Advanced Office announced its acquisition of LaserCare Managed Print Experts of Los Angeles. This is the second acquisition by Advanced Office in the last six months and will further bolster its already strong presence in the Los Angeles market and Southern California area, especially in the managed print services space nationwide.
Advanced Office has provided its customers with superior services in the office equipment and solutions space for over forty years. With average technician response times of 2.49 hours, well below industry averages, and device uptime over 98%, they’ve established themselves as a true leader in providing a quality customer experience. With complete coverage over the entire southland, Advanced Office continues to accumulate industry accolades in their mission to be the regional standard bearer in their field.
Advanced Office President and CEO Richard Van Dyke states that the “shared values about creating the very best customer experience with the highest level of integrity” makes LaserCare an ideal acquisition to continue Advance’s effort in offering the best solutions to improve workflow efficiencies for Southland businesses.
LaserCare is a national leader in HP imaging and printing solutions. Their PrintSmart Solutions MPS program has made it simple for companies of all sizes to optimize, manage and improve their printing and imaging environment while reducing cost and improving efficiency. Highly ranked by both Inc. Magazine and The Los Angeles Business Journal, LaserCare has delivered consistent reliability and quality customer support for over 30 years, establishing itself as a true leader in the managed print market both in Los Angeles and nationwide.
“We are very excited to be joining an organization that shares our commitment to employee wellness and customer satisfaction”, shared Paul Wilhelm, managing partner at LaserCare.
The union of these two superior organizations will allow Advanced Office to continue to drive its mission of making great things happen for its customers while LaserCare’s customers will be able to take advantage of additional technical support and a broad range of solutions available under Advanced. Advanced Office will continue to abide by its mission statement of relentlessly caring “about getting it right so that you can do what inspires you” as they welcome LaserCare Managed Print Experts to the Advanced Office family.