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by Saul Rosenbaum

 

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  • 3D Printing

    3D printing or additive manufacturing is a process of making three dimensional solid objects from a digital file. A 3D printed object is achieved using additive processes. In an additive process an object is created by laying down successive layers of material until the object is created. Each of these layers can be seen as a thinly sliced cross-section of the object.

  • A3

    A3 refers to a copier, printer or multifunction printer (MFP) that can handle A3, A4, letter, legal and some smaller paper dimensions, such as postcards and envelopes.

  • A4

    A4 refers to a copier, printer or multifunction printer (MFP) that can handle A4, letter, legal, postcards and envelopes, but cannot handle A3 size paper.

  • Access Japan

    In-depth interviews with leading executives from the Japanese Big Six original equipment manufacturers in the office technology industry (OEMs), including Canon, Konica Minolta, Kyocera, Ricoh, Sharp, and Toshiba. Access Japan was first published as a special print issue in 2018, and in 2022 The Cannata Report featured its exclusive Access Japan interviews in exclusive posts on the home page of its website. The interviews provide a roadmap of future office technology initiatives from the Japanese manufacturers and report on goals, business development strategies, and upcoming office technology trends.

  • ACDI

    Access Control Devices, Inc. (ACDI) delivers world-class integrated software and hardware solutions through proven innovation, service, and culture. Since 1994, office equipment suppliers have trusted ACDI to provide industry-leading capture, print management, and cost-recovery solutions to streamline the document lifecycle. Through channel distribution and development partnerships with the most prominent copier and printer manufacturers globally, ACDI solutions drive efficiency and productivity for thousands of organizations in education, healthcare, government, and beyond.

  • All Copy Products

    All Copy Products was founded in as a printer and copier supplier. In 1999, current President and CEO, Brad Knepper, purchased All Copy Products and has directed the dealership’s expansion into 13 locations across 6 states with more than 400 employees. Today All Copy Products
    provides businesses with all of the technology solutions they need to maximize their efficiency.

  • All Covered

    All Covered has been providing individualized Information Technology (IT) consulting, design, implementation & maintenance since 1997. All Covered is the nationwide technology services division of Konica Minolta Business Solutions USA Inc., focusing on the unique computing, networking, and application needs of businesses across all verticals. Through its All Covered IT Services division, Konica Minolta helps companies achieve their goals through better management of information and more effective collaboration.

  • Annual Awards & Charities Gala

    The Cannata Report’s Annual Awards & Charities Gala honors excellence in the office technology industry with the announcement of the annual Frank Award winners and raises funds for charitable organizations nationwide. To date, The Cannata Report’s Annual Awards & Charities Gala has collectively raised $3.4 million for various organizations, including $1.75 million through donations and matching funds for Hackensack Meridian Hackensack University Medical Center Foundation.

  • Annual Dealer Survey

    Each year The Cannata Report conducts a survey of the independent dealers working in the document imaging channel of the office technology industry. Participants provide data related to business performance and their product lines and submit candid reviews and feedback on their office technology partners’ operations, products, and services. The survey’s findings and analysis are reported in the October and November print issues of The Cannata Report.

  • Applied Innovation

    With over 35 years of expertise, Applied Innovation provides imaging, technology, and automation services to businesses, healthcare organizations, educational institutions, and manufacturing operations. Applied Innovation has locations in Michigan, Indiana, Ohio, and Florida.

  • Artificial Intelligence (AI)

    News coverage related to Artificial intelligence (AI), the ability of a digital computer or computer-controlled robot to perform tasks commonly associated with intelligent beings.

  • Atlantic Tomorrow's Office

    Atlantic Tomorrow’s Office, founded in 1959, is a 475+ employee corporation, supporting over 20,000 organizations. Atlantic Tomorrow’s Office is an office technology and IT solutions company (VAR) providing horizontal niche market services to small and large corporations in the New York City metropolitan area and the Greater Philadelphia and Delaware Valley. Atlantic Tomorrow’s offerings include imaging, IT support, document management and managed services.

  • Awards & Recognition
  • Brother

    Brother International Corporation has earned its reputation as a premier provider of home office and business products, products for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work. Brother International Corporation is a wholly owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas. It has fully integrated sales, marketing services, manufacturing, research, and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois, and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru, and Mexico.

  • BTA

    Founded in 1926, the Business Technology Association (BTA) serves office technology dealerships, resellers, manufacturers, distributors and service companies. Its core members — office technology dealerships — consult, provide services and sell hardware, software and supplies with the primary goal of helping businesses optimize business document and information workflows. The BTA offers educational programs, information, research, legal services, publications and guidance to its member dealerships throughout the U.S.

  • Canon

    Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $30.3 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), as of 2022 has ranked in the top-five overall in U.S. patents granted for 37 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility.

  • Centric Business Systems

    Centric Business Systems, founded in 1990, is one of the largest national providers of business technology and related services with locations in Maryland, Delaware, Pennsylvania, Virginia and he Washington, D.C. metro area. Centric Business Systems is part of the UBEO family of companies.

  • Click

    Photo galleries spotlighting events attended by The Cannata Report’s editorial team members, including dealer meetings and events, manufacturers’ conferences, and industry trade shows.

  • Cloud Services

    Cloud services are application and infrastructure resources that exist on the internet. Third-party providers engaged in the office technology copier dealer channel contract with subscribers for these services, allowing customers to leverage powerful computing resources without purchasing or maintaining hardware and software.

  • Color
  • Color-Logic
  • ConnectWise

    ConnectWise is the world’s leading software company dedicated to the success of IT solution providers (TSPs) through unmatched software, services, community, and marketplace of integrations. ConnectWise offers an innovative, integrated, and security-centric platform—Asio™—which provides unmatched flexibility that fuels profitable, long-term growth for partners. ConnectWise enables TSPs to drive business efficiency with automation, IT documentation, and data management capabilities and increase revenue with remote monitoring, cybersecurity, and backup and disaster recovery technologies.

  • Copier Careers

    Copier Careers is a recruiting firm dedicated to helping Copier Channel employers find experienced service techs, copier sales reps, sales managers, service and operations managers, controller, back office staff, and MPS/MNS experts.

  • CR-Connect Dealer Tour
  • Crawford Technologies

    Crawford Technologies develops solutions that help enterprises optimize and improve the secure and accessible delivery, storage and presentment of their customer communications. As an award-winning, global provider of products and services with over 1,800 customers on six continents, Crawford Technologies enables some of the world’s largest banks, insurers, healthcare providers, utilities and print services companies to reduce costs, simplify processes and streamline mission-critical communications across all channels and in all formats.

  • cyber
  • Cybersecurity

    The practice of protecting systems, networks, and programs from digital attacks that are aimed at accessing, changing, or destroying sensitive information; extorting money from users via ransomware; or interrupting normal business processes. Cybersecurity services represent a growing diversification opportunity for dealers working in the office technology industry.

