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Keypoint Intelligence and 42 Technology Partner to Accelerate...
ECI Software Solutions Certifies Image Star’s Capsul Printer...
Fridays with Frank – How Impression Solutions Can...
Impression Solutions’ Division IS Docs Launches New Website
Katun Launches Katalyst Rewards Program in United States
ECI Software Solutions Launches Built-in Ecommerce AI Agent
Epson Is Leading the Future with Arm-Ready Scanning...
Netrix Acquires U.S. Managed IT Services from Ricoh...
ConnectWise Asio Now Features Extensive Remote Monitoring and...
Digital Textile Printing Market Growth Analysis
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Introducing Our 40th Annual Office Technology Dealer Survey

Our 40th Annual Dealer Survey raises some tough-love questions for office technology dealers moving forward, including how to rethink MPS—and A4’s increasing presence.

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The Cannata Report Reveals Details of 40th Anniversary Awards & Charities Gala

The Raise Your Glass themed charity fundraiser will feature a special comedy performance to open the event this year.

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Office Technology Dealer Revenue Breakdown in 2024

Eighty percent of this year’s office technology dealer respondents generated revenue of less than $14 million in 2024, according to The Cannata Report’s 40th Annual Dealer Survey.

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40th Annual Office Technology Dealer Survey: Executive Summary (Part 1 of 2)

From revenue streams to supplier breakdowns, here are 12 key takeaways from this year’s Annual Office Technology Dealer Survey in The Cannata Report.

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40th Annual Office Technology Dealer Survey: A3, A4, and Managed Print Services

Managed Print Services (MPS) is the second-highest source of revenue, accounting for 13.2% of overall revenue among office technology dealers surveyed. However, several dealers integrate MPS in their overall A3 and A4 financials, so the actual percentage is probably higher. Taken together, the MPS and A3/ A4 (65.7%) revenue percentages add up to 78.9%.

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Monday with Mark: Office Technology News Highlights, October 27 – 31, 2025

Our rapid recap of the previous week’s office technology news.

Fridays with Frank – How Impression Solutions Can Differentiate Distribution for Dealers

Frank Cannata continues his conversation with Ron Doebler of Impression Solutions Inc,, who explains how the company can differentiate distribution for dealers.

Frank Gaspari Remembers Mike McGuirk

“I remember that first time we met like it was yesterday, Mike’s huge smile – that smile told you who he was before he said a word.”

2025 Women Influencers Brunch to Celebrate Mary Hart, Jennifer Healy and Sarah Henderson

The Cannata Report’s 2025 Women Influencers-Mary Hart of HP, Jennifer Healy of Ricoh, and Sarah Henderson of Nexera/MPS Monitor-will be honored at a special brunch celebration held the day after The Cannata Report’s 40th Anniversary Awards & Charities Gala.

    Current Issue



    Keypoint Intelligence and 42 Technology Partner to Accelerate Innovation in Print and Packaging

    The partnership is designed to help companies bring breakthrough technologies to market faster, especially in digital print, inkjet, and packaging, says Keypoint Intelligence.

    ECI Software Solutions Certifies Image Star’s Capsul Printer Line with Printanista

    Certification extends ECI Software’s industry-leading data collection technology to the Capsul printer family, ensuring reliable monitoring, seamless device management.

    Impression Solutions’ Division IS Docs Launches New Website

    New site can help dealers to capitalize on the growing demand for AI-powered workflow automation, says Impression Solutions, Inc.

    Katun Launches Katalyst Rewards Program in United States

    Katalyst Rewards will recognize authorized Arivia multifunction printer dealers in the U.S. partner channel, OEM Katun says.

    ECI Software Solutions Launches Built-in Ecommerce AI Agent

    AI agent from ECI Software combines real-time insights, content creation, and fraud detection to help ecommerce work smarter and more competitively with practical AI, transforming how businesses operate and compete online.

    Epson Is Leading the Future with Arm-Ready Scanning for Seamless AI Performance and Maximum Compatibility

    Epson becomes the first and only scanner brand to offer Arm-compatible drivers for MS Windows across its current lineup and select legacy models.

    Netrix Acquires U.S. Managed IT Services from Ricoh USA, Inc.

    Based in the Chicago area, the acquisition expands Netrix’s MSP and cloud solutions portfolio and broadens its reach across the United States.

    ConnectWise Asio Now Features Extensive Remote Monitoring and Management Third-Party Patching

    In addition to expanded 3rd party RMM patching, the Asio platform now also includes robotic process automation breakthroughs and modernized professional service automations, ConnectWise announces.

    Digital Textile Printing Market Growth Analysis

    Valued at $3.5 billion, the textile prinitng industry is driven projected to grow to more than $19 billion over the next nine years, per Research and Markets.

    Canon U.S.A. Elevates Print Quality Assurance with New Inspection Unit-C1

    The new Inspection unit from Canon ensures that variable data content, such as barcodes, is produced accurately without manual review of each printed page.

    ConnectWise Unifies Cybersecurity and BCDR in One Platform

    By uniting Security Event and Incident Management (SEIM), AI-driven Managed Detection and Response (MDR), and Business Continuity Disaster Recovery (BCDR), ConnectWise cuts complexity, accelerates response, and delivers always-on resilience; aims to cut threat response and recovery by up to 50%.

    Xerox Third Quarter 2025 Earnings

    Operational progress toward 2026 profit and free cash flow improvement continues despite macroeconomic headwinds weighing on 2025 results; Lexmark synergy forecast raised to at least $300M, Xerox reports.

    Leadership Transition at North Carolina Dealership Systel

    Founder Keith Allison transitions to chairman role as next generation of leadership takes helm at Systel Business Equipment.

    Hybrid Software Launches Helix OEM Software Business

    Global Graphics Software, a unit of Hybrid Software since 2021, rebrands to reflect innovation, embedded intelligence, and Cambridge roots.

    Digital Printing Market Growth Trends & Forecast 2025-33

    Rising demand for cost-effective, high-speed, and customizable digital printing solutions will drive the market at 6.1% CAGR, reaching $57 billion (USD) by 2033, forecasts Research and Markets.

  • Video

    Fridays with Frank – How Impression Solutions Can Differentiate Distribution for Dealers

    by Mark Vruno November 7, 2025

    Frank Cannata continues his conversation with Ron Doebler of Impression Solutions Inc,, who explains how the company can differentiate distribution for dealers.

  • Video

    Fridays with Frank – Distribution Doesn’t Have to be Scary

    by Mark Vruno October 31, 2025

    Frank Cannata talks value add with Ron Doebler, Impression Solutions Inc’s distribution prodct manager for the Epson product line.

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The Cannata Report is the leading source of news and analysis for office technology, business technology, and document imaging industry leaders.

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