Press release from the issuing company:
Star Managed Services, a division of Stargel Office Solutions, a managed services provider based in Houston, Texas, has announced that it was honored at the Excellence in Managed IT Awards during MSP SUMMIT, hosted by The 20. The awards celebrate managed service providers demonstrating exceptional leadership, growth, innovation, and impact within the IT industry
Client Satisfaction Excellence Award
Stargel’s Star Managed Services was recognized as the winner of the Client Satisfaction (CSAT) Excellence Award, highlighting the company’s commitment to delivering exceptional client experiences and consistently high levels of customer satisfaction. Through outstanding CSAT performance and strong client engagement at scale, Star Managed Services has demonstrated a proven ability to build trust, responsiveness, and long-term client relationships. This award recognizes the company’s dedication to service excellence and its reputation for delivering measurable value and support to the businesses it serves.
The 20 MSP Chief Marketing Officer Crystal Conkle (from left), Star Managed Services’ Tom Deliganis and The 20 CEO Tim Conkle.
The winners were announced live on May 21 during MSP SUMMIT, a premier industry event that brings together managed service providers from across the U.S. and Canada. SUMMIT offers focused guidance on the realities and opportunities MSPs face today, from AI and automation to M&A strategy and long-term wealth creation.
“It’s an honor to receive theClient Satisfaction Excellence Award at MSP SUMMIT,” said MSN/IT Sales Manager Tom Deliganis.
About Star Managed Services, a division of Stargel Office Solutions
Star Managed Services offers proactive, secure, and scalable technology solutions and delivers comprehensive Managed IT Services in Houston—helping businesses reduce downtime, strengthen cybersecurity, and align IT with long-term growth.
About The 20 MSP Group
The 20 MSP Group is an exclusive consortium for managed service providers (MSPs) aimed at dominating and revolutionizing the IT industry with its standardized all-in-one approach. The 20’s robust RMM, PSA, and documentation platform ensures superior service for its MSPs’ clients utilizing their completely US-based Help Desk and Network Operations Center. Extending beyond proven tools and processes, The 20 touts a proven sales model, a community of industry-leading MSPs, and ultimate scalability.
