Features

Welcome to The Cannata Report’s second AI-themed issue. (Note: A human being actually wrote this column!)

A conversation with Sharp Electronics’ 27-year finance veteran Moonsun Park, one of our industry’s women influencers, about why forging strong bonds and connections matters for women and men in the office tech workplace.

Amid Japan’s growing labor shortage, an AI-powered app is helping to boost employee engagement, reduce turnover among young or high-performing staff, and rapidly integrate mid-career hires.

Appreciation for and concerns about generative AI. Four experts on the topic chime in regarding the latest in artificial intelligence.

Best practices for integrating artificial intelligence (AI) into your workflow.

Is artificial intelligence (AI) more like a mythical genie or Isaac Asimov’s ‘I, Robot’ sci-fi turned real?

Unlocking the AI power of large language models to generate leads, tailor pitches, and crush quotas.

From smarter MFPs to predictive maintenance and intelligent workflow automation, AI is enhancing productivity, security, and efficiency.

AI-powered recruitment tools offer potential for efficiency, improved candidate matching, and better retention.

“AI is a powerful tool . . . [that] should complement, not replace, skilled technicians,” stresses a Sharp VP. Now that the technology is here, can we live without it on the service side of the business?

Office technology changes, and bringing customers the latest products and services has been the motto at Alabama dealership The Lioce Group for 58 years and counting.

This resilient crowd is worthy of a tough motto.

Our President/CEO CJ Cannata and new Editor-in-Chief Mark Vruno hit the road last month for events in Anaheim, California, and Las Vegas, Nevada.

From cutting-edge AI development to workforce training, Ricoh is pioneering the future of digital services.

SUSTAINABILITY: Optimizing workflows, leveraging data-driven insights, and integrating eco-friendly technology are some of the keys to making businesses more sustainable.

The company’s head of equipment financing outlines what it takes to be a prime partner for the evolving office technology dealer channel.

Enhanced features, solutions, and services add value to multifunction printers (MFPs).

Software innovations in the form of automation, data, and security are leading to more efficient operations and enhanced customer interactions.

Industry thought leaders debate the future of managed print services (MPS) as they closely monitor the return-to-office trend.

As experienced equipment technicians retire and fewer recruits enter the field, dealerships must rethink training, hiring and retention strategies.

RISO Sales VP Andre D’Urbano sings inkjet’s cost-effective praises in our post-pandemic world, especially for printing industry players looking to conserve space or add production equipment redundancy.

From managed IT and cybersecurity to e-commerce, Donnellon McCarthy Enterprises is evolving beyond traditional office technology. And. acquisitions are a major part of the Cincinnati-based dealership’s growth strategy.

An Air Force veteran shares his experience in special operations, his transition to civilian life, and advice for fellow veterans seeking meaningful careers.

Wouldn’t it be great to make selling office technology simple again? I’m talking about no diversification, no managed IT services, no managed print services, no cybersecurity, no unified communications, no workflow software—just boxes.

Office technology industry movers and shakers network and share insights at the Executive Connection Summit.