Features

A Fourth of July military veterans Q&A with the head of internal IT staff at dealer Datamax in Arkansas.

Energetic drive fuels early-career success for these “lucky seven” channel executives., All of our 2025 Young Influencers are under the age of 38.

Photos of where we’ve been in June: namely, in Greenville, South Carolina, with TD SYNNEX and in Schaumburg, Illinois, with Pulse Technology.

Carol Cannata ‘has coffee’ with Kelly Mallozzi, a 30-year printing industry veteran who rang in 2025 as VP/program director for the evolving Girls Who Print international organization.

In Japan, May earnings reports from nine multifunction printer OEMS reflect international trade concerns and financial impact of U.S. tariff policies.

How digital natives in the young workforce are influencing and transforming our industry across seven critical dimensions.

A Q&A with Adriane Harrison: Chief people person at the largest U.S. printing trade association discusses the so-called “Silver Tsunami” and best HR practices for hiring young workers.

In an exclusive panel, five channel executives—all of them are past Young Influencers—discuss office technology industry trends, including AI, DX, and social media.

These seven office technology Young Influencers and “Super Heroes” make the future of the channel a better place.

Ray Belanger (from left), Bill Fraser, and Sam Stone recall their roots in the office technology industry.

Cultivating future leaders with hands-on experience and strategic support within Konica Minolta.

Pennsylvania-based dealership Doceo, now with 100 employees and offices in Delaware, Maryland, Virginia, and Tennessee, embarks on its third decade in the office tech business.

On the road to managing IT and cybersecurity, technological threats can point the way to more recurring revenue for dealerships.

MPS Monitor/Nexera’s Sarah Henderson walks us down her career path and discusses her work-life experiences in the channel.

As Japanese multifunction printer OEMs brace for mid-July tariffs, many manufacturing operations are relocated in Southeast Asia.

A combination of security controls, policies, procedures, and training is necessary for staunch cybersecurity.

When dealers provide cybersecurity services through MSP partnerships, mutual expectations need to be managed.

Some of the largest pitfalls include how to sell, to whom, and how to define sales ‘wins.’ These challenges are tips of the deep, cybersecurity iceberg.

Cybersecurity-minded manufacturers are fighting back as imaging devices have become prime targets for hackers.

With ransomware attacks on the rise, even smaller dealerships are at risk from hackers.

With ConnectWise-funded sales training, Kingston Training Group is helping dealerships transition their selling approach, ensuring reps are prepared to capture IT opportunities.

Is managed IT in the mix with your sales and lease deals? Should it (IT) be part of a lease agreement?

With deep roots, a clear vision, and a culture-first approach to growth, Jocelyn Gorman takes the president’s role at Document Solutions Inc. (DSI) in Albuquerque, New Mexico.

Military veteran Angelita Fanas has journeyed from active service in the U.S. Army to becoming a valued team member of Sharp’s AV team.

Welcome to The Cannata Report’s second AI-themed issue. (Note: A human being actually wrote this column!)