I just finished reading The Biggest Bluff: How I Learned to Pay Attention, Master Myself, and Win by writer, journalist, and professional poker player Maria Konnikova…

The Japan Business Machine and Information System Industries Association (JBMIA) held its 60th Anniversary Ceremony in Tokyo on November 13, 2020. (JBMIA is a Japanese…

These days, you don’t have to hunt for interesting, industry-challenging topics; it’s more like you must pick and choose. One dominating issue of the past year, and most…

The best way to characterize the economic outlook for 2021 is that there is good news and bad news. The bad news will come first, in the form of what is likely to be a difficult…

A new vaccine may be zooming around in trucks and planes but in everyday terms, life is still going to be a bit dicey for a few months. And we have no idea of what…

t has been nearly a year and a half since José María Estébanez landed at Kyocera Document Solutions America in Fairfield, New Jersey. After three years in The Netherlands, where…

At least we’re somewhat used to it by now. The pandemic, I mean, and all the closures, limitations, masks, and rules that seem to come with it. None of it is much fun, and just…

Applied Imaging, headquartered in Grand Rapids, Michigan, is on a mission to reposition itself as more than just a copier dealer. Much of that repositioning…

Over the last 30 years, the independent dealer channel has been getting smaller and smaller. Initially, this shift came from mega dealers such as IKON (formerly Alco Standard)…

With the pandemic still raging in full force in many parts of the globe, the probability of holding large in-person events anytime soon seems dim. Organizations are still planning…

One of these days, we are going to stop writing about the pandemic. I promise. But until it is eradicated and a faint memory in our collective consciousness, there is no avoiding…

As we close out the first year of the pandemic that is expected to continue well into 2021, companies who had a “wait and see” approach bolstered by cautious optimism are now finding…

The last time we spoke with Ed McLaughlin of Predictive InSight, we were introduced to a new predictive analytics and data collection agent (DCA) for the office technology…

The generally accepted definition of a millennial is someone born between 1981 and 1996. Today, even the youngest millennials have been in the workforce for a few…

POA takes the word “pivot” seriously, especially since that word succinctly describes what it has been doing since March 2020…

In our efforts to encourage corporations and dealers to hire veterans, we embarked on a mission to interview a few of the leading organizations in the world of print. What…

When we began to plan for our 35th Anniversary Awards & Charities Gala at the beginning of the year pre-COVID 19, we knew we wanted to do things a little different…

As we enter into “a whole new world” in 2021 with great uncertainty, we also enter it with cautious optimism (and yes, I’m quoting the song from the Disney movie…

On October 9, Konica Minolta held a web briefing for the Japanese market with President Shoei Yamana and the company’s directors. The theme was, “Konica Minolta’s…

I’ve always looked to Japan as a country of culture, tradition, and technology. I’ve thoroughly enjoyed my time at Ricoh in Holland and Germany. The lessons of culture…

With the elimination of trade shows, conferences, and manufacturer and independent dealer group meetings due to the COVID-19 pandemic, we thought it would be a good idea…

President-elect Joe Biden is preparing to take office at a time when the COVID-19 pandemic is gathering force. He also could be the first president since 1988 to begin his first…

Managed IT adds value for customers needing more than toner and paper. Monday morning. First thing. The customer bouncing off walls on the other end…

When someone mentions analytics, I think of the book, later the movie, “Moneyball.” As a baseball fan, it caught my interest, and I was able to grasp the concept of using…

As we approach the new year, it is time to take out the crystal ball and see what 2021 will bring us. Unless we get COVID-19 under control, it will be extremely difficult to get the economy…