Toshiba

Toshiba America Business Solutions (TABS) held their dealer conference in Las Vegas, September 4-7 at the Bellagio Hotel. The event was attended by more than 1,700 people, including…

If we had to identify the one thing we appreciate most about the dealers who respond to our survey, it’s their honesty. That’s especially true when we ask them to…

The three biggest dealer concerns, as ranked by all of our Survey respondents, continue to be competing with manufacturer’s direct branches, declining…

One of the more intriguing findings from our Survey is dealer concerns. Each year we ask dealers to identify their greatest concerns from a list of 10 options, as…

Each year we ask dealers to rate their primary A3 MFP suppliers as “Excellent,” “Very Good,” “Good,” “Fair,” or “Poor.” Occasionally, there are dealers that prefer not…

Remember the days of the old NOMDA show before NOMDA became BTA and before the OEMs began having their own individual dealer meetings? This…

In addition to asking dealers to rate their A3 manufacturers, we asked them to rate their primary A4 manufacturers. With companies such as HP, Lexmark,…

As we did last year for the first time, we continue to gauge dealer optimism and pessimism in three areas””A3, A4, and production print. Not every dealer offered…

The Cannata Report will close out a year marked by substantial travel with a visit to Toshiba’s U.S. headquarters in Irvine, CA, to meet with the manufacturer’s…

The performance of Toshiba TEC (Toshiba’s copier operating company) remains strong. In fiscal year 2017, operating profit, ordinary profit, and…

If there’s one thing you can count on at The Cannata Report is that every year””at least the last 33″”we conduct our annual Survey of independent dealers. It’s a…

This year’s survey garnered the greatest number of responses in the history of the survey””338 with 330 of those representing the Big Six manufacturers…

We started separating the A3 and A4 MFP lines with our 2014 Survey and continue to do so today. Prior to 2014, the number of lines per dealer was influenced by…

The days of the dealer dedicated to a single A3 manufacturer may be waning, but as we’ve seen during the past three years of the Survey, that figure has…

When analyzing our Survey results, we do not base our findings on profitability and choose to examine revenue. This year, the total dealer revenue of our entire…

Up until our 32nd Annual Dealer Survey in 2017, we tracked the numbers for the $5 Million-Plus Club, dealers with revenues of $5 million or greater. During the…

Since we began tracking dealers’ engagement in MPS, it’s been fascinating to watch the evolution of this offering. As much as MPS has become seemingly…

Providing managed IT or managed network services continues to be the most golden of opportunities for the dealer channel. (We’ll refrain from using “managed…

If service is core to a dealership’s business, then there is great value in examining the makeup of a dealership’s technical operations with an emphasis on…

Since we began conducting this Survey, there hasn’t been a single year where acquisitions were not shaping the dealer landscape in one way or another. The days…

Even before we started asking dealers to identify their greatest opportunities for growth, the dealer channel has been constantly on the lookout for the next…

There may not have been many blockbuster news stories in September, but that doesn’t mean it was a light news month. We’ve culled our September archives to narrow down what we consider the top 10 stories…

Toshiba America Business Solutions has recognized seven of its elite-performing U.S. independent resellers with Brookfield, Wis. reseller, James Imaging Systems topping the…