There’s tremendous hype in the office technology industry about digital transformation (DX), but it really isn’t something new at all. The industry has been at the forefront of DX for more than three decades.
Issue 428:
Digital transformation (DX) in the dealer channel beyond the print arena. Konica Minolta’s Laura Blackmer on digital transformation for its dealers, an office technology outlook, and the introduction of e-commerce platforms in the independent dealer channel. Plus, office tech dealers talk supply chain, DX, and hiring & retention; Rite Technology, and more.
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The Executive Connection Summit (ECS) with its focus on digital transformation, diversification, and diversity, offered movers and shakers from all segments of the office technology industry a glimpse into the future.
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POA’s annual sales meeting was a stellar event, hosted by POA President Doug Pitassi. It provided the Portland, Oregon-based dealership an opportunity to recognize its top performers and the executive team to outline the dealership’s goals for 2023.
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Executives from four leading Japanese office technology OEMs outline their company’s initiatives for 2023 and beyond, including a focus on new technologies, the environment and sustainability, and employee well being.
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Office document printing is poised to change thanks to the digital transformation trend and the emergence of new and improved document workflow solutions.
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Dealers of office technology consider e-commerce platforms to satisfy a new generation of customers.
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Hiring & Retention
The Employment Supply Chain is Failing the Office Technology Industry
by Scott CullenHiring and retention is one of the biggest challenges impacting office technology dealers in 2023. What can dealers do to not only find but retain qualified candidates and key employees amidst a broken employment supply chain?
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Leading office technology dealers discuss digital transformation, supply chain issues, and hiring and retention in The Cannata Report’s Advisory Board Roundtable.
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Office technology dealers have digital transformation at the forefront of their offerings, including office tech dealers Marco Technologies and Impact Networking, Ricoh USA, and production print software provider Rochester Software Associates.
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Office technology dealers offer digital transformation in managed services to provide innovative digital technologies for their customers.
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Technology Trends
Talking Digital Transformation with Konica Minolta and Its Dealers
by Scott CullenKonica Minolta is creating programs to help its dealers with their digital transformation and to diversify into new and more profitable segments such as production and industrial print, VoIP, managed IT, and e-commerce.
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CR-Connect Dealer TourGeneral Profiles
CR-Connect Dealer Tour: Rite Technology’s Righteous Path
by Scott CullenUnder the leadership of church minister turned office technology dealer David Polemini, Rite Technology is thriving in a competitive market thanks to the way it conducts business and its mission to expand its offering outside of traditional office copiers/MFPs.
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Frank G. Cannata shares the eulogy he wrote for Carol Cannata’s uncle, Angelo Giambusso, a World War II veteran, and business leader who passed away last September.
