Konica Minolta announced it has received two Buyers Lab (BLI) 2021-2022 Pacesetter Awards from Keypoint Intelligence. Based on research conducted in the North American market, Konica Minolta has been recognized for being well-equipped to serve the K-12 and higher education and financial services markets with document imaging products and broader IT services. Earlier this year, Konica Minolta was also awarded BLI Pacesetter awards for its legal and healthcare services, representing the first time the company has been recognized for all four verticals within the same time period.
Both the education and financial services sectors have been transformed by the COVID-19 pandemic. The financial services industry, which has not traditionally maintained a remote workforce, was faced with a sudden and sustained need for cloud-based solutions that enable ‘anywhere working.’ Nationwide, schools were completely unprepared to conduct classes remotely, and scrambled to procure equipment, tools and services to continue learning online.
“Konica Minolta’s robust vertical strategy has always been focused on providing innovative and cost-effective solutions and services so our clients can concentrate on their core competencies,” said Chris Bilello, vice president, Business Solutions Development, Konica Minolta. “All our industry segments have faced unique challenges on their digital transformation journeys, and by pairing our IT services and technologies, we strive to help support their growth and profitability. It’s extremely rewarding to have our hard work and expertise recognized by Keypoint Intelligence, and we thank them for this honor.”
For the financial services and education studies, Keypoint Intelligence invited all leading document imaging OEMs to complete a questionnaire detailing their offerings within the relevant space, including print hardware, software solutions, professional and IT services, and security solutions. Participating OEMs were also asked to make key personnel available for in-depth interviews with the Keypoint Intelligence analyst team to give a more complete picture of their strategies to address the needs of education and finance customers respectively. After gathering this data, analysts used a proprietary rating scale to determine the BLI PaceSetter Award winners.
According to Keypoint Intelligence, Konica Minolta has a unique mix of IT capabilities and in-house technology that make it an attractive partner to educational institutions. Whether it’s computing devices (with accidental damage protection warranties), Promethean interactive displays, or cybersecurity products and services, Konica Minolta demonstrated its personnel have the relationships and resources to quickly procure these solutions. Konica Minolta has also developed, acquired and handpicked various technologies of particular relevance to the education space, including the School Gate Guardian visitor management system, MOBOTIX video surveillance technology, and tracking cameras that follow teachers around the classroom to help with remote and hybrid teaching.
Konica Minolta and its IT services division, All Covered, earned points for their strong portfolios of document imaging technologies and broader IT capabilities. In addition to proven print hardware for all work situations, the company can capably deliver PC workstations, remote desktop technology, security and compliance assessments and services, document scanning outsourcing, and a range of electronic content management and digital signature software for banking, insurance, and other financial services customers. Konica Minolta also stood out with its innovative return-to-office technologies, including MOBOTIX thermal screening stations, and sector-specific educational collateral for sales reps, dealers, and customers.
“The extension of the office and school to home environments has underscored the value of an IT partner such as Konica Minolta that offers the full breadth of required devices, software, and expertise to get work done efficiently, securely and flexibly,” said Jamie Bsales, Keypoint Intelligence’s director of Smart Workplace & Security Analysis. “It’s not only about securing computers and an Internet connection, but also the full range of technology and solutions to facilitate their work. A proven partner with this kind of portfolio is key.”
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