At the start of 2019, more than 2,000 customers from a variety of industries have opted for DocuWare’s Software as a Service (SaaS) cloud model.
The number of companies that chose DocuWare Cloud grew by 53% in 2018. DocuWare Cloud is now licensed by more than 100,000 users, up 100% from 2017. Stored documents were up 257% in 2017 and 124% to 112 million last year. Overall, DocuWare cloud is now used across 158 countries, with deployments ranging from four users to well over 1,000 users, and applications from basic archiving to sophisticated business process management.
As DocuWare continues to feature within organizations’ cloud strategy, its overall adoption and usage has grown. Users per customer and archived documents per customer increased by 37% and 126%, respectively between 2016 and 2018.
DocuWare Cloud customers are evenly distributed across North and South America (42%), DACH (27%) and the rest of the world (31%). In 2018, almost half of all customers selected DocuWare Cloud versus on-premises.
2018 saw the launch of two new programs that accelerated cloud growth. First, the DocuWare Cloud Partner program was piloted in Germany, helping the company acquire new partners focused on selling cloud technology exclusively.
Second, the launch of DocuWare Kinetic Solutions saw a surge of interest from the company’s established partner and customer base. DocuWare Kinetic Solutions are cloud-only, preconfigured solutions for invoice processing and employee management that cut implementation time and remove layers of onboarding complexity.
In 2019, the DocuWare Cloud Partner program will expand to the United States, and the company will release additional cloud-based, preconfigured solutions.
Max Ertl, co-president of DocuWare, said, “More and more customers are recognizing the technical and financial advantages of the cloud. Our strategic initiatives ensure that customers seeking cloud solutions get exactly what they need to improve their core business processes.”
In 2012, DocuWare launched its first SaaS-driven public cloud solution, DocuWare Online. Today it is known as DocuWare Cloud and provides feature parity with the company‘s on-premises solution.
Dr. Michael Berger, co-president of DocuWare, laid the foundation for a true cloud system by introducing the web client eleven years ago. He believes the company’s strategy has been validated: “DocuWare continues to invest in the usability, security, flexibility and scalability of our cloud architecture. We see tremendous growth in small and mid-sized organizations, where business agility requires leaders to digitize and automate their office processes.”
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