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Issue 385:

Annual Dealer Survey Part 2: dealer’s concerns, including competing with manufacturer’s direct branches, hiring and retention, and diversifying business offerings, plus ratings of A3 and A4 OEMs, leasing, document management, and print management providers. Plus, Canon’s Sam Yoshida returns to the US, Advance Business Systems, Centric Business Systems, and more.

  • Op-Ed & Commentary

    Hard Copy | from the Editor’s Desk: Doubling Down on Data

    by Scott Cullen November 2, 2018
    by Scott Cullen November 2, 2018

    That sound you hear is a collective sigh of relief from the team at The Cannata Report now that we’ve completed Part II of our 33rd Annual Dealer Survey…

    Read more
  • CR Events

    Click: November 2018

    by CJ Cannata November 2, 2018
    by CJ Cannata November 2, 2018

    Atlantic celebrates the grand openning of its new greater Philadelphia area Technology Center, Square 9 hosts a high-engergy music-infused Encompass 2018…

    Read more
  • Breaking News, Business & Finance

    Japanese Headlines: Commercial and Industrial Print Revolution

    by Tetsuo Kubo November 2, 2018
    by Tetsuo Kubo November 2, 2018

    IGAS (International Graphic Arts Show) 2018 was held in Japan July 26″“31 at Tokyo Big Sight, officially known as the Tokyo International Exhibition Center. On display…

    Read more
  • Op-Ed & Commentary

    European Headlines: Security Sensitivity

    by Petra Diener November 2, 2018
    by Petra Diener November 2, 2018

    Earlier this year Europe was hit by a massive panic wave. General Data Protection Regulation (GDPR) was going live and was about to be enforced. Predictably,…

    Read more
  • General Profiles

    Play IT Again, Sam

    by Frank G. Cannata November 2, 2018
    by Frank G. Cannata November 2, 2018

    Two months ago, Sam Yoshida returned to Canon USA as executive vice president and general manager of Canon’s Business Imaging Solutions Group (BISG). He is…

    Read more
  • Annual Dealer Survey

    2018 Dealer Survey: Optimism Exceeds Trepidation

    by Scott Cullen November 2, 2018
    by Scott Cullen November 2, 2018

    If we had to identify the one thing we appreciate most about the dealers who respond to our survey, it’s their honesty. That’s especially true when we ask them to…

    Read more
  • Annual Dealer Survey

    2018 Dealer Survey: Executive Summary (part Ii of Ii)

    by Scott Cullen November 2, 2018
    by Scott Cullen November 2, 2018

    The three biggest dealer concerns, as ranked by all of our Survey respondents, continue to be competing with manufacturer’s direct branches, declining…

    Read more
  • Annual Dealer Survey

    2018 Dealer Survey: Areas of Greatest Concern

    by Scott Cullen November 2, 2018
    by Scott Cullen November 2, 2018

    One of the more intriguing findings from our Survey is dealer concerns. Each year we ask dealers to identify their greatest concerns from a list of 10 options, as…

    Read more
  • Annual Dealer Survey

    2018 Dealer Survey: A3 MFP Manufacturer Ratings

    by Scott Cullen November 2, 2018
    by Scott Cullen November 2, 2018

    Each year we ask dealers to rate their primary A3 MFP suppliers as “Excellent,” “Very Good,” “Good,” “Fair,” or “Poor.” Occasionally, there are dealers that prefer not…

    Read more
  • Annual Dealer Survey

    2018 Dealer Survey: A3 MFP Manufacturer Dealer Meeting Ratings

    by Scott Cullen November 2, 2018
    by Scott Cullen November 2, 2018

    Remember the days of the old NOMDA show before NOMDA became BTA and before the OEMs began having their own individual dealer meetings? This…

    Read more
  • Annual Dealer Survey

    2018 Dealer Survey: A4 MFP Manufacturer Ratings

    by Scott Cullen November 2, 2018
    by Scott Cullen November 2, 2018

    In addition to asking dealers to rate their A3 manufacturers, we asked them to rate their primary A4 manufacturers. With companies such as HP, Lexmark,…

    Read more
  • Annual Dealer Survey

    2018 Dealer Survey: Leasing Company Ratings

    by Scott Cullen November 2, 2018
    by Scott Cullen November 2, 2018

    Diversity, as well as consistency, continues to rule among the Big Six independent dealer community in the number of leasing partners they are aligned with. For the…

    Read more
  • Annual Dealer Survey

    2018 Dealer Survey: Software Provider Ratings

    by Scott Cullen November 2, 2018
    by Scott Cullen November 2, 2018

    This is the fifth consecutive year we have asked dealers to identify the companies””excluding the hardware manufacturers and leasing companies””that provide…

    Read more
  • Annual Dealer Survey

    2018 Dealer Survey: Dealer Sentiment

    by Scott Cullen November 2, 2018
    by Scott Cullen November 2, 2018

    As we did last year for the first time, we continue to gauge dealer optimism and pessimism in three areas””A3, A4, and production print. Not every dealer offered…

    Read more
  • General ProfilesCR-Connect Dealer Tour

    CR Live | 2018 Dealer Tour: All for One and for All

    by CJ Cannata November 1, 2018
    by CJ Cannata November 1, 2018

    One of the nice things about visiting dealers in Baltimore, at least for us, is that we can drive or take a train. Carol and I elected to drive, and CJ took the train from…

    Read more
  • General ProfilesCR-Connect Dealer Tour

    CR Live | 2018 Dealer Tour: Advance Team

    by CJ Cannata November 1, 2018
    by CJ Cannata November 1, 2018

    he first time I called on Advanced Business Systems in Cockeysville, Maryland, 45 years ago, I was a DSM for Saxon Industries. I remember meeting the owners…

    Read more
  • Beyond the Business

    Veteran’s Way: Al Schmid, a Guadalcanal Marine

    by Frank G. Cannata November 1, 2018
    by Frank G. Cannata November 1, 2018

    We have many traditions in the Marine Corps, as do the other units of the armed services. One that has appealed to me most is recognizing individuals by the name of…

    Read more
  • Op-Ed & Commentary

    Up Next (November 2018)

    by CJ Cannata November 1, 2018
    by CJ Cannata November 1, 2018

    The Cannata Report will close out a year marked by substantial travel with a visit to Toshiba’s U.S. headquarters in Irvine, CA, to meet with the manufacturer’s…

    Read more
← Issue 384
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  • Events
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