IT Business Solutions, a Xerox agency based in Rockwood, Pennsylvania, has joined the CDS family following an acquisition. This partnership strengthens our presence across South and Central Pennsylvania and deepens our ability to support our customers with both local responsiveness and national strength.
A Shared Commitment to Service
For years, IT Business Solutions has earned the trust of regional businesses through hands-on support, reliable document technology, and a service-first mindset. That customer-centric approach is exactly what makes them a natural fit for the CDS mission. “IT Business Solutions is a great addition to the CDS family,” says John Hand, CEO of CDS. “Bob [Hay] and his team have built a reputation for being deeply invested in their community and consistently putting customers first. We’re proud to have them on board.”
More Coverage, Same Personalized Support for CDS Customers
With this acquisition, CDS isn’t only expanding its footprint—the dealership says it is reinforcing its promise to offer personalized, attentive support backed by the strength of a larger team. Current IT Business Solutions customers will continue receiving the same high-touch service with a broader range of products and industry-leading technology options, expanded technician availability, faster response times, and integrated support and smarter workflow solutions for the office.
“Joining CDS allows us to scale up without losing the personal touch we’re known for,” says Bob Hay, president of IT Business Solutions. “Our customers now get the best of both worlds: the care of a local team, backed by the power and resources of a much larger organization.”
What This Means for Customers
This partnership is about adding value where it matters most—to customers. Whether you’re running a small business or managing operations across multiple locations, CDS continues to deliver:
- More choices when it comes to printers, copiers, and software
- Flexible leasing plans that adapt to your budget and goals
- Managed Print Services (MPS) tailored to your business workflows
- Greater peace of mind, knowing service and supplies are always within reach
From Rockwood to Philadelphia, Baton Rouge to New York City—the company’s goal remains the same: to help to reduce downtime, cut waste, and stay focused on what customers do best.
What’s Ahead
With nearly 200 team members and a growing network of offices, CDS is building smarter ways to work—one customer at a time. Whether it’s upgrading outdated equipment, reducing printing costs, or digitizing document workflows, the dealer is here to help modernize workplaces without the headaches. With IT Business Solutions on board, they’re even better equipped to support customers today and grow with them tomorrow.
