Pulse Technology announced that Will Miceli of Barrington, IL has been promoted to the position of service manager. As Pulse continues to expand with the construction of a new office and warehouse facility in Merrillville, IN, the role of the company’s Service Manager has expanded. The responsibilities of this new position will include overseeing the Pulse’s team of dispatchers, multiple warehouse facilities, and the organization’s award winning team of service technicians at the company’s Illinois and Indiana locations.
“We are very pleased to announce Will’s promotion to Service Manager,” said Michael Fair, Director of Business Development. He added, “Will’s tenure here covers nearly two decades, and his knowledge of the different roles of technicians, warehouse workers and dispatchers makes him the ideal choice for this role.”
He said, “As we continue our expansion into Indiana with a new facility, the role that our warehouse team, technicians and dispatchers play will become even more critical. I’m glad to have the chance, as Service Manager, to help with this expansion.”
About Pulse Technology
Pulse Technology is a leader in the field of print management, network services (IT) and other office solutions including furniture design and sales, office products and promotional products, with a history dating back to 1921. Pulse Technology is the re-branded name for several well-known area businesses: Des Plaines Office Equipment, McShane’s, and Kramer Leonard. With locations in Chesterton, IN, Chicago, Rockford and Schaumburg, IL, Pulse Technology serves the needs of businesses across the Midwest.