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Managed IT Services

Managed IT support and network management services provide businesses with cloud-based and on-premise oversight of processes, information, and technologies in a distinct system designed to implement a business’s technical capabilities. It also includes remote monitoring and management, cloud computing, infrastructure as a service, software as a service, and ECM systems.

  • Growth & Profitability

    Xerox Opens 2026 Global Partner Summit with Record Attendance and Expanded Partner Opportunities

    by Mark Vruno October 14, 2026

    Xerox Holdings Corp. welcomes more than 500 channel partners representing more than 70 countries to its 2026 Global Partner Summit this week in Nashville, TN.

    Read more
  • Video

    GreatAmerica Offers 7 Strategies for Smarter Office Technology Dealer Operations: VIDEO

    by Mark Vruno October 14, 2026

    In this “roundtable” video discussion, three GreatAmerica Financial executive leaders share practical advice to help office technology dealers—from when to invest through execution.

    Read more
  • Office/Workplace Technology

    Marco Technologies Identifies Invisible Manufacturing Risks

    by Mark Vruno October 13, 2026

    Marco tracks the latest trends in IT, cybersecurity, printing, and everything else tech – in just a few minutes a month.

    Read more
  • Office/Workplace Technology

    Visual Edge IT Promotes Laurel Burton to Chief Marketing Officer

    by Mark Vruno October 12, 2026

    Burton, who joined Visual Edge IT in September 2025 as vice president of marketing, will continue serving on the Executive Leadership Team and report directly to CEO James Hwang.

    Read more
  • Breaking News, Business & Finance

    Office Technology News, October 5 – 9, 2026

    by Mark Vruno October 12, 2026

    Our rapid recap of the previous week’s office technology news.

    Read more
  • Video

    Fridays with Frank – How LDI Connect Brings Tech Together

    by Mark Vruno October 9, 2026

    LDI Connect’s SVP of cloud strategy explains why interoperability and workflow are so important for office technology dealerships.

    Read more
  • Business Management/Finance

    LDI Connect Acquires Evolve Communications

    by Mark Vruno October 8, 2026

    Acquisition of fellow NY company brings voice, data, fiber, design-build expertise into LDI Connect’s Pro AV, IT and Security Practices.

    Read more
  • Business Management/Finance

    Visual Edge IT Appoints Chief Growth Officer and Chief Revenue Officer

    by Mark Vruno October 6, 2026

    Key appointments made to support next phase of growth, Visual Edge IT says, as the company seeks to more closely align strategy, marketing, and solution development around the technology requirements of key vertical markets.

    Read more
  • Business Management/Finance

    Frontline Managed Services Acquires KL Software Technologies

    by Mark Vruno October 6, 2026

    Intelligent applications business for law firms is launched by St. Louis-based Frontline Managed Services.

    Read more
  • Business Management/Finance

    ConnectWise Promotes Mari-Frances Bentvelzen to President, Revenue & Commercial Operations

    by Mark Vruno October 1, 2026

    Expanded role brings global sales, partner success, professional services, and support under one leader accountable for the full partner lifecycle, ConnectWise explains.

    Read more
  • CR Exclusives

    The Cannata Report: 2026 FRANK AWARD NOMINEES

    by Cathy O'Brien October 1, 2026

    Winners to be revealed at The Cannata Report’s 41st Annual Awards & Charities Gala on November 19, 2026.

    Read more
  • Growth & Profitability

    Konica Minolta Canada Earns Leader Designation in Quocirca Print Security Landscape 2026

    by Mark Vruno September 29, 2026

    Latest assessment highlights Konica Minolta’s ongoing commitment to helping organizations strengthen their security posture.

    Read more
  • Business Management/Finance

    SmartChoice Communications Joins The Consortium

    by Mark Vruno September 29, 2026

    The managed connectivity provider helps organizations simplify and manage complex technology environments, says The Consortium.

