Konica Minolta Business Solutions U.S.A., Inc. has announced it has received a Buyers Lab (BLI) PaceSetter award 2020-2021 in Ease of Use: Enterprise Devices from Keypoint Intelligence. Keypoint Intelligence based its selection on testing and research, determining which OEM has incorporated the highest degree of end-to-end ease of use in the design of their enterprise devices.
To determine the market leader, Keypoint Intelligence carried out a study on functionality in everyday usage situations in enterprise work scenarios. With the award, Keypoint Intelligence recognizes the importance of this factor in Konica Minolta’s product design and development. After conducting comprehensive research on what customers do with their devices and which functions are most needed, Konica Minolta created a unique, large control panel that is fully tiltable. The screen provides easy access to all basic settings and touch navigation for a pleasant and effective user experience.
Keypoint Intelligence states: “Konica Minolta is very strong when it comes to typical print, scan and copy functions, what really separates these next-generation products form the competition are the apps onboard tools, and innovations.” Konica Minolta’s MarketPlace comes preinstalled on all new devices. It allows its customers to access cloud offerings such as Box, Dropbox, Google Drive, Google Mail, Microsoft OneDrive, OneDrive for Business and Microsoft Sharepoint. All of these applications are easily downloaded and directly used on the panel. Apps like Scan to Gmail, Sharepoint or OneDrive complement these options.
Also, directly on the device, the How2 app allows users to access online instructions directly from the MFP. One of the most striking functionalities, however, is Konica Minolta’s Follow-You-Persona feature, which enables customization of the MFP panel with all tools and apps a specific user most frequently needs. This way, users can work even more efficiently from any device, anywhere.
“We are particularly honored to receive this award, as it recognizes the diligent measures we take to understand customers and users’ needs in order to develop and deliver new solutions that serve individual preferences and working behaviors,” said Dino Pagliarello, senior vice president, Product Planning and Management, Konica Minolta. “As we progress further into the advancement of the Intelligent Connected Workplace, we will continue to focus on design technologies that are intuitive and adapt to our users.”
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