  • Datamax
  • DEX Imaging

    DEX Imaging is the nation’s largest independent provider of office technology including printers, copiers, MFPs and document imaging solutions. Dex Imaging’s headquarters is located in Tampa, Florida.

  • Digital Transformation (DX)

    Digital transformation (DX) uses digital technologies to create new or modify existing business processes, cultures, and customer experiences to address changing business and market requirements. Office technology industry dealers enable digital transformation for clients with digital products and services as part of their managed IT offerings.

  • directprint.io

    Headquartered in Cardiff, UK, directprint.io is a printer management platform for Chromebooks and G Suite. It is comprised of two components: a SaaS (software as a service) printer management platform, and a universal printer driver delivered as a Chrome App. Directprint.io uses local networking printing – print jobs are sent directly from Chromebook to the printer, not via the cloud.

  • Distribution Management

    Distribution Management is a national technology, fulfillment and distribution provider specializing in automated order handling, managed supply services, wholesale services and eCommerce fulfillment. DM is able to reach 99% of the U.S. within one to two days and some international destinations within three days from its five strategically located distribution centers. DM’s order accuracy rate of 99.9% is reflective of its focus on operational excellence, efficiencies that have resulted from significant investment in technology and a dedicated IT development staff specializing in integration, automation and real-time reporting.

  • Diversification

    New ways office technology dealers with roots in traditional copier businesses can expand their product offerings beyond traditional printing and copier services. Diversification strategies include engaging in new business endeavors that either complement or enhance existing offerings like managed IT services or devoting resources towards entirely new product lines or services like electric vehicle charging stations.

  • DLL

    DLL, formerly De Lage Landen, is a global vendor finance company founded in 1969 and headquartered in Eindhoven, The Netherlands. DLL provides asset-based financial solutions in agriculture, food, healthcare, clean technology, construction, transportation, industrial equipment, office equipment and technology industries.

  • Document Management/ECM
  • document scanners

    An optical scanner is geared to office documents rather than photographs. Also call “office scanners,” desktop scanners have automatic feeders that can scan in the range of 15 to 100 pages per minute.

  • DocuWare

    Headquartered in Germany & the US, DocuWare provides document management and workflow automation solutions. Together with its 800+ strong partner network, DocuWare has helped approximately 15,000 customers across 100+ countries simplify their work through digitizing, automating and transforming key processes.

  • E-Commerce

    Electronic commerce (e-commerce) refers to companies and individuals that buy and sell goods and services over the internet. E-commerce operates in different market segments and can be conducted over computers, tablets, smartphones, and other smart devices.

  • ECI Software Solutions

    For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to businesses around the world. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI’s solutions integrate into every aspect of a customers’ business. Privately held with more than 16,000 customers, ECI is headquartered in Fort Worth, Texas, USA, with offices and companies throughout the U.S., Australia, New Zealand, England, and the Netherlands.

  • Economics Watch
  • ecoprintQ

    ecoprintQ, founded in 2011 by Alfredo Milanes and Ever Milanes, two brothers driven to create a company focused 100% on customer service. Soon enough, they became an Authorized Solution Center for various softwares in North and South America. With a commitment to deliver excellent service to each customer, providing support at each phase of an opportunity and promoting a solution at a regional level makes them one of the main MPS software providers in the Americas.

  • EFI

    Electronics for Imaging, Inc. is an international company based in Silicon Valley that specializes in digital printing technology. EFI is leading the transformation from analog to digital imaging with scalable, digital, award-winning products. EFI develops breakthrough technologies for the manufacturing of signage, packaging, textiles, ceramic tiles, and personalized documents, with a wide range of printers, inks, digital front ends, and a comprehensive business and production workflow suite that transforms and streamlines the entire production process, increasing competitiveness and boosting productivity.

  • EFI Reggiani

    With more than 70 years of innovation, research, and technological excellence, EFI Reggiani (which includes the Reggiani Macchine, Mezzera, and Jaeggli brands) is a worldwide provider of complete solutions for the textile market, with a focus on the development of sustainable processes. EFI Reggiani is the premiere manufacturer of traditional and digital printing machines and pre-post treatment lines (such as denim lines, washing systems, bleaching, dyeing, etc.).

  • Elatec

    ELATEC’s RFID and mobile-credential readers are remotely programmable, universal, and help OEMs, integrators, and VARs provide “future-proof” user authentication for access control. By providing a virtual single-part number solution that ensures worldwide compatibility and obsolescence protection, ELATEC readers reduce procurement, IT, and touch labor costs. They are certified for sale and use in up to 110 countries worldwide, support every major card technology available (including HF and LF), and offer smartphone mobile credential access control solutions via BLE and NFC.

  • Elite Partner Dinner

    Top-tier advertising partners attend the Cannata Report’s Elite Partner Dinner. The event is held annually in the spring. It is hosted by the Cannatas at Tiro A Segno, a private club in New York City, the oldest Italian heritage organization in the U.S.

  • Epson

    Epson is a global technology leader whose philosophy of efficient, compact and precise innovation enriches lives and helps create a better world. The company is focused on solving societal issues through innovations in home and office printing, commercial and industrial printing, manufacturing, visual and lifestyle. Epson’s goal is to become carbon negative and eliminate use of exhaustible underground resources such as oil and metal by 2050.Led by the Japan-based Seiko Epson Corporation, the worldwide Epson Group generates annual sales of more than JPY 1 trillion. Epson America, Inc., based in Los Alamitos, Calif., is Epson’s regional headquarters for the U.S., Canada, and Latin America.

  • EV Chargers

    Electric vehicle (EV) charging ports.

  • Fiery

    Fiery is the leading provider of digital front ends (DFEs) and workflow solutions for the growing industrial and graphic arts print industries. With a customer base that includes over 2 million DFEs sold globally, Fiery offers innovative software and cloud-based technologies that deliver fast performance, stunning color, and exceptional print quality across a broad range of toner and inkjet-based production printing devices. A widely respected brand for over 30 years, Fiery first established its technology leadership in color management and print image quality. Today, Fiery DFEs and workflow is driving leading brands across a wide array of industry segments, including commercial print, packaging, signs & display graphics, ceramics, building materials, textiles and other specialty applications.

  • Fisher's Technology

    Fisher’s Technology, with locations throughout Idaho, Montana, Utah and Washington, is an office technology provider that manages IT environments, sells and services copiers and printers, and streamlines business operations with document management and related software solutions.

  • Flex Technology Group

    Flex Technology Group provides customized office technology solutions for national and leading-edge regional companies. Its companies focus on print, document management, document production, managed IT solutions and software solutions.