    Read more
  • Uncategorized

    Jim Haney Launches Marketing Tech/AI Advisory Practice in Dealer Channel

    by Mark Vruno September 21, 2026

    Haney Strategy functions as a chief marketing technology officer and AI advisor for office technology dealerships, explains owner and channel veteran Jim Haney.

    Read more
  • Office Technology Acquisitions & MergersOffice/Workplace Technology

    Gordon Flesch Company Renews Office Tech Partnership with the Milwaukee Bucks

    by Mark Vruno September 21, 2026

    Wisconsin-based dealer Gordon Flesch Company remains the official office equipment provider to the National Basketball Association’s franchise in Milwaukee. 

    Read more
  • Video

    Fridays with Frank – DEX Returns with More Insight

    by Mark Vruno September 18, 2026

    How does DEX Imaging lure and retain young people in the workforce? And, what’s its strategy for reselling IT services?

    Read more
  • Business Management/Finance

    Eakes Office Solutions Acquires Information Technology Division of Kidwell

    by Mark Vruno September 2, 2026

    Kidwell’s IT division needed a partner who could give it the focus it deserves, says Nebraska-based dealership Eakes.

    Read more
  • Uncategorized

    TD SYNNEX Strengthens PartnerFirst to Deliver More Data-Driven Partner Experiences

    by Mark Vruno August 26, 2026

    Enhanced digital experience gives TD SYNNEX partners greater visibility, automation and insights to accelerate growth.

    Read more
  • Business Management/Finance

    ConnectWise Appoints Cybersecurity and Enterprise Tech Leader Craig Rones as Chief Marketing Officer

    by Mark Vruno August 25, 2026

    Former LevelBlue and Trustwave CMO brings a disciplined, partner-focused perspective to help global MSPs grow revenue and achieve higher-margin, autonomous operations, ConnectWise says.

    Read more
  • Office/Workplace Technology

    Pulse Technology Names Grant Kuligowski as Sales Development Rep in Schaumburg, Illinois Office

    by Mark Vruno August 21, 2026

    New hire to focus on selling audio-visual services for suburban Chicago dealership Pulse Technology.

    Read more
  • Business Management/Finance

    Konica Minolta Appoints Steven Powers as President, U.S. Direct Sales & Service

    by Mark Vruno August 19, 2026

    Appointment of former HP label/packaging sales exec signals OEM’s strategic intent to usher in the next era of its direct business; Mark Simons has transitioned to the role of advisor to the CEO, Konica Minolta says.

    Read more
  • Video

    Fridays with Frank – An Office Technology Chat with New BTA President Mike Boyle

    by Mark Vruno August 14, 2026

    Frank G. Cannata welcomes Mike Boyle, the new president of the Business Technology Association (BTA), and they discuss meeting today’s office technology challenges.

    Read more
  • Business Management/Finance

    Kelly Office Solutions Books Six-Figure, First-Year New Business with ZoomInfo

    by Mark Vruno August 12, 2026

    The 79-year-old, North Carolina-based office technology dealer added intent-driven targeting to its door-to-door roots and, in its first year with ZoomInfo, closed six figures in new business and built a pipeline worth more than $500,000.

    Read more
  • Office/Workplace Technology

    BTA at 100!

    by Brent Hoskins August 12, 2026

    The BTA’s executive director invites office technology dealers to attend the association’s BIG 100th “BIRTHDAY” BASH coming to Kansas City, Missouri, on September 1!

    Read more
  • Office/Workplace Technology

    Comcast Business Brings Enhanced Private Wireless Networking to the Corporate Office

    by Mark Vruno August 10, 2026

    New Smartlink deployment combines carrier-grade cellular coverage and dedicated private wireless networking into a single managed platform, managing cost and complexity for commercial office environments, Comcast says.

    Read more
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The Cannata Report is the leading source of news and analysis for office technology, business technology, and document imaging industry leaders.

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