by Scott Cullenby Scott CullenDiversification checklist: managed IT, check; MPS, check; A4, check; inkjet, check; production print, check; wide format, check; document management, check; coffee…
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General ProfilesCR-Connect Dealer Tour
CR-CONNECT 2021 Virtual Dealer Tour: Owning the Pivot
by Scott Cullenby Scott CullenPOA takes the word “pivot” seriously, especially since that word succinctly describes what it has been doing since March 2020…
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Issue Announcements
December-January Watchlist Issue Examines the Shape of Things to Come
by CJ Cannataby CJ CannataIt is the end of the year as we know it, and we feel more than fine, especially since it is finally coming to an end. We certainly don’t…
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General ProfilesCR-Connect Dealer Tour
CR-CONNECT Dealer Tour 2020: Cleveland Rocks
by Scott Cullenby Scott CullenPaul Hanna, founder of Blue Technologies in Cleveland, Ohio, has a few reasons to feel good as 2020 comes to a close. Yet, at the same time, he also has a few good reasons…
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General ProfilesCR-Connect Dealer Tour
CR-CONNECT Dealer Tour: Bay Watch
by Scott Cullenby Scott Cullen“We’re very fortunate that the decisions we made in good times have really helped us in tough times,” observed Dean Swenson, president of The Swenson Group in Livermore…
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General ProfilesCR-Connect Dealer Tour
CR-CONNECT 2020 Dealer Tour: Vision’s Quest
by Scott Cullenby Scott CullenVision Office Systems in Charlotte, North Carolina, is proof positive that successful dealerships also come in small packages. The company represents…
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General ProfilesCR-Connect Dealer Tour
CR-CONNECT Dealer Tour: Reeling Through the Years with Woodhull LLC
by Scott Cullenby Scott CullenThe Cannata Report eased on down the virtual road, traveling to Dayton, Ohio, on July 23, for a visit with Woodhull LLC. Our hosts were owner Susie Woodhull and President…
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If Steve Gau could turn back the clock, he would have added production print to Marco Inc.’s product offerings a whole lot sooner than 10 years ago…
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General ProfilesCR-Connect Dealer Tour
CR-Connect Dealer Tour: Shore Business Solutions’ Road to Succession Reinvigorates Dealership
by Sharon Tosto EskerTwo years ago, Shore Business Solutions President George Krebs was at a crossroads. With his Farmingdale, New Jersey, dealership’s 40th anniversary approaching in 2020, he knew…
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Breaking News, Business & Finance
What’s Next for MPS and More Service-Related Content in Our May Issue
by Scott Cullenby Scott CullenIt may be June 1 and our June issue publication date right around the corner, but it’s not too late to flashback to our May services and service-themed issue. Incidentally…
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General ProfilesCR-Connect Dealer Tour
CR-Connect Dealer Tour: Doing Business the Doing Better Business Way
by Scott Cullenby Scott CullenThere are no signs of sibling rivalry at Doing Better Business (DBB). The dealership, based in Altoona, Pennsylvania, with offices in six locations, is led by Deb Dellaposta…
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On a cold wintry day, CJ and I flew into Indianapolis, rented a car, and drove to Perry ProTECH’s Fort Wayne, Indiana, branch to meet with CEO Barry…
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General Profiles
CR-Connect Dealer Tour: Still Selling After All These Years
by Scott Cullenby Scott CullenIn 1910, Prior Typewriter Company opened its doors in downtown Trenton, New Jersey, selling Royal typewriters. Two moves and 110 years later, the company—now operating…
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Video
Cr Connect Dealer Tour Spotlight: Sumnerone’s Liz Sumner on Exciting Changes in the Dealer Channel
by CJ Cannataby CJ CannataDuring our 34th Annual Awards & Charities Dinner last November we caught up with SumnerOne’s Managing Director Liz Sumner who shared…
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General ProfilesCR-Connect Dealer Tour
CR-Connect Dealer Tour: The Shape of Things to Come
by Sharon Tosto EskerSumnerOne’s Managing Directors Liz Sumner and Edmund Sumner have their eyes focused on the future. As the daughter and son, respectively, of Ed Sumner, longtime…
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General ProfilesCR-Connect Dealer Tour
CR–Connect – 2019 Dealer Tour 2019: LDI Color Toolbox Celebrates 20th Anniversary
by Frank G. CannataIn honor of LDI’s 20th anniversary, I asked our Editor-in-Chief Scott Cullen if we could write an article on the company’s recent celebration. Though we were…
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General ProfilesCR-Connect Dealer Tour
Cr–connect – 2019 Dealer Tour: a Conversation with Dan Cooper
by Frank G. Cannata and CJ CannataIn June, our Dealer Tour brought us to Novatech in Nashville, Tennessee. Dan Cooper, who joined the company as CEO on April 12, 2019, graciously…
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General ProfilesCR-Connect Dealer Tour
CR–Connect | 2019 Dealer Tour: Revving Up Applied Imaging’s Growth Engine (part 1 of 2)
by Frank G. CannataThe common denominators for becoming a $100-plus million dealership are plentiful. For many dealers, their story generally starts with selling copiers for a…
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General ProfilesCR-Connect Dealer Tour
CR–Connect | 2019 Dealer Tour: Applied Imaging’s Open Architecture (Part 2 of 2)
by CJ Cannataby CJ CannataWhen Frank and I stepped into Applied Imaging’s headquarters in Grand Rapids, Michigan on Thursday, August 25, we were immediately impressed by our…
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General ProfilesCR-Connect Dealer Tour
CR–Connect | 2019 Dealer Tour: Personal Best
by Scott Cullenby Scott CullenDon’t believe the naysayers. The ones who say a small dealer can’t compete in a market where large dealers have sizable footprints and OEM direct branches blanket…
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General ProfilesCR-Connect Dealer Tour
CR–Connect | 2019 Dealer Tour: The Beat Goes on
by Scott Cullenby Scott CullenChip Miceli, president of Pulse Technology, is at his company’s office in Chesterton, Indiana, the day before its “The Office of the Future” open house. He just…