Pulse Technology named Rosemary Wright of Hoffman Estates, IL to the position of dispatch specialist.
In this role, she will coordinate and fulfill incoming requests for technology or service support from Pulse Technology’s MPS (Managed Print Services) and IT clients. Pulse Technology maintains a full department of service technicians who work in the field at client locations throughout Illinois and Indiana.
Vince Miceli, vice president at Pulse Technology, said, “We are very pleased to welcome Rosemary to the Pulse family. Coordinating the technician and service calls is an integral part of what we do, and we know that Rosemary’s strong customer service background will be of great value to our clients in helping resolve their equipment and service needs.”
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