Office Technology

Business tech partner Usherwood Office Technology (HQ in Syracuse, NY) adds another Central Mass. office to expand its reach in New England. The regional dealer now counts 19 locations across the Northeast.

Starting up in Southern California in August 2025, Eshallgo USA, Inc. will support Chinese parent company’s long-term, global growth strategy for the sale and leasing of office furniture, IT products, water dispensers, printing papers, and other products as well as after-sale maintenance and repair.

Welcome to Monday with Mark, our rapid recap of the previous week’s office technology news.

Merged dealer entity creates a new powerhouse for office solutions in Northwest Florida and South Alabama, says Harris Business Machines.

Bob Goldberg, former BTA General Counsel (retired), and Frank G. Cannata continue their discussion about the pros and cons (mostly pros) of the new dealer agreement from original equipment manufacturer Konica Minolta.

35-year imaging industry veteran joins Nexera team, which strives to connect dealers and data.

Now focused on monitoring and measuring marketing and sales campaigns, Customer Vision was Lanier’s company culture until its merger with IKON and parent, Ricoh Corp., in the late 2000s, according to Dominic Pontrelli, president of Pontrelli Marketing.

OEM Ricoh is accelerating global growth in the Workplace Experience area by expanding IT services and AV solutions capabilities in the Latin America region.

On the road to managing IT and cybersecurity, technological threats can point the way to more recurring revenue for dealerships.

MPS Monitor/Nexera’s Sarah Henderson walks us down her career path and discusses her work-life experiences in the channel.

A combination of security controls, policies, procedures, and training is necessary for staunch cybersecurity.

When dealers provide cybersecurity services through MSP partnerships, mutual expectations need to be managed.

With ransomware attacks on the rise, even smaller dealerships are at risk from hackers.

With deep roots, a clear vision, and a culture-first approach to growth, Jocelyn Gorman takes the president’s role at Document Solutions Inc. (DSI) in Albuquerque, New Mexico.

Welcome to Monday with Mark, our rapid recap of the previous week’s office technology news.

He’s back! RIT Professor Emeritus and Museum of Printing Founder Frank Romano and Frank G. Cannata discuss non-traditional markets, including textile printing. The challenge for office technology dealers is finding these new markets, notes Romano, which is not easy.

Fourteen-month project culminates in new Kyocera DC in Elizabethtown, PA (Lancaster County), which positions the company for continued growth, says OEM’s executive leadership.

Doing Better Business has purchased McCleary Business Machines, the leading provider of Ricoh office equipment solutions and services in Clarion County, Pennsylvania.

Strategic move strengthens CDS’s footprint across Pennsylvania, expanding its service capabilities and customer reach throughout the region with purchase of Xerox agent IT Business Solutions.

Advanced security solution developed by Konica Minolta named in “The Govies” government security awards.

Featuring renowned speaker and best-selling author Heather McGowan, free Canon webinar theme is the future of work. Online event takes place this Wednesday, May 7, at 1:00 p.m. Eastern time.

Stagflation is an economic condition characterized by slowing economic growth, high unemployment, and rising prices (inflation) simultaneously. Favorable price and wage inflation data released in April provide some reassurance that price increases related to tariffs can be contained.

Welcome to “Monday with Mark,” our rapid recap of the previous week’s office technology news.

In 2025, DOCUmation marks a major milestone of 35 years of helping Texas businesses grow, adapt, and succeed.

Bob Goldberg joins Frank Cannata to continue the discussion around the new dealer agreement from OEM Konica Minolta.