Things have changed at The Cannata Report. Maybe you haven’t noticed, but we are transforming into more than just a print publication…

The SDGs (Sustainable Development Goals), unanimously adopted by the member states at the United Nations Summit in September 2015, are international goals for a sustainable…

It is confusing to be confronted by all those marketing communication buzzwords and strategies. Preparing for this article, I made a list of the most common slogans floating around…

The world continues to grapple with social media’s influence as Facebook struggles with privacy woes and fake news and other platforms find themselves under closer scrutiny…

Doing business in 2021 requires a rethink of how best to market and promote a business. This month six marketing professionals from six different segments of the…

On November 2, 2020, HP’s new partner engagement program, HP Amplify, went live. Then came 2021, and HP partners—primarily the U.S. independent dealer channel—began…

For the last few months, I have been hearing from dealers about HP’s Amplify program. At first, I reached out to HP and asked to speak to someone who had sufficient authority…

You can’t judge a book by its cover. Same is true for a dealer’s website. Just because the website is difficult to navigate and looks like it was designed by a novice doesn’t mean…

Social media. Love it, hate it, or spend all day scrolling through it while kind of secretly hating it, you can’t live without it. At its best, it’s a way to bring people together…

Imagine your two biggest markets being the New York metropolitan area and Los Angeles. Then consider what would happen if those two markets were ravaged by COVID-19…

Memorial Day is a United States federal holiday commemorating our members of the armed services who have made the ultimate sacrifice. It is observed annually on the last…

Last month, I neglected to acknowledge a significant milestone. March 10, 2021, marked the anniversary of when I flew from Philadelphia to Pittsburgh to visit Deb and Joe Dellaposta…

The COVID-19 pandemic has brought rapid changes to companies’ work styles, which raises questions about the ideal set up for employees who must work onsite. Those changes…

Come December 31, 2021, it’s “hasta la vista” Google Cloud Print. Actually, it’s more like “auf nimmerwiedersehen”—until we never meet again. Having monitored IT and printing…

When Congress was debating the stimulus package enacted in December, there was little support for the idea of $2,000 stimulus checks being pushed by the unlikely alliance…

It didn’t take long for industry leasing veteran Fred Carollo formerly of TIAA Bank to secure a new position after it was announced that TIAA was leaving the office technology…

Can revenue from services replace the losses associated with the decline in A3 and A4? Yes, but dealers need to think further outside the traditional services box….

The COVID-19 pandemic changed many things over the past 13 months. Nowhere were those changes more pronounced than in print. Printing may not have expired…

According to research firm MarketsandMarkets, the enterprise content management (ECM) opportunity has grown to some $60 billion (from $23 billion five years ago), with the global…

Around this time last year, many dealers began helping clients migrate employees to the new (and sometimes scary or baffling) world of WFH (work-from-home). The…

Husband-and-wife team Natalia Lizarazo and Moody Haman were moments away from making the biggest financial decision any young couple makes. They were “ninety-eight…

In our third column on corporations immersed in the print world that are actively pursuing efforts to hire veterans, we present Ricoh USA. When I learned about Ricoh’s focus on engaging…

Now some people say that you shouldn’t tempt fate  And for them I cannot disagree  But I never learned nothing from playing…

As we enter 2021, executives from the Japanese MFP industry group, JBMIA, and OEMs have stated their initiatives in response to the market changes…

We saw a lot of “bad” things happen in 2020, but there were also some good things that happened for the business-savvy among us, namely in production printing…