ECi Software Solutions has announced it has acquired Vineyardsoft Corporation. Vineyardsoft’s flagship solution, KnowledgeSync, is one of the most widely used alerts and workflow solutions on the market today. ECi welcomes all Vineyardsoft employees to the company; they will report to ECi’s Manufacturing Division President, Jeff Ralyea.
Founded in 1999, Vineyardsoft has more than 150 reseller and Original Equipment Manufacturing (OEM) customers that have implemented KnowledgeSync in over 10,000 organizations worldwide. Among those is ECi, which has had a well-established and successful relationship with Vineyardsoft since 2014. KnowledgeSync is used across products in ECi’s Manufacturing and Field Service Divisions.
“Vineyardsoft is a tremendous addition to the ECi portfolio of companies,” said Ron Books, CEO of ECi. “We strive to always find new and innovative ways to help our customers compete in the marketplace so they can profitably grow their businesses. A solution like KnowledgeSync provides that competitive edge by giving busy business leaders a single technology from which to monitor and respond to important business conditions across all front-office and back-office software solutions.”
KnowledgeSync combines business intelligence, alerts and workflow to help businesses monitor key activities across the organization. Through alerts and warnings, business leaders and staff can identify conditions that require attention—such as leads that need follow up, stock items that require re-order and invoices that are overdue for payment. KnowledgeSync Version 10, which is set to be released in the coming months, will feature the most updates to the product including making the product accessible in the cloud.
“Vineyardsoft has had great success ever since joining forces with ECi, making the company an ideal one to help take our capabilities to the next level,” said Don Farber, co-founder and vice president of sales at Vineyardsoft Corporation. “The additional resources that ECi brings to our clients and partners further enhance our leadership role in Business Activity Monitoring and put those customers, partners and our employees in great hands moving forward. It is an all-around win for Vineyardsoft to join the ECi family.”
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