From GenAI to agentic AI, dealers are leveraging machine-learning tools to enhance service operations as well as sales, human resources, and back-office productivity.
The Cannata Report to award cash prizes in celebration of survey’s four decades!
SuperPower incentives (coming in May), AI enablement, and productivity tools mark the next phase in HP’s partner-first strategy.
Delayed by the COVID-19 pandemic, updated terms are long overdue, says Konica Minolta U.S. CEO, adding that the timing is right for program enhancements.
To curb any confusion within the dealer channel, Mr. Norihiko Ina sets the record straight regarding the OEM’s recent financial divestiture statement and document solutions as a core business for Kyocera.
Welcome to “Monday with Mark,” our rapid recap of the previous week’s office technology news.
There aren’t very many people who’ve been around the printing industry for as long as Frank Cannata. But we found one!
Why it is doubtful that 2025’s consumption slowdown signals a serious downshift of economics activity, plus a tariff update. Author’s note: Consumer confidence surveys do not have an especially good record when it comes to predicting what consumers will actually do.
Founder Frank Cannata’s take on the Sharp Dealer Roadshow he attended in Atlanta in early March. He explains why he’s a big fan of these smaller OEM events out “on the road.”
Adam Graves has been promoted to Managing Committee of U.S. Bancorp, the parent company of U.S. Bank.
Accelerated collaborations with experienced software partners through enhanced functionality of RICOH 360 degree imaging platform.
John Gagel, who died suddenly last October, was a 25-year Lexmark veteran and former science teacher.
Clarence Penge, who most recently served as the executive VP of sales, marketing and product management, has taken over the role of president at Heidelberg USA. Why did Cedric Muenzing leave the storied printing press manufacturer?
Driven by packaging’s growth, digital printing presents the most dynamic and fastest growing segment of a worldwide print market undergoing fundamental change. Smithers reports long term on the key technological developments in this increasing market.
As part of the OEM’s OneCanon strategy, new customer-centric initiative is designed to deliver world-class service and support across enterprise, production, and large format printing solutions—alongside professional services.
Plus, coming next month to FESPA in Berlin: the launch of Girls Who Print Europe!
May 15th cybersecurity webinar from Obviam, the Modern Office Methods’ subsidiary, delves beyond the data breach with proactive Continuous Threat Exposure Management (CTEM).
Focused on customer communications, Crawford Technologies’ sixth annual event was tailored for professionals in healthcare, finance, insurance, telecommunications and government.
Brought to us in part by the same European show company that organizes the quadrennial drupa printing trade fair, this convention program again focuses on the intersection of print and digital (May 13&14).
In the mid-1970s, two copier OEMs were were embroiled in a $435 million antitrust lawsuit brought by SCM against Xerox.
Continuous innovation in response to customer feedback broadens application scope with enhanced textile handling ability and thicker media support on former Océ wide format models from Canon.
EFI and its partners feature the latest hybrid and flatbed printers, including the all-new EFI Pro 30h+ hybrid printer, at the 2025 ISA International Sign Expo this week in Las Vegas.
Prakash Talreja and Russell Humphries to lead ConnectWise product and engineering teams.
Print embellishment customization from MGI and Konica Minolta is a game-changer for Northern California company’s luxury real-estate direct mail pieces.
There aren’t very many people who’ve been around the printing industry for as long as Frank Cannata. But we found one!
Frank G. Cannata explains why Konica Minolta dealers need to stay open minded, reman patient and resist knee-jerk reactions to the new agreement, which goes into effect July 1.
