Our 40th Annual Dealer Survey raises some tough-love questions for office technology dealers moving forward, including how to rethink MPS—and A4’s increasing presence.
The Raise Your Glass themed charity fundraiser will feature a special comedy performance to open the event this year.
Eighty percent of this year’s office technology dealer respondents generated revenue of less than $14 million in 2024, according to The Cannata Report’s 40th Annual Dealer Survey.
From revenue streams to supplier breakdowns, here are 12 key takeaways from this year’s Annual Office Technology Dealer Survey in The Cannata Report.
Managed Print Services (MPS) is the second-highest source of revenue, accounting for 13.2% of overall revenue among office technology dealers surveyed. However, several dealers integrate MPS in their overall A3 and A4 financials, so the actual percentage is probably higher. Taken together, the MPS and A3/ A4 (65.7%) revenue percentages add up to 78.9%.
Our rapid recap of the previous week’s office technology news.
Frank Cannata continues his conversation with Ron Doebler of Impression Solutions Inc,, who explains how the company can differentiate distribution for dealers.
“I remember that first time we met like it was yesterday, Mike’s huge smile – that smile told you who he was before he said a word.”
The Cannata Report’s 2025 Women Influencers-Mary Hart of HP, Jennifer Healy of Ricoh, and Sarah Henderson of Nexera/MPS Monitor-will be honored at a special brunch celebration held the day after The Cannata Report’s 40th Anniversary Awards & Charities Gala.
The partnership is designed to help companies bring breakthrough technologies to market faster, especially in digital print, inkjet, and packaging, says Keypoint Intelligence.
Certification extends ECI Software’s industry-leading data collection technology to the Capsul printer family, ensuring reliable monitoring, seamless device management.
New site can help dealers to capitalize on the growing demand for AI-powered workflow automation, says Impression Solutions, Inc.
Katalyst Rewards will recognize authorized Arivia multifunction printer dealers in the U.S. partner channel, OEM Katun says.
AI agent from ECI Software combines real-time insights, content creation, and fraud detection to help ecommerce work smarter and more competitively with practical AI, transforming how businesses operate and compete online.
Epson becomes the first and only scanner brand to offer Arm-compatible drivers for MS Windows across its current lineup and select legacy models.
Based in the Chicago area, the acquisition expands Netrix’s MSP and cloud solutions portfolio and broadens its reach across the United States.
In addition to expanded 3rd party RMM patching, the Asio platform now also includes robotic process automation breakthroughs and modernized professional service automations, ConnectWise announces.
Valued at $3.5 billion, the textile prinitng industry is driven projected to grow to more than $19 billion over the next nine years, per Research and Markets.
The new Inspection unit from Canon ensures that variable data content, such as barcodes, is produced accurately without manual review of each printed page.
By uniting Security Event and Incident Management (SEIM), AI-driven Managed Detection and Response (MDR), and Business Continuity Disaster Recovery (BCDR), ConnectWise cuts complexity, accelerates response, and delivers always-on resilience; aims to cut threat response and recovery by up to 50%.
Operational progress toward 2026 profit and free cash flow improvement continues despite macroeconomic headwinds weighing on 2025 results; Lexmark synergy forecast raised to at least $300M, Xerox reports.
Founder Keith Allison transitions to chairman role as next generation of leadership takes helm at Systel Business Equipment.
Global Graphics Software, a unit of Hybrid Software since 2021, rebrands to reflect innovation, embedded intelligence, and Cambridge roots.
Rising demand for cost-effective, high-speed, and customizable digital printing solutions will drive the market at 6.1% CAGR, reaching $57 billion (USD) by 2033, forecasts Research and Markets.
Frank Cannata continues his conversation with Ron Doebler of Impression Solutions Inc,, who explains how the company can differentiate distribution for dealers.
Frank Cannata talks value add with Ron Doebler, Impression Solutions Inc’s distribution prodct manager for the Epson product line.
