Relationships, innovation, and doing what’s right for clients since 1986: Loffler Companies.
Managed IT Services
Managed IT support and network management services provide businesses with cloud-based and on-premise oversight of processes, information, and technologies in a distinct system designed to implement a business’s technical capabilities. It also includes remote monitoring and management, cloud computing, infrastructure as a service, software as a service, and ECM systems.
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New York City-based office equipment reseller American Copy Machines (ACM) has been a Canon dealer since 1984, Docutrends says.
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New workspace inside Hatz Chat keeps context, files, and tools together, with MSP-grade governance built in.
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Growth & Profitability
TD SYNNEX Report: AI Spending Is Surging, but Revenue Isn’t Keeping Pace.
by Mark VrunoFifth annual Direction of Technology Report finds 66% of IT partners accelerating AI investment, says TD SYNNEX, but only 21% generating meaningful revenue from it.
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Office/Workplace Technology
Usherwood Kicks Off Fiscal Year 2027 Following Milestone 50th Anniversary Year
by Mark VrunoFY ’26 saw 30% year-over-year net new customer growth, while Usherwood’s managed IT services grew 16% and cloud security/communications grew 144% year over year.
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Managed IT and Security
Lemhi Launches General Availability as MSP Demand for Managed AI Heats Up
by Mark VrunoPitchIT finalist Lemhi (based in Indianapolis) adds a certified ConnectWise PSA integration and hosts three days of programming at IT Nation’s PitchIT Lounge.
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Early access partners report first-touch times reduced from one hour to five minutes, 86% reduction in escalations, and 120% revenue growth, per ConnectWise.
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CR Exclusives
OFFICE TECH & AI – Autonomous Mobile Robots and Your Office Technology Dealership
by Greg WaltersThe robots may be new, but the business around them isn’t, writes AI columnist Greg Walters.
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Business Management/Finance
Modern Office Methods Named Among Cincinnati’s Largest Private Companies
by Mark VrunoFamily-owned office technology and managed IT provider Modern Office Methods (MOM) ranks #133 among Greater Cincinnati’s largest private companies.
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Our rapid recap of the previous week’s office technology news.
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DLL shares strategies for office technology dealers expanding beyond print with a unified technology approach including IT, cybersecurity, cloud solutions and more.
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Office/Workplace Technology
All Copy Products and Verticomm Celebrate New Arizona Facility with Official Ribbon Cutting
by Mark VrunoAll Copy Products (ACP) and its managed IT division, Verticomm, officially celebrated the grand opening of their new Chandler, AZ facility.
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Growth & Profitability
Xerox Opens 2026 Global Partner Summit with Record Attendance and Expanded Partner Opportunities
by Mark VrunoXerox Holdings Corp. welcomes more than 500 channel partners representing more than 70 countries to its 2026 Global Partner Summit this week in Nashville, TN.
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Video
GreatAmerica Offers 7 Strategies for Smarter Office Technology Dealer Operations: VIDEO
by Mark VrunoIn this “roundtable” video discussion, three GreatAmerica Financial executive leaders share practical advice to help office technology dealers—from when to invest through execution.
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Office/Workplace Technology
Marco Technologies Identifies Invisible Manufacturing Risks
by Mark VrunoMarco tracks the latest trends in IT, cybersecurity, printing, and everything else tech – in just a few minutes a month.
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Office/Workplace Technology
Visual Edge IT Promotes Laurel Burton to Chief Marketing Officer
by Mark VrunoBurton, who joined Visual Edge IT in September 2025 as vice president of marketing, will continue serving on the Executive Leadership Team and report directly to CEO James Hwang.
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Our rapid recap of the previous week’s office technology news.
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LDI Connect’s SVP of cloud strategy explains why interoperability and workflow are so important for office technology dealerships.
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Acquisition of fellow NY company brings voice, data, fiber, design-build expertise into LDI Connect’s Pro AV, IT and Security Practices.
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Business Management/Finance
Visual Edge IT Appoints Chief Growth Officer and Chief Revenue Officer
by Mark VrunoKey appointments made to support next phase of growth, Visual Edge IT says, as the company seeks to more closely align strategy, marketing, and solution development around the technology requirements of key vertical markets.
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Business Management/Finance
Frontline Managed Services Acquires KL Software Technologies
by Mark VrunoIntelligent applications business for law firms is launched by St. Louis-based Frontline Managed Services.
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Business Management/Finance
ConnectWise Promotes Mari-Frances Bentvelzen to President, Revenue & Commercial Operations
by Mark VrunoExpanded role brings global sales, partner success, professional services, and support under one leader accountable for the full partner lifecycle, ConnectWise explains.
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Winners to be revealed at The Cannata Report’s 41st Annual Awards & Charities Gala on November 19, 2026.
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Growth & Profitability
Konica Minolta Canada Earns Leader Designation in Quocirca Print Security Landscape 2026
by Mark VrunoLatest assessment highlights Konica Minolta’s ongoing commitment to helping organizations strengthen their security posture.
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The managed connectivity provider helps organizations simplify and manage complex technology environments, says The Consortium.

