Y Soft Corporation has announced a Comfort Blanket program for Nuance customers in the U.S. affected by the announced sale of Nuance’s Document Imaging print management and document capture business to Kofax.
The announced sale of NDI represents the second time in seven years that the print management and document capture solutions have changed ownership. Additionally, the solutions from Kofax and Nuance have yet to be fully integrated causing customers more time and effort dealing with separate contracts and support services and distinct reports for print and scan usage. Because office print services are often critical functions for a business to running smoothly, customers need to feel secure that the support, service and future development of their print services will not be disrupted or discontinued.
Y Soft is offering a free comfort blanket alongside significant product and support discounts to qualified Nuance customers who contact a local Y Soft representative to learn about YSoft SafeQ.
YSoft SafeQ, is an integrated enterprise workflow solution platform that has offered, for over 18 years, print management and document capture workflows for 2D and 3D printers to over 16,000 enterprise customers globally. Y Soft provides a complete line up of integrated hardware, software products and services, offering customers a single point of contact for all their support needs and requests.
“Businesses that want an integrated print management and document capture solution designed from the ground up to be scalable, secure and flexible can turn to Y Soft. We can offer Nuance customers peace of mind in the form of a secure future with YSoft SafeQ and a comfort blanket in their time of need,” said Ondřej Krajíček, chief technology strategist and managing director.
The YSoft SafeQ platform fully integrates print management and document capture. The YSoft SafeQ solution is modular allowing customers to protect their investment and build upon modules already in place. The platform’s building block architecture is scalable, flexible and can grow and evolve as a customer experiences growth in the number of users, additional locations or required extensions and integrations. Flexibility is also built into the company’s business model as demonstrated by a subscription option, which complements the traditional purchase model, and provides customers with a “pay as you go” option.
Y Soft’s unique Global Operational Excellence Framework ensures customers receive the ROI they expect with deployments done on time and on budget and the company’s proven history of innovation and servicing 34% of the global Fortune 500 delivers on that promise. Nuance customers can be confident with Y Soft as a global, stable and reliable company offering integrated solutions that manage critical print services and workflows.
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