OEMs Sharp and Ricoh win three awards each at The Cannata Report’s 40th Anniversary Awards & Charities Gala for the dealer channel and office technology industry.
ConnectWise
ConnectWise is the world’s leading software company dedicated to the success of IT solution providers (TSPs) through unmatched software, services, community, and marketplace of integrations. ConnectWise offers an innovative, integrated, and security-centric platform—Asio™—which provides unmatched flexibility that fuels profitable, long-term growth for partners. ConnectWise enables TSPs to drive business efficiency with automation, IT documentation, and data management capabilities and increase revenue with remote monitoring, cybersecurity, and backup and disaster recovery technologies.
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Office/Workplace Technology
Strategy Overview Named Champion of PitchIT Competition at IT Nation Connect 2025
by Mark Vrunoby Mark VrunoFinalists presented their innovations on stage at IT Nation Connect 2025; Strategy Overview takes home $70,000 grand prize.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, November 3 – 7, 2025
by Mark Vrunoby Mark VrunoOur rapid recap of the previous week’s office technology news.
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Managed IT and Security
ConnectWise Asio Now Features Extensive Remote Monitoring and Management Third-Party Patching
by Mark Vrunoby Mark VrunoIn addition to expanded 3rd party RMM patching, the Asio platform now also includes robotic process automation breakthroughs and modernized professional service automations, ConnectWise announces.
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Managed IT and Security
ConnectWise Unifies Cybersecurity and BCDR in One Platform
by Mark Vrunoby Mark VrunoBy uniting Security Event and Incident Management (SEIM), AI-driven Managed Detection and Response (MDR), and Business Continuity Disaster Recovery (BCDR), ConnectWise cuts complexity, accelerates response, and delivers always-on resilience; aims to cut threat response and recovery by up to 50%.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, October 13 – 17, 2025
by Mark Vrunoby Mark VrunoOur rapid recap of the previous week’s office technology news.
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New consulting/advisory firm focused on managed service providers (MSPs), headed by former ConnectWise Senior Director of Partner Programs Ray Vrabel, joins The Consortium.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, October 6 – 10, 2025
by Mark Vrunoby Mark VrunoOur rapid recap of the previous week’s office technology news.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, September 29 – October 3, 2025
by Mark Vrunoby Mark VrunoOur rapid recap of the previous week’s office technology news.
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Inspiring keynotes, unforgettable entertainment, and hands-on learning await at ConnectWise’s IT Nation Connect 2025 in early November.
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A leading managed services and consulting firm based in Atlanta has joined The Consortium think tank of imaging industry leaders focused on helping the channel grow and thrive.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, June 23-27, 2025
by Mark Vrunoby Mark VrunoWelcome to Monday with Mark, our rapid recap of the previous week’s office technology news.
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2025 Business Technology Association National Conference: Foothills, Football, and Dusty Boots
by Mark Vrunoby Mark VrunoFrom an NFL Hall of Famer-turned-dancer, Xerox’s COO, and a real, live New Mexico rodeo, the Business Technology Association (BTA) national conference had it all in 2025!
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Issue Announcements
7 Top Young Influencers Leading the Dealer-Partner Channel in 2025
by CJ Cannataby CJ CannataWho are the channel’s Young Influencers of 2025? Meet the “lucky” seven . . . .
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In an exclusive panel, five channel executives—all of them are past Young Influencers—discuss office technology industry trends, including AI, DX, and social media.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, June 2-6, 2025
by Mark Vrunoby Mark VrunoWelcome to Monday with Mark, our rapid recap of the previous week’s office technology news.
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Breaking News, Business & Finance
ConnectWise Launches PSA Powered by Asio and ConnectWise Pro
by Mark Vrunoby Mark VrunoAt IT Nation Secure 2025 this week, software developer launches a modern, Asio-native evolution of its market-leading professional services automation (PSA) solution as well as ConnectWise Pro, a simplified, unified platform packaging offering that reimagines how MSPs license and consume core services.
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Breaking News, Business & Finance
ConnectWise Launches Next Evolution of SIEM to Help MSPs Streamline Security Operations, Reduce Costs, and Accelerate Threat Response
by Mark Vrunoby Mark VrunoThe latest managed Security Information and Event Management (SIEM) solution from ConnectWise delivers enterprise-grade security operations in one unified platform, purpose-built for managed service providers (MSPs).
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Breaking News, Business & Finance
ConnectWise Launches Integrated Cybersecurity and Endpoint Management Solution for MSPs
by Mark Vrunoby Mark VrunoNew offering available through Pax8 simplifies delivery of Microsoft and ConnectWise services, empowering MSP partners to scale faster, reduce complexity, and deliver value to SMB clients.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, May 12-16, 2025
by Mark Vrunoby Mark VrunoWelcome to Monday with Mark, our rapid recap of the previous week’s office technology news.
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Breaking News, Business & Finance
IT Nation Announces PitchIT Class of 2025 Contestants
by Mark Vrunoby Mark VrunoThree start-up contestants from this group will present their innovative solutions on stage at IT Nation Connect 2025; winners receive $100K in prize money.
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When dealers provide cybersecurity services through MSP partnerships, mutual expectations need to be managed.
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Security
Common Mistakes Dealers Make When Entering the Cybersecurity Biz
by Mark Vrunoby Mark VrunoSome of the largest pitfalls include how to sell, to whom, and how to define sales ‘wins.’ These challenges are tips of the deep, cybersecurity iceberg.
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With ransomware attacks on the rise, even smaller dealerships are at risk from hackers.
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Sales & Marketing
From Imaging to IT: New Sales Training Preps Reps for the Future
by Scott Cullenby Scott CullenWith ConnectWise-funded sales training, Kingston Training Group is helping dealerships transition their selling approach, ensuring reps are prepared to capture IT opportunities.

