Our hearts are with the employees, customers, and communities impacted by the wildfires that have devastated the Greater Los Angeles area. A quick response to this disaster is critical, and Wells Fargo is supporting organizations providing on-the-ground support for shelter, supplies, and other needs. That’s why, with its $2 million donation, the Wells Fargo Foundation is donating initially to:
- The American Red Cross
- The California Community Foundation’s Wildfire Recovery Fund
- The Pasadena Community Foundation’s Eaton Canyon Fire Relief and Recovery Fund
- The Los Angeles Fire Department Foundation
- The LA Region Small Business and Worker Relief Funds
Wells Fargo is also providing ongoing support to the American Red Cross’ Annual Disaster Program and Team Rubicon’s Ready Reserve Fund.
Financial recovery coaching for Los Angeles residents and businesses
Wells Fargo has also partnered with the nonprofit Operation HOPE to bring free disaster recovery credit and money management coaching to some of the most impacted areas in Los Angeles.
Local residents and small business owners can work with financial coaches at several Wells Fargo branches to take hold of their finances as part of the Project Restore HOPE Los Angeles initiative. The five-year effort has a goal of helping those affected by the wildfires with immediate and long-term financial recovery by helping them with FEMA applications, SBA loans, insurance claims, working with creditors, building a recovery budget, and much more.
If you’re interested in seeking financial recovery services or assistance through the program, contact Operation HOPE Inside Disaster or visit one of these Wells Fargo branches:
- Wells Fargo — La Canada: 555 Foothill Blvd., La Canada, CA 91011
- Wells Fargo — Montrose: 2434 Honolulu Ave., Montrose, CA 91020
- Wells Fargo — Hastings Ranch: 3701 E. Foothill Blvd., Pasadena, CA 91107
- Wells Fargo — North Pasadena: 1830 E. Washington Blvd., Pasadena, CA 91104
- Wells Fargo — Pasadena Lake: 82 S. Lake Ave., Pasadena, CA 91101
“We recognize that financial recovery is just as crucial as physical rebuilding after a disaster,” said Alice Juarez, a Wells Fargo regional banch network executive. “The wildfires in Los Angeles have left many families facing uncertainty, and we are committed to supporting their path forward.”
Have you been affected by the recent wildfires?
For affected customers and clients
There may be assistance options for Wells Fargo customers and clients to help alleviate financial stress. Fee waivers, payment deferrals, and other kinds of support may be possible.
If you’re a customer whose property was damaged in the wildfires, you should first report it to your homeowner’s insurance company. After that, depending on your situation, you can reach Wells Fargo:
- Home Mortgage customers: 1-888-818-9147 for our Disaster Assistance team
- Home Equity customers: 1-866-355-1540
- Customers with insurance claim questions: 1-866-826-4902
- Commercial business customers: Reach your relationship manager or client service officer, or contact Global Treasury Management Service at 1-800-AT-WELLS (1-800-289-3557)
Customers can find branch and ATM accessibility information through this locator.
For affected employees
For Wells Fargo employees affected by the wildfires, the We Care Fund supports colleagues facing sudden, unforeseen financial hardship. Another resource is Wells Fargo’s Employee Assistance Program, which offers 24/7 free and confidential emotional counseling and access to other resources.
“Our priority is supporting employees and customers who have been affected by this tragic situation,” said Jason Rosenberg, Wells Fargo’s head of Public Affairs. “We will stand with the Los Angeles community for as long as it takes and keep looking for ways to contribute to the recovery from this disaster. We have a long, shared history with the city and hope our efforts can help bring some critical relief.”
