As the independent dealer channel continues to recover after a challenging 2020 because of the COVID-19 pandemic, we are proud to present our 36th Annual Dealer Survey. We’ve been dropping hints for months in Fridays with Frank and Frank’s Frankly Speaking column about our findings and how this Survey will illustrate the impact of the pandemic and serve as a baseline for tracking the channel’s recovery in subsequent Surveys. It’s finally here and I encourage you to take the time to see for yourself.
I want to congratulate our Editor-in-Chief Scott Cullen and his team for all the hard work they put into tabulating the input, analyzing the results, and creating the charts and graphs that visually show how the channel was impacted by COVID-19 in 2020. Part 2 of our Survey will appear in the November issue.
The October issue has plenty of other compelling content including:
Scott’s article on the trends shaping print management and MPS
Frank G. Cannata’s Frankly Speaking column on the successes and failures of private equity acquisitions
Contributing Editor Noel Ward’s article on how to keep your IT team content
Contributing writer Kate Gragg’s look at the future of the hybrid workforce inside and outside of the channel
Our CR-CONNECT Dealer Tour visit to Southwest Copy Systems in Albuquerque, New Mexico
In addition to those features, be sure and read our monthly Japanese Headlines and European Headlines columns as well as our bi-monthly Economic Matters column.
Please reach out to me at firstname.lastname@example.org with any questions, issues, or comments. We welcome your feedback as we strive to provide you with the very best reporting and analysis of the industry.
Charles J. Cannata (CJ)
President & CEO