Current Issue

Cybersecurity and managed IT services lead digital-first initiatives in the workplace technology space.

Where in the office technology world we were last month: Larry and Linda Weiss of Atlantic Tomorrow’s Office were honored last month at Make-a-Wish Hudson Valley’s 40th Ball.

With 2030 coming fast, Ricoh views itself as a “workplace integrator,” dual- focused on software and services as well as on hardware, including A3 MFPs, industrial printers, and production printing devices.

“Why would I ever want to use AI at my job, or in my life?”

Technology leaders, we’ve seen this before in the dealer channel! Please, do not be intimidated by artificial intelligence (AI) and large language models (LLMs).

AI security could be the best defense against AI threats to office technology clients.

The profitable side of being digital: How office technology dealers can make money by reselling managed IT services.

Tom McMahon, president of Milner, Inc., reflects about his mother, his mentors, and his mantras.

With 10 locations and an HQ in Seattle, Woodburn is a new-wave dealership that stakes its claim on the enterprise information technology ecosystem.

U.S. veteran Dave Ramirez went from being an equipment records and parts specialist stationed in Germany to a Toshiba tech support expert in Southern California.

Adaptive office and workplace technology business owners remain, as always, ready to learn about AMRs in the dealer channel.

Where in the office technology world we were last month: the National Business Products Industry Annual City of Hope Tour and Hall of Fame Dinner.

The commercial digital printing event highlighted automatic adjustment functions that enhance quality along with toner and media that improve printed expression.

How dealers are diversifying services and products, turning everything from cybersecurity to EV chargers into a monthly payment—and why the leasing partner quietly holds the blueprint.

Start with AI where it hurts, like service, and fix the heartbeat of the dealership.

For office technology dealers, manufacturers and vendors, the time to get serious about artificial intelligence is now.

How an open-minded office equipment dealership is embracing robotics and autonomous mobile robots (AMRs).

Leasing partners aid office technology dealers in transitioning to cloud, subscription-based Software-as-a-Service models for financing.

For itchy owners who want to sell their office technology dealerships, does the private equity option represent a way out or a path to freedom?

Cutting ties: Learn the warning signs and how to fire a customer.

The profitable office technology journey from selling copiers to integrating and simplifying the user experience (UX), including electronic displays, AV services, and AI.

How to prevent fast-paced changes from slowing down the service experience within workplace technology.

In this Women’s History Month 2026 edition of “Coffee with Carol,” a remarkable 106-year-old reflects on a life filled with change, technological and otherwise.

Where we were last month: ECS 2026, the big office technology event in Arizona!

The Epson XaILab facility supports corporate customers in solving business challenges.