Pulse Technology has named Kouren Stepp of Mundelein, IL to the position of IT engineer. In this role, he will support clients who use Pulse Technology’s managed IT services. Managed IT is an increasingly large part of the Pulse Technology offerings.
Prior to joining the Pulse team, he worked in a similar capacity for another area Managed Service Provider in Mundelein as an IT engineer. Prior to that, he was a Service Desk Core Engineer at a technology firm in Lake Forest, IL. He got his start in technology working in copiers and printers, and transitioned from copiers and printers into IT.
Stepp will work from Pulse Technology’s Schaumburg IL headquarters and service clients throughout Illinois. He said, “It was a good transition from working on copiers and printers and how they integrate with technology, and it led me to going full force into IT. He holds a number of industry certifications, including Comp TIA A+, and certifications from a number of software vendors including PaperCut, Acronis, Printer Logic, and also certifications from manufacturers such as Konica Minolta, Kyocera, HP, and Ricoh.
The married father of three enjoys learning about 3D printing, spending time with his family, and cheering for the Chicago Bulls.
Vince Miceli, vice president of Technology, said, “We are pleased to welcome Kouren to the Pulse Technology family. His background and experience makes him an ideal choice to support the IT needs of our clients throughout the region.”
About Pulse Technology
Pulse Technology is a leader in the field of print management, network services (IT), and other office solutions including furniture design and sales, office products, mailing equipment and their supplies, as well as custom and promotional products, with a history dating back to 1955. Pulse Technology is the re-branded name for several well-known area businesses: Des Plaines Office Equipment, McShane’s, and Kramer Leonard. With locations in Merrillville, IN, Rockford and Schaumburg, IL, Pulse Technology serves the needs of businesses across the Midwest.
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