ConnectWise announced a series of new product developments and programs for IT solutions providers.
Headlining the announcements at the company’s IT Nation Connect conference is Asio, a modern and unified platform that provides scalability, automation, and value-added reporting and insights. And ConnectWise’s modern engineering approach to the platform makes it possible to deliver innovation to keep partners current. Asio also includes a single user interface, providing partners a better user experience and allowing them to manage end user access and run all aspects of their business, both technical and administrative, from a single pane of glass.
In addition, Asio will allow ConnectWise to remove duplicate engineering work that exists and streamline the development cycle for all its products. With the ability to apply shared services across all products, duplicate work can be removed from the development flow.
“These are challenging times for our industry,” said Jason Magee, CEO, ConnectWise. “IT solution providers are working through digital transformation, dealing with technology shifts at hyperscale speed and preparing for impending market consolidation, all while battling cyber criminals who threaten them and their customers. We know this, and we’ve been hard at work re-imagining how we can help IT solution providers meet these challenges head on and thrive. Everything we’re showcasing today – the new Asio platform, ConnectWise RMM, our new business transformation programs, and more –are part of our commitment to deliver more innovation faster, invest in partner growth, and deliver a seamless partner experience.”
ConnectWise RMM is a new solution, intended as the next generation of Automate, built upon the Asio platform that combines the best of both worlds: out-of-the-box automation coupled with the robust automation IT solution providers need to deliver customized services to their customers. ConnectWise RMM aggregates both software and human elements, covers the spectrum of do-it-yourself (DIY) and do-it-for-you (DFY) delivery options, and integrates an automation engine.
ConnectWise also unveiled its plans to expand and connect its cybersecurity offerings, including expanded products, SOC investments, and more.
Modes Theory, also announced, is a new methodology to help partners identify and operationalize their businesses in alignment with this unique business objectives. Developed in partnership with partners, and tested by more than 300 partners to date, Modes and its associated resources are now available to the entire ConnectWise partner community. By identifying their “mode”—Startup Mode, Balance Builder Mode, Value Builder Mode and Empire Builder Mode—partners can refine their business approach based on desired outcomes.
Also announced was an update to ConnectWise Invent, the company’s official program for integration vendors in the TSP ecosystem that provides development support, readiness, certifications and go-to-market support, for partners in the Invent program.
ConnectWise also announced that in the New Year, it will expand the IT Nation community to also include an online community dedicated to helping IT Nation Cohorts and TSPs engage with peers and product managers about ConnectWise products and services.
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