Ricoh USA, Inc. has unveiled RICOH Intelligent Voice Control for its IM Series of intelligent MFPs, RICOH Intelligent Voice Control leverages Amazon’s Alexa for Business service to enable the selection of multiple job settings. In addition, the solution is configurable with Ricoh’s screen readers that assist users with different physical abilities who may have trouble accessing or seeing the device screen, allowing them to give verbal commands.
RICOH Intelligent Voice Control further expands Ricoh’s portfolio of low-touch services to help customers address health and safety management needs.
“More than anything, when customers tell us what they want we listen and we build technology that addresses those needs. Today, customers are focusing on keeping their employees safe and healthy. This is another way to do so, helping them share business-critical information quickly and easily in ways that work for their environment, today and tomorrow,” said Steven Burger, vice president, Technology Innovation & New Business Development, Ricoh USA, Inc. “Voice control is a powerful tool for simplifying complexity. Users no longer have to flip through multiple screens of settings to get their information presented just right. Instead, they can walk up, say their preferences, and let the technology go to work – all with very low-touch interaction.”
RICOH Intelligent Voice Control can be used to execute simple voice commands, including changing document settings, such as quantity, color, simplex/duplex and more. The subscription service can be added to compatible IM Series MFPs equipped with an Amazon Echo associated to an active Alexa for Business account.
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