The Cannata Report speaks with DEX Imaging’s CEO Dan Doyle Jr. about Gamut Capital Management’s acquisition of DEX Imaging from Staples, which closed in June.
Managed IT Services
Managed IT support and network management services provide businesses with cloud-based and on-premise oversight of processes, information, and technologies in a distinct system designed to implement a business’s technical capabilities. It also includes remote monitoring and management, cloud computing, infrastructure as a service, software as a service, and ECM systems.
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Breaking News, Business & Finance
The 20 Expands MSP Growth Platform with Acquisition of Collabrance
by Scott Cullenby Scott CullenLeading MSP growth platform The 20 today announced its acquisition of Collabrance, LLC., an award-winning master managed IT services provider based in Cedar Rapids, Iowa.
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General Profiles
CR-CONNECT Dealer Tour: DOCUmation Shines Bright Deep in the Heart of Texas
by Scott Cullenby Scott CullenAs private-equity-owned dealerships across the country flex their financial muscles and expand their footprints, some privately held independent dealerships like DOCUmation, based in San Antonio, Texas, are meeting this competition head on.
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Stramaglio Consulting announced that Proven IT has joined The Consortium.
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Technology Trends
Out of the Box: Cybersecurity and Artificial Intelligence are Propelling the Next Wave of Managed Services
by Petra Dienerby Petra DienerDoes your dealership understand what it takes to catch the managed services wave?
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Managed IT & Solutions
Strategies for Building a Growth-Oriented Managed IT Services Business
by Mark Vrunoby Mark VrunoAvoid following the same blueprint used for your imaging business when launching a managed IT services business.
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Managed IT & Solutions
Managed IT Services: A Viable Path to Net New Customers
by Kate Graggby Kate GraggAs the office technology industry trends further toward offering managed IT services to their clients, a lot of attention has been paid to the ways a dealer’s hardware sales and service teams can generate leads.
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Breaking News, Business & Finance
Proven IT Selects Terry Dixon as President of Sales
by Scott Cullenby Scott CullenProven IT announced the appointment of Terry Dixon to president of sales effective immediately.
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Breaking News, Business & Finance
Modern Office Methods Announces New Cybersecurity Company
by Scott Cullenby Scott CullenModern Office Methods announced the launch of its new subsidiary, Obviam.
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Breaking News, Business & Finance
Pulse Technology Names Kouren Stepp to Position of IT Engineer
by Scott Cullenby Scott CullenPulse Technology has named Kouren Stepp of Mundelein, IL to the position of IT engineer. In this role, he will support clients who use Pulse Technology’s managed IT services.
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This year’s IT Nation Connect was the largest IT Nation Connect conference ever, with 6,500 attendees, including more than 4,000 who traveled to Orlando, Florida, to attend in person.
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Technology Trends
European Headlines: 2024 and Fear of Missing Out (FOMO) Everywhere!
by Petra Dienerby Petra DienerAre you currently experiencing the fear of missing out (FOMO) on new technology? European Headlines columnist Petra Diener makes a case for why you shouldn’t have FOMO.
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Breaking News, Business & Finance
TCO Development Reveals Key Trends in More Sustainable IT Products
by Scott Cullenby Scott CullenIT products are a source of greenhouse gases throughout their entire life cycle — from manufacturing through to distribution, use and disposal.
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Breaking News, Business & FinanceTechnology Trends
Camp ACDI 2023: Leading Dealers All Copy Products, ImageNet, ProSource, and More Attend This Stellar Solutions-Focused Event
by CJ Cannataby CJ CannataAttendance and participation at Camp ACDI 2023, a digital and diversification-themed event, was dominated by managed IT services and software channel brass from leading office technology dealerships.
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Managed IT & Solutions
Security Breached: Impact Networking’s IT Team Saves a New Client from Disaster
by Mark Vrunoby Mark VrunoHow a website lead to Impact Networking, then a hack attack, led to a $9 million, five-year contract for cybersecurity and managed services.
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Breaking News, Business & Finance
ConnectWise Unveils Robotic Process Automation and New Asio Workflow Orchestration
by Scott Cullenby Scott CullenConnectWise showcased the evolution and future of its Asio Platform during CEO Jason Magee’s keynote, highlighting robotic process automation (RPA).
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Breaking News, Business & Finance
ConnectWise RMM Evolves to Unified Monitoring and Management Solution
by Scott Cullenby Scott CullenConnectWise announced the evolution of its remote monitoring and management (RMM) solution to Unified Monitoring & Management.
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Breaking News, Business & Finance
ConnectWise Announces ConnectWise Sidekick, the World’s First Purpose-Built AI Companion for Technology Providers
by Scott Cullenby Scott CullenConnectWise Sidekick leverages ConnectWise’s proprietary generative AI models and industry-leading large language models to enable TSPs and their SMB clients to utilize natural-language prompts for automation and time-savings.
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Breaking News, Business & Finance
LastPass and Acronis Partner to Help MSPs Streamline Password Management for Managed Service Providers
by Scott Cullenby Scott CullenLastPass and Acronis announced a partnership offering the first password management integration for managed service providers (MSPs) with Acronis Cyber Protect Cloud.
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As the number of dealers participating in our 38th Annual Dealer Survey soared to 458 this year, we saw a modest decline in the percentage of dealers offering managed IT services.
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Cybersecurity Awareness Month is an opportune time to acknowledge the many cyberthreats that can impact your dealership and your customers’ businesses.
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Breaking News, Business & Finance
Service Leadership, Inc., a ConnectWise Solution, Unveils Annual IT Solution Provider Compensation Survey
by Scott Cullenby Scott CullenService Leadership, Inc. announced the opening of its annual Service Leadership Index Annual IT Solution Provider Compensation (Remuneration) Survey.
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Breaking News, Business & Finance
Pulse Technology’s Vince Miceli Will be Panelist on October 19 Program, The Cyber Collective
by Scott Cullenby Scott CullenPulse Technology will participate in an October 19 broadcast, “The Cyber Collective,” with Vince Miceli, VP of Technology, representing Pulse Technology on the broadcast.
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Breaking News, Business & Finance
ConnectWise Announces Integrations with Microsoft
by Scott Cullenby Scott CullenConnectWise announced that ConnectWise MDR will be integrated with Microsoft’s small and medium business focused security solutions.
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Video
Fridays with Frank: What Will the Office Technology Industry Look Like 10 Years from Now?
by Scott Cullenby Scott CullenIn this week’s episode of Fridays with Frank, Frank G. Cannata responds to a question from Sean Fleming of Distribution Management, who wants to know what the office technology industry will look like 10 years from now.