  • FlexPrint

    FlexPrint is managed print services company that offers custom fit client-specific solutions, ongoing services, technology independence and much more. Using an in-depth assessment of its clients managed print services needs, FlexPrint creates custom-fit programs that allows people, processes and technologies to work together seamlessly and achieve an organization’s goals. Each FlexPrint partnership begins with Total Managed Print Services, a comprehensive cost-per-print program that works with existing devices, providing maintenance, supplies, service, printer usage reporting and efficiency evaluation in one package.

  • Frank Awards

    The Frank Awards honor excellence in the office technology industry. Frank Awards categories include Best Manufacturer, Best Marketing Strategy, Best Production Print Manufacturer, and Best IT Services Provider. Individual awards are given to honor Best Male Executive and Best Female Executive. Winners are determined each year by votes cast by respondents of The Cannata Report’s Annual Dealer Survey.

  • Frankly Speaking

    The Cannata Report’s founder and editor-at-large, Frank G. Cannata’s candid commentary on the state of the document imaging channel in the office technology and copier industry. His analysis and thought-provoking editorials are rooted in his accomplished and storied career covering the copier dealer channel and its evolution into today’s office technology channel.

  • Fraser Advanced Information Systems

    Fraser Advanced Information Systems has provided innovative business technology to companies across Pennsylvania for nearly 50 years. Fraser Advanced Information Systems delivers technology solutions that optimize communications, improve productivity, and cut costs by working with industry-leading technology partners including Sharp, Canon, Lexmark, HP and Muratec while streamlining IT environments by leveraging the Internet of Things.

  • Fridays with Frank

    The Cannata Report’s founder and editor-at-large Frank G. Cannata delves into many topics related to the document imaging channel in the office technology industry in a weekly video titled Fridays with Frank. Cannata provides candid analysis of the hot topics, trends, companies, and executives dominating the headlines in the industry.

  • FujiFilm

    Fujifilm creates innovative products and delivers effective solutions in a wide variety of fields to serve society, contribute to the quality of life, and enhance environmental sustainability. Beginning in 1934 as Japan’s pioneering photographic film maker, Fujifilm has leveraged its imaging and information technology to become a global presence known for innovation in healthcare, graphic systems, optical devices, highly functional materials and other high-tech areas.

  • Gordon Flesch Company

    The Gordon Flesch Company is an office technology solutions provider dedicated to helping customers achieve optimal workflow efficiencies. By integrating business applications and multifunction devices, the Gordon Flesch Company can help businesses increase productivity, eliminate waste and save money. More than 60 years in the business has earned the family-owned Gordon Flesch Company a solid reputation for delivering customized solutions that deliver results for a variety of industries, including financial, healthcare, manufacturing, legal and education.

  • GreatAmerica

    GreatAmerica is the largest independent, family-owned national commercial equipment finance company in the U.S. and is dedicated to helping manufacturers, vendors, and dealers be more successful and keep their customers for a lifetime. A $2.5 Billion company with life-to-date finance originations of $14 Billion, GreatAmerica was established in Cedar Rapids, Iowa in 1992 and has a staff of over 600 employees with offices in Iowa, Georgia, Minnesota, and Illinois. In addition to financing, GreatAmerica offers innovative non-financial services to help our customers grow. GreatAmerica is committed to the office equipment industry and is the leader in single invoice solutions (MPS, Managed IT, and other specialized billing options). GreatAmerica also offers innovative non-financial services to help dealers evolve their businesses.

  • Hard Copy

    Editor in Chief Scott Cullen’s monthly editor’s letter.

  • Heidelberg
  • Hiring & Recruiting
  • Hiroshi Otsuka
  • HP

    HP Inc. (NYSE: HPQ) is a global technology leader and creator of solutions that enable people to bring their ideas to life and connect to the things that matter most. Operating in more than 170 countries, HP delivers a wide range of innovative and sustainable devices, services and subscriptions for personal computing, printing, 3D printing, hybrid work, gaming, and more.

  • Hytec Dealer Services

    Since 1981, Hytec’s mission has been to provide component-level support and solutions to help imaging dealers save time and money, and remain competitive. It is more important than ever to reduce your service costs and improve your first-call effectiveness. Hytec provides comprehensive dealer support, superior quality, proven cost savings, and innovative solutions to the Imaging Industry.

  • Impact Networking

    Founded in 1999, Impact Networking is one of the fastest-growing managed services providers in the nation, employing over 900+ industry experts at 23 locations across the US. Beginning as a hardware dealer, Impact Networking expanded into the business process optimization sector, helping businesses to reduce redundant, manual processes with intelligent automation. Today, Impact Networking specializes in the conception, development and execution of customized strategies and solutions that improve technical, financial, operational and creative aspects of a business. The Impact suite of services includes Managed IT & Cloud Services, Cybersecurity, Digital Innovation, Print & Document Management and Branding & Marketing.

  • Industrial Print

    Businesses engaged in imprinting ink onto a product as part of a manufacturing process. Industrial print techniques include digital ink technology, flexography, rotary screen printing, gravure, and indirect pad printing

  • Industry Events

    Office technology industry trade shows and conferences, manufacturers’ dealer meetings, independent dealer organization forums, educational seminars, fundraisers and charitable dinners and outings, and individual dealer sales meetings.

  • Inkjet

    A printer that propels droplets of ink directly onto the medium. Most inkjet printers are color printers that use four inks packaged in separate cartridges: Cyan, Magenta, Yellow and blacK. In an inkjet printer, the four “CMYK” cartridges are individually replaced individually.

  • Intermedia Cloud Communications

    Intermedia Cloud Communications is a cloud communications company offering voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more. Intermedia strives to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including its flagship product, Intermedia Unite.

  • Issue Announcements

    A synopsis of the office technology news reports and feature articles, interviews, Q&As, panel discussions in each issue of The Cannata Report. Also provides descriptions related to each issue’s regularly featured editorial departments on marketing, the US and global economy, industry events, and veterans; columns covering the office technology industry in Japan and Europe; profiles of office technology and copier dealers; and commentary from The Cannata Report’s President and CEO CJ Cannata and Editor-in-Chief Scott Cullen.

  • Katun
  • Kelley Connect

    Since 1974, Kelley Connect has been providing companies throughout the Pacific Northwest with printing hardware and services to support their business needs. Today, Kelley Connect has grown into a full-service technology company built to quickly support all business needs and offers tailor-made programs to simplify systems and workflows. Kelley Connect has locations across Washington, Oregon, Montana, Idaho, and Alaska, and is among the largest privately-owned and growing office technology companies in the Western United States. Its broad regional footprint and tenured service organization enables Kelley Connect to maintain a strong local presence.

  • Kelley Create
  • Keypoint Intelligence

    Keypoint Intelligence partners with clients to adapt to rapidly changing markets. With a unique toolkit that combines the rigors of a product testing lab, the deep expertise of an industry analyst firm, and the hands-on guidance of a management consultancy, our clients have the competitive advantage they need to succeed.

