Above: Todd Croteau
Konica Minolta Business Solutions U.S.A. has again been named as one of the world’s premier managed service providers (MSP) in the 2022 Channel Futures MSP 501 rankings. This year’s list once again attracted a record number of applicants, making it one of the most competitive in the survey’s history and pointing to the value of being positioned as an MSP.
For the past 17 years, Channel Futures’ editorial and research teams have analyzed and selected MSPs from around the globe that submitted confidential data with their application to be included on this prestigious and definitive listing. The Channel Futures MSP 501 survey examines organizational performance based on annual sales, recurring revenue, profit margins, revenue mix, growth opportunities, innovation, technology solutions supported, and company and customer demographics.
“We are delighted to have once again earned a place on this prestigious list,” said Todd Croteau, president, Global Information Technology Services, Konica Minolta. “As a leading MSP in North America, we continue to help our clients move forward with their digital transformations through our combination of IT services and solutions, despite the challenges of the last few years. I’m very proud of this commitment to our customers and pleased to see our work recognized.”
MSPs that qualify for the list must pass a rigorous review conducted by the research team and editors of Channel Futures. It ranks applicants using a unique methodology that weighs financial performance according to long-term health and viability, commitment to recurring revenue and operational efficiency. The list is used by leading vendors and distributors to better understand this channel. Highlights from this year’s list include:
- Winners that were minority-owned, women-owned, millennial-owned, etc. comprised 22% of the list
- MSP 501 aggregate revenue totaled $21B
- Total employment among these MSPs was 77,343, with a median of 32 employees per company – up 14%
- The average revenue per MSP 501 was $42M, with 17% year-over-year growth
- Total recurring revenue was $11.6B; the median was $3.5M
- For the average MSP that made the list, recurring revenue grew 20%
- This year’s list included 364 repeat winners from 2021
Since its inception, the MSP 501 has evolved from a competitive ranking into a vibrant group of innovators focused on high levels of customer satisfaction at small, medium and large organizations in public and private sectors. Today, many of their services and technology offerings focus on growing customer needs in the areas of cloud, security, collaboration and support of hybrid work forces.
“The 2022 Channel Futures MSP 501 winners are the highest-performing and most innovative IT providers in the industry today,” said Allison Francis, Senior News Editor, Channel Futures. “The 501 has truly evolved with the MSP market, as showcased by this year’s crop of winners. This is also the fifth consecutive year of application pool growth, making this year’s list one of the best on record.”
“We extend our heartfelt congratulations to the 2022 winners, and gratitude to the thousands of MSPs that have contributed to the continuing growth and success of the managed services sector,” said Kelly Danziger, General Manager, Informa Tech Channels. “These providers are most certainly driving a new wave of innovation in the industry and are demonstrating a commitment to moving the MSP and entire channel forward.”