  • Konica Minolta

    Konica Minolta Business Solutions U.S.A., Inc.’s (Konica Minolta) journey started 150 years ago, with a vision to see and do things differently. The company innovates for the good of society and the world. The same purpose that kept it moving then, keeps it moving now. Konica Minolta aims to partner with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions.

  • Kyocera

    Kyocera Document Solutions America, Inc. is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change.

  • label printers

    A label printer is a computer printer that prints on self-adhesive label material and/or card stock.

  • Laserfiche

    Laserfiche is the leading SaaS provider of intelligent content management and business process automation. Through powerful workflows, electronic forms, document management and analytics, the Laserfiche® platform accelerates how business gets done, enabling leaders to focus on growth across the enterprise. Laserfiche pioneered the paperless office with enterprise content management. Today, Laserfiche’s cloud-first development approach incorporates innovations in machine learning and AI to enable organizations in more than 80 countries to transform into digital businesses.

  • LDI Connect

    LDI Connect is a technology company celebrating more than 20 years as a leading provider in the supply, sale and service of digital office solutions. LDI Connect integrates the core capabilities of Print, Document Management, Managed IT, Cloud Services, Pro AV, and Security Solutions to solve business challenges. LDI Connect enjoys direct relationships with the world’s most respected manufacturers and employs a consultative approach to enable our clients to evolve with emerging technologies. LDI Connect has offices in New York City, Long Island, Connecticut, New Jersey and southern California.

  • LEAF Commercial Capital

    LEAF Commercial Capital, Inc. (“LEAF”), a subsidiary of M&T Bank, offers customized solutions for small, mid-sized, and enterprise businesses, powering long-term sales growth for manufacturers, distributors, and dealers of essential-use equipment and software in a variety of business sectors. Headquartered in Philadelphia, PA with offices in Missouri and California, LEAF Commercial Capital maintains a nationwide origination footprint.

  • Leasing & Finance

    Leasing is a type of financing that lets you rent equipment from an equipment financing company or another lender or vendor. The lease agreement allows you to use the equipment for a set period of time while making monthly payments.

  • Les Olson Company

    Les Olson Company, with offices located throughout Utah and Nevada, has been providing businesses with cutting-edge solutions since 1956, backed by professional expertise and support. Les Olson Company carries a wide range of multi-function copiers (MFPs), desktop printers and high-speed scanners, as well as computers, workflow solutions, servers and data backup solutions. It also offers a Managed IT Services program providing 24/7 proactive monitoring and management of networks, servers and computers.

  • Lexmark

    Lexmark creates cloud-enable imaging and IoT technologies that help customers worldwide quickly realize business outcomes. Through a powerful combination of proven technologies and deep industry expertise, Lexmark accelerates business transformation, turning information into insights, data into decisions, and analytics into action.

  • Loffler Companies

    Loffler Companies is the largest privately-owned business technology and services organization in the Upper Midwest United States. Loffler Companies is dedicated to providing innovative solutions and managed services to drive business for organizations of all sizes. Its offerings include IT professional and managed services, multi-functional copiers (MFPs) and printers, managed print services, unified communications, software and workflow technologies, and onsite people-based services.

  • Managed IT Services

    Managed IT support and network management services provide businesses with cloud-based and on-premise oversight of processes, information, and technologies in a distinct system designed to implement a business’s technical capabilities. It also includes remote monitoring and management, cloud computing, infrastructure as a service, software as a service, and ECM systems.

  • Managed Print Services

    Managed Print Services (MPS) are services an external provider offers to optimize or manage a company’s document output.

  • Manic Monday
  • Marco Technologies

    Marco Technologies is one of the top integrated business technology providers in the country, with offices in 12 states, serving clients nationally. Marco Technologies specializes in managed IT and security services, print and document management solutions, and managed voice services.

  • Mariano Rivera Foundation

    The Mariano Rivera Foundation is dedicated to providing children from impoverished families with life skills that will set them on the path to a brighter future. Founded in 1998 by Mariano and Clara Rivera, the Mariano Rivera Foundation is dedicated to strengthening and changing lives through college scholarships, back-to-school events, and disaster relief. With access to stem learning opportunities, mentorship programs, life skills and vocational training, students are prepared for college and empowered to enter the workforce with determination to succeed in high-demand positions.

  • Mars International

    Mars International is a re-marketer of high quality, pre-owned copiers. Our extensive inventory comes from our strong relationships with some of the world’s largest leasing companies. With a thorough quality control and equipment handling process, our technicians check for completeness and functionality.

  • Mergers & Acquisitions

    Mergers and acquisitions (M&A) are business transactions in which the ownership of companies, business organizations and or their operating units are transferred or consolidated into another business or company.

  • MFP

    multi-function printer (MFP).

  • MNS

    Managed network services (MSNs) refer to a vendor’s delivery of primarily operational support for a new environment in which the hardware assets financial obligations and personnel still remain on the books of the customer.

  • MPS Monitor
  • NEXERA
  • Ninestar Corporation

    Ninestar Corporation – Ninestar was founded in 2000 and is headquartered in Zhuhai, China. Ninestar has been focusing on inkjet cartridges, toner cartridges and ribbons’ development, manufacture and sales for more than sixteen years. Ninestar Corporation devotes to offering all ranges of printing solutions for customers with its business covering compatible consumables chips, printer SoC chips, toner cartridges, ink cartridges, ribbons and other printing components. Ninestar’s production line covers toner cartridge, inkjet cartridge, ribbon and other printer consumables.

  • Novatech

    Founded in 1998, Novatech, Inc. is a nationwide business technology provider. Novatech eliminates the need for multiple managed service providers, hardware dealers, and software integrators. Offering a full managed office portfolio, Novatech simplifies and streamlines the technology experience for today’s business.

  • Office Technology

    Office technology refers to the use of computer systems, software and networks for processing and distribution of data and communicating information in the organization. Office technology is a form of technology that can be used in an office environment. This includes printers, computers, paper shredders, and phone systems, and can also include software solutions, managed print and managed IT services, and other forms of technology support for a business.

  • Otsuka Corporation
  • Packaging

    The process of designing, evaluating, and producing packages such as flexible packaging, corrugated wrappings, and folding cartons using industrial and commercial printers.

  • PaperCut

    It’s not about profits and business metrics. It’s about building strong long-lasting relationships. Long-lasting relationships are what drive us – and why we still have our first employee, reseller, and customer 20 years on.Plus, with 100 million global users across 60,000 organizations all printing better with PaperCut, we’re creating a lasting relationship with our planet, too.

  • Pearson-Kelly Technology

    Pearson-Kelly Technology is a managed service provider that empowers businesses to take control of their future. Pearson-Kelly Technology enables businesses to build the technological infrastructure needed to stay competitive in an ever-changing market. Pearson-Kelly Technology partners with IT directors across the region to build technology roadmaps, implement project plans and manage the day-to-day IT and offers managed IT and helpdesk, managed print, managed phone and VOIP, business surveillance and security, and document management.

  • PERRY proTECH

    PERRY proTECH is a multi-service technology solutions provider centered on managed network services, managed print, and information security. Established by Rex Perry in 1965, PERRY proTECH is recognized as a leading provider of business technology solutions and products throughout northern and western Ohio, northeastern Indiana, and southern Michigan.

  • Podcast
  • Polek & Polek

    Family-owned and operated for 2 generations, Polek & Polek is a well-known wholesale distributor in the imaging industry. Our primary focus is your profitability. We love fighting for freedom of the Independent Dealer vs. the OEM! We help dealers add loyal customers & profit in a highly competitive market. We create lasting relationships. We want to do business with you until the end of time. These desires are at the heart of our core focus.

  • Predictive Insight

    Predictive Insight is a data mining and predictive analytics company serving the print industry.

  • print embellishments
  • Print Management

    Print management is the business practice of monitoring and tracking printing. It encompasses how organizations administrate and manage their printer and copier devices. On a granular level, print management is how business print hardware – printers, copiers, multifunction devices/printers (MFDs/MFPs) – connects to print-enabled devices – desktops, laptops, cellphones, tablets, etc. Scanning, copying, faxing, and other document management workflows are handled by service offerings from print management software vendors.

  • PRINTING United
  • ProCopy Office Systems

    ProCopy Office Systems, an office technology dealership that is part of the Flex Technology company, has two locations in Mesa, Arizona. ProCopy Office Systems sells and services office printers and copiers and offers software solutions, managed print solutions, document production and managed IT solutions to support office workflow.

  • Production
  • Production Printing
  • Pulse
  • Pulse Technology

    Pulse Technology is a leader in the field of print management, network services (IT), and other office solutions including furniture design and sales, office products, mailing equipment and their supplies, as well as custom and promotional products. Pulse Technology is the re-branded name for Des Plaines Office Equipment, McShane’s, and Kramer Leonard. With locations in Merrillville, Indiana; Rockford and Schaumburg, Illinois, Pulse Technology serves the needs of businesses across the Midwest.

  • Ricoh

    Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere. With cultivated knowledge and organizational capabilities nurtured over its 85-years history, Ricoh is a leading provider of digital services and information management and print and imaging solutions designed to support digital transformation and optimize business performance.

  • Riso

    RISO, Inc., headquartered in Woburn, Massachusetts, is a wholly owned subsidiary of RISO Kagaku Corporation, Japan’s leading manufacturer and distributor of high-speed inkjet printers and digital duplicators. RISO’s ComColor printers offer fast, affordable, environmentally friendly digital color at speeds of up to 320 images per minute. Its line of digital duplicators includes one- and two-color systems that reliably produce millions of copies, are environmentally friendly, and are easy as well as inexpensive to use.

  • RJ Young

    With a footprint throughout the Southeast, RJ Young is an industry leader providing technology solutions for small to enterprise-level organizations transitioning into modern workplaces aimed at increasing productivity with comprehensive managed IT solutions, office equipment and technology, business process outsourcing and digital communications. After more than 60 years in operation, RJ Young employees more than 600 team members and serves businesses in more than 30 sales and service locations across nine states.

  • Rochester Software Associates

    Rochester Software Associates (RSA) is the only company in the industry to provide prepress, transform, output management, and web to print software solutions to support digital production print workflows. For over 30 years, our enterprise customers have used RSA solutions to turn printing into productivity™, automating their print centers and seamlessly converging printing from the data center, in-plant, and distributed enterprise print environments.

  • SaaS

    Software as a service (SaaS) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. SaaS is also known as on-demand software, web-based software, or web-hosted software. SaaS is considered to be part of cloud computing, along with several other as a service business models.

  • SalesChain

    SalesChain is the complete business automation solution for office equipment dealers. Their goal is to help businesses see greater profitability and increased efficiency through better automation and synchronized data. SalesChain helps dealers create smart data that can be used across the business to create more efficient operations.

  • SDG

    Select Dealer Group, founded in 2003, is comprised of office technology dealer members that share best practices on a daily basis. Because of the collaborative nature of SDG, membership is limited to one dealer from each market territory.

  • Security

    Security for information technology (IT) refers to the methods, tools and personnel used to defend an organization’s digital assets. The goal of IT security is to protect these assets, devices and services from being disrupted, stolen or exploited by unauthorized users. These threats can be external or internal and malicious or accidental in both origin and nature. An effective security strategy uses a range of approaches to minimize vulnerabilities and target many types of cyberthreats. Detection, prevention and response to security threats involve the use of software tools and IT services. IT security consists of two areas: physical and information.

  • Sharp

    Sharp Imaging and Information Company of America (SIICA) is a division of Sharp Electronics Corporation. SIICA markets Sharp’s Simply Smarter business products and solutions, such as Synappx applications, professional displays, laptops, desktop monitors and a full suite of copier and printer solutions, that can help companies manage workflow efficiently and increase productivity so they can work smarter. SIICA markets its products through a vast network of independent dealerships as well as its through its direct sales division Sharp Business Systems (SBS). By accelerating collaboration, improving efficiencies, digitizing workflows and increasing information security, Sharp strives to help businesses achieve Simply Smarter work through technology that is smart and easy to use.

  • Social Media

    News about the growing universe of apps and platforms that allow companies to share content, interact online, and build communities online using LinkedIn, Facebook, Instagram, Twitter, and YouTube to promote and market their businesses and services.

  • Software

    Software is a set of computer programs and associated documentation and data. Software comprises a series of instructions that performs a particular task is called a “program.” The logic in the program written by the programmer determines what happens. The two major software categories are system software and application software.

  • Square 9 Softworks
  • Static Control
  • Stone's Office Equipment

    Stone’s Office Equipment is a document technology company formed in 1970 and founded on the “Customer First” service. Stone’s Office Equipment helps businesses improve productivity and processes and offers a variety of products and services including copiers, printers, digital displays, scanners, mailing and folding equipment, document management software, and managed print services.

  • Stramaglio Consulting

    Stramaglio Consulting LLC is dedicated to supporting the ongoing growth and sustainability of the imaging channel. Stramaglio Consulting was founded by Michael Stramaglio, a well-known and respected industry leader with more than 45 years of experience in the office imaging & technology channel who served as president of MWA FORZA business unit after Konica Minolta acquired MWA Intelligence, Inc. in July of 2018. Stramaglio Consulting annually hosts the Executive Connection Summit, a networking and educational event for the office technology industry in Scottsdale, AZ.

  • sustain
  • Sustainability

    News related to the office technology industry’s growing focus on environmental and social governance issues; digital transformation initiatives that aim to reduce the amount of paper used in office environments and increase business efficiency, agility, and productivity; and research and development of innovative green technologies.

  • Systel Business Equipment

    Systel Business Equipment is the southeast’s largest independent office technology dealer. Systel Business Equipment has over 250 employees in 10 locations servicing North and South Carolina and Georgia.

  • system integration
  • TD SYNNEX

    TD SYNNEX is a leading global distributor and solutions aggregator for the IT ecosystem with more than 150,000 customers in over 100 countries. Headquartered in Clearwater, Florida, and Fremont, California, TD SYNNEX’s 23,500 co-workers are dedicated to uniting compelling IT products, services and solutions from 1,500+ best-in-class technology vendors. Its edge-to-cloud portfolio is anchored in some of the highest-growth technology segments including cloud, cybersecurity, big data/analytics, IoT, mobility and everything as a service.

  • Textile Printing
  • The Consortium
  • Tigerpaw Software

    Founded in 1984, Tigerpaw Software created the only end-to-end software solution that ties all aspects of a business into a single, robust application.

  • Toshiba

    Toshiba America Business Solutions (TABS) is a workplace solutions provider delivering an extensive portfolio of industry-recognized workflow and document management products for businesses of all sizes across the United States, Mexico, and Central and South America. TABS supports the diverse needs of today’s professionals through award-winning e STUDIO™ multifunction printers, label and receipt printers, digital signage, managed print services, and cloud solutions.

  • U.S. Bank

    U.S. Bancorp, with nearly 70,000 employees and $554 billion in assets as of December 31, 2020, is the parent company of U.S. Bank National Association, the fifth-largest commercial bank in the United States. Based in Minneapolis, U.S. Bank serves retail, business, wealth management, payment, commercial, corporate, and investment customers throughout the U.S. and the world. US Bank’s Office Equipment Vendor Services has offered customized financial solutions for the document imaging industry for over 30 years.

  • UBEO

    UBEO is an end-to-end business partner specializing in office technology. UBEO provides sales and support for office imaging systems like copiers and business class printers, document management systems, production print, wide-format solutions, and security.

  • UCaaS

    Unified Communications as a Service (UCaaS) is a cloud-delivered service that combines multiple communication capabilities through a single platform, including telephony, video calling, text chat, document sharing and collaboration, and virtual meeting rooms.

  • Veterans
  • Veterans Way

    Profiles of US veterans working in the office technology industry.

  • Video

    Videos produced by The Cannata Report, including Fridays with Frank featuring Frank G. Cannata and Scott Cullen; interviews conducted by CJ Cannata with leading executives in the office technology industry about specific topics reported on in The Cannata Report’s print edition; profiles of The Cannata Report’s Women Influencers; and highlight videos showcasing The Cannata Report’s Annual Awards & Charities Gala.

  • Visual Edge IT

    Visual Edge, Inc. specializes in managed IT services and security, cloud computing, and print/copy solutions for businesses across the U.S. including remote office locations. Visual Edge offers a full line of office technology and services including 24/7 remote monitoring and administration of networks, service desk, and data backup and restore to improve business processes across a variety of industries. Visual Edge is headquartered in North Canton, Ohio.

  • Voice over Internet Protocol (VoIP)

    A technology that allows users to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. While some VoIP services only work over a computer or a special VoIP phone, other services allow the use of a traditional phone connected to a VoIP adapter.

  • Wells Fargo

    Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy.

  • wide format

    A wide format printer prints on large paper, which can range from two to more than 15 feet in width. Such printers typically use inkjet technology to print on a variety of output, including premium glossy-coated paper for signs and posters.

  • Women Influencers

    Each year, The Cannata Report profiles leading female executives who stand out in the document imaging channel of the office technology industry for their wide-ranging accomplishments in all segments of the industry, including dealerships, financing, manufacturing, and services. The Cannata Report’s Women Influencers are showcased in a special issue published in July/August of each year.

  • Woodhull LLC

    Woodhull, LLC is the exclusive office technology dealer for the full line of Ricoh office products and provider of a wide range of document management software in the Dayton and Cincinnati markets. For over 70 years, Woodhull has been offering the latest technologies to efficiently manage your office workflow. Woodhull is recognized as one of the fastest growing businesses in Southwest Ohio.

  • Xerox

    For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech.

  • Young Influencers

    Each year, The Cannata Report profiles leading young executives who stand out in the document imaging channel of the office technology industry for their wide-ranging accomplishments in all segments of the industry, including dealerships, financing, manufacturing, and services. The Cannata Report’s Young Influencers are showcased in a special issue published in June each year.

Categories:

Issues:

  • Issue 462
  • Issue 461

    Description TBD

  • Issue 460

    The third annual AI issue: As the disruption accelerates in the office technology sector, learn why AI in 2025 was a warm-up. A new, regular column, “Office Tech & AI,” makes its debut. Plus, are robots coming to the workplace? We also examine how leasing partners can pave the way to monthly, subscription-based pricing models in more software-centric dealer environments and ponder the effect of private-equity suitors on the channel. Our CR Connect-Dealer Tour features The Office People (South Carolina) and CEO Sean Mummert.

  • Issue 459

    Learn how more office technology dealers are migrating from hardware suppliers to DX partners in the Age of AI, Cloud, and Cybersecurity. We also take a deep dive into Konica Minolta’s bizhub vCare Pro Suite remote service model and recap the 2026 Executive Connection Summit. From Japan, get a glimpse at Epson Sales’ XaILab. An “iconic” Q&A features six of the imaging industry’s leading figures over the past 50 years. And, the CR Connect-Dealer Tour spotlights resilient office technology dealer Electronic Office Systems in New Jersey and its leader, Andrew Ritschel.

  • Issue 458

    Diversification strategies beyond traditional products and services, including managed IT and production printing, with a focus on increasing profitability.  Also, how to “future-proof” office technology dealers, Toshiba Tec’s diversification and digital transformation (D/X) initiative (Japanese Headlines), and how to achieve success with water-purification systems. The CR Connect Dealer Tour spotlights office technology dealer Integrated Document Technologies and its expansion into Florida. 

  • Issue 457

    Annual WatchList/Gala flip book featuring office technology trends, companies, people, and events to watch in 2026. Featuring E-signage and digital display opportunities for dealers, the financial impact the U.S. tariffs have had on original equipment manufacturers (Japanese Headlines), and Outside the Box takes a 30,000-foot view of what dealer owners probably should be doing prior to Q2 ’26. With recaps and photo portfolios of The Cannata Report’s 40th Anniversary Awards & Charities Gala, featuring the Frank Award winners, and the 2025 Women Influencers Brunch. The CR Connect Dealer Tour showcases Atlantic Tomorrow’s Office.

  • Issue 456

    In Part 2 of The Cannata Report’s 40th Annual Dealer Survey, office technology dealers rate their A3 and A4 manufacturers as well as leasing partners. Channel leaders also voice concerns about what is keeping them from achieving long-term success. The “Executive Summary” highlights other key takeaways. Amid the ongoing return-to-office debate, Petra Diener explains why the optimal office settings in 2026 differ for very good reasons: creativity among them. Noel Ward writes about the convergence of managed print services (MPS) and AI. We also look at the OEM trend toward regional roadshows vs. large, national dealer meetings. Other workplace technology highlights include: 1) The latest CR CONNECT – DEALER TOUR Q&A with mega dealers, who share best practices for business growth; 2) “Japanese Headlines” examines ways in which Ricoh, Toshiba Tec, and Etria are driving digital transformation (DX); and 3) On the U.S. veterans front, Jonathan Hinkle is a former Navy submariner who now manages printer technicians at All Copy Products in Colorado.

  • Issue 455

    The Cannata Report proudly introduces its 40th Annual Dealer Survey! Findings reveal how dealerships are making money and commentary on the changing A/3/A4 MPS landscape. What percentage of dealers still don’t offer managed IT services? (See if the number surprises you.) Columnist Petra Diener calls for a rethinking of managed print services. After a decade, what’s really new with MPS, she asks, and is MPS even necessary for smaller customers? Also, we look closely at the A4 evolution and the role AI plays for managed IT service providers. And, in a nostalgic stroll down Memory Lane, Founder Frank G. Cannata looks back on the Survey’s roots and some key statistics through the decades. Other office technology highlights include: 1) Why Pittsburgh-area dealership Ford Office Technologies sees more managed IT in its future; 2) “Japanese Headlines” examines Canon’s imageFORCE A3 MFP brand expansion[ and 3) Impact Networking’s Matt Curless, a former U.S. Marine, is a finalist for our 2025 Outstanding Veteran Award.

  • Issue 454

    Our production printing 2025 coverage reveals some dealers that are doing it well and how to get into it. Do your customers need light or full production? What equipment do they need? Editor-in-Chief Mark Vruno sets the stage as columnist Petra Diener looks into her crystal ball toward 2035. She believes dealerships hold the key to “in-sourcing’s” next chapter. However, pivoting is required! Founder Frank G. Cannata talked to two dealers to get a feel for what they’re doing with production printing: Systel Business Equipment in North Carolina and Pulse Technology near Chicago. We also delve into the inkjet side of the production printing world. Plus, Cannata shares some exciting developments in the textile printing space and reiterates why this area may be the next revenue-generating frontier for equipment dealerships. Contributor Noel Ward covers what dealers need to know when prospecting for in-plant printing customers.

  • Issue 453

    2025 Women Influencers (Mary Hart of HP, Jennifer Healy of Ricoh, and Sarah Henderson of NEXERA/MPS Monitor) discuss the challenges facing the office technology channel, as reported by leading female executives from ACDI, Advanced Imaging Solutions, DLL, Shore Business Solutions, and Toshiba Business. Also, NEXERA’s new cloud-hosted platform and Ricoh’s global digital transformation strategy. Plus, equal pay for women in the dealer channel, Veterans Way profile of Stew Campbell of Datamax, Inc. of Little Rock, Arkansas, and the CR Connect Dealer Tour profile of female-owned business C3 Technology in Orange County, California.

  • Issue 452

    The Cannata Report profiles its 2025 Young Influencers: Kevin Brophy, sales manager, Fujifilm; Mike Maccabe, Western Region director of sales, Toshiba; Jessica Johnson, sales support specialist Manager, U.S. Bank; Justin Rebhun, president of FTG Texas, a Flex Technology Group Company; Noah Maphis, director of marketing and outreach, Cobb Technologies; Korey Philpot, major account executive, Precision Duplicating Solutions/PDS; and Ben Philpot, major account executive and sales manager, Precision Duplicating Solutions/ PDS. The issue also examines what office technology dealers should be doing to attract young talent, features interviews with previous Young Influencers to get their insights into key channel trends (including AI, digital transformation, and social media marketing), and reports on Konica Minolta Business Solutions’ early career and leadership programs. In addition, three iconic veteran leaders—Bill Fraser of Fraser Advanced Information Systems, Sam Stone of Stone’s Office Equipment, and Ray Belanger, formerly the longtime president of Bay Copy—reflect on their careers, and the CR Connect Dealer Tour spotlights Doceo, located in York, PA.

  • Issue 451
  • Issue 450

    Artificial intelligence and its growing influence and impact on the office technology industry is examined, with articles on the “Dos and Don’ts” of AI for office tech dealers, a review of the impact of AI on existing technologies and solutions, and a Greg Walters-authored cover story that provides specifics on how AI can improve sales and service operations. The issue also contains reports on how AI can help find job and a panel discussion with leading office tech industry executives who share how AI is changing the office technology dealer channel and how their individual companies have started using AI in a number of areas. The CR Connect Dealer Tour features The Lioce Group, a multi-generational Alabama dealership.

  • Issue 449

    Focus on the office technology dealer channel’s transformation, including software innovations driving growth, the relevancy of MPS in today’s marketplace, a review of where MFPs & MPS fit in as the channel changes, and how inkjet technology is providing dealers an entry into production print. Also featuring a Q&A with U.S. Bank’s Tina Eickhoff about how changes in the industry impact the future of financing, and how to hire and retain talented service technicians. With a Veterans Way Q&A with Jay Bartlett of Advanced Office of Irvine, CA, and a CR Connect Dealer Tour spotlight on Cincinnati-based Donnellon McCarthy Enterprises. With the debut of Coffee with Carol in celebration of Women’s History Month.

  • Issue 448

    Strategies for office technology dealers to diversify their offerings with IT services, thermal barcode printers, Dynabook laptop computers, and unified communications as a service (UCaaS), as well as “Back to Basic” offerings such as managed print services, mailing equipment, digital signage and interactive boards, light production, document scanners, and water services. Also, Konica Minolta’s commitment to veterans through employee-focused initiatives, corporate social responsibility, and customer partnerships, and our Dealer Advisory Board weighs in on successful diversification opportunities and challenges. The CR Connect Dealer Tour showcases Bishop Business of Omaha, Nebraska.

  • Issue 447

    Annual WatchList issue featuring office technology trends, companies, people, products to watch in 2025. Frank G. Cannata makes a case for textile printing to help reinvigorate the dealer channel, and Mark Vruno examines AI tools and W2P solutions will streamline operations and maximize ROI in 2025, and how AI is impacting the office technology dealer channel. With a recap and photo portfolio of The Cannata Report’s 39th Annual Awards & Charities Gala featuring the Frank Award winners, the 2024 Women Influencers Brunch, and the CR Connect Dealer Tour spotlight on Precision Copy Products.

  • Issue 446

    39th Annual Dealer Survey Part II, the latest features and capabilities of A4 MFPs, strategies for selling business process automation software, and the changing dynamics between independent dealers and OEM direct branches. Also, creative recruiting strategies, embracing neurodiversity, and the CR Dealer Connect tour spotlight on Boring Business Systems and its 100th anniversary.

  • Issue 445

    39th Annual Dealer Survey Part 1, PRINTING United 2024, why October is the right time for dealers to upgrade their clients’ cybersecurity systems, and the newest features and capabilities of the latest A3 products on the market. Also, why office technology dealership employees are seeking employment outside the industry, and the CR Dealer Connect Tour spotlight on Complete Business Systems of Colorado.

  • Issue 444

    The Power of Production Print is examined through interviews with leading executives and production print professionals from All Copy Products, Eakes Office Solutions, Metro Sales, Inc., and Modern Office Methods. Also, exploring wide-format technologies, application and sales strategies; entering the industrial print market; and why light production is a viable alternative for dealers who aren’t ready to leap into production print. In addition, how dealers can transform their offerings with a wide array of finishing solutions and the CR Connect Dealer Tour spotlights Sims Business Systems in Tempe, Arizona.

  • Issue 443

    Women Influencers of 2024 (Sarah Custer of Distribution Management, Charlene Fischer of Xerox, and Kerstin Woods of Toshiba), what’s new in print management software, strategies for recruiting and hiring talent outside of the office technology industry, selling print technology to the education market, and Katun unveils a new headquarters and R&D facility in Asia. Also, Static Control and how it provides a wealth of aftermarket alternatives to the channel, and flexible financing programs crafted to assist dealers with diversification opportunities. Featuring strategies to attract a good salesperson from Copier Careers® and CR Connect Dealer Tour profile of Budget Document Technology of New England.

  • Issue 442

    Young Influencers of 2024, how to connect with the new generation of purchasing decision-makers, Brother’s inroads in the office technology dealer channel, and Hytec Dealer Repair’s hard-earned reputation for service excellence. Also, The Cannata Report’s CEO CJ Cannata reflects on Bob Goldberg of the BTA and his generous mentorship, and the CR Connect Dealer Tour spotlights DOCUmation of San Antonio, Texas.

  • Issue 441

    Strategies for building a growth-oriented managed IT services business, cyber insurance for dealers offering managed IT, and how managed IT services can benefit an office technology dealer’s core imaging business. Also, Modern Office Methods shares its roadmap for launching a successful cybersecurity business, and Copier Careers® shares dealers’ biggest enemy when hiring and recruiting. The CR Connect Dealer Tour spotlights Power Business Technology located in the San Francisco Bay area.

  • Issue 440

    The April cover feature – “How to Start Using AI in Your Dealership,” – written by industry veteran and thought leader Greg Walters, lays the foundation for the issue’s focus on artificial intelligence and how to incorporate AI into all aspects of an office technology dealership. Articles examine challenges and opportunities for office technology dealers engaging in artificial intelligence, how generative AI is reshaping the ECM/document management space, maximizing sales training and prospecting with AI, how to create a company-wide artificial intelligence policy, and Konica Minolta’s beta testing of a new recruitment process using iCIMS Copilot. Our CR Connect 2024 Dealer Tour spotlights Milner and its president, Tom McMahon.

  • Issue 439

    Diversification in the office technology industry is the focus of the March issue, with articles devoted to conventional diversification opportunities, including managed print services (MPS), Unified Communications as a Service (UCaaS), document scanners, and inkjet production. The issue also reports on diversification opportunities for dealerships engaging in office label printers, EV charging stations, wide format printing, and maximizing the potential of document management solutions. Copier Careers® Insights℠ examines the job market in the independent dealer channel of the office technology industry, and our monthly CR Connect Dealer Tour feature spotlights Precision Duplicating Solutions.

  • Issue 438

    Customer, vendor, and dealer appreciation is examined from all aspects, with articles devoted to staging successful customer appreciation events, the importance of relationships between vendors and dealers, fostering dealer loyalty, and crucial qualities needed from a distribution partner. Our Dealer Advisory Panel of notable office technology dealers from across the U.S. shares insights on the challenges of working with business partners and offer strategies for success, and we report on Konica Minolta’s Step Together program, which is aimed at empowering women throughout the office tech industry. Plus, our CR-Connect 2024 Dealer Tour spotlights Impact Networking and its president, Frank Cucco.

  • Issue 437

    Annual WatchList issue featuring office technology trends, companies, people, and tech events to watch in 2024. Inkjet innovations and new inkjet printers from Epson and Canon, PRINTING United 2023 recap, the future of hybrid work and its impact on the office tech dealer channel, and a 2024 office technology hiring outlook.  Plus, Frank Cannata’s 2024 Office Technology forecast, introductions and initiatives from the leading document imaging OEMs that made a difference in 2023, MOEbiz looks ahead to its next 100 years, and highlights from our 2023 Annual Awards & Charities Gala benefitting The Mariano Rivera Foundation.

  • Issue 436

    38th Annual Dealer Survey Part 2 with A3 and A4 manufacturer ratings, leasing company ratings and production print manufacturer ratings. Plus, HP’s Anneliese Olson discusses the company’s diversity initiatives, Sam Errigo of Konica Minolta shares growth strategies on the company’s 150th anniversary, and TD Synnex’s wide array of services beyond its distribution offerings. Also, Ricoh Partner Summit, how to craft positive customer service experiences, and CR Connect Dealer Tour focuses on Waltz Business Solutions.

  • Issue 435

    38th Annual Dealer Survey Part 1, flat rate billing, cyberthreat prevention lessons, ACDI aims to revolutionize fleet management with KPAX, why succession planning is an important business strategy, and James Imaging Systems. Plus, Toshiba Lead Beyond, HP Imagine 2023, Konica Minolta’s renewable energy initiatives.

  • Issue 434

    Production print spotlight featuring case studies of EO Johnson, and Virginia Business Systems/Edwards Business Systems, Kyocera launches new Ink Jet division led by Dustin Graupman, and production print entry strategies for dealerships of all sizes. Also training and employing production print specialists, Frank Mallozzi identifies production print growth potential and opportunities for office tech dealers, and Coordinated Business Systems celebrates 40 years in business.

  • Issue 433

    Women Influencers 2023, Sharp’s mentorship program, what makes a successful office service technician, and niche opportunities for office tech dealers in vertical markets including healthcare, government and education. Plus, Xerox light production devices and KDI Office Technology.

  • Issue 432

    Young Influencers of 2023, how Gen Z values are shaping a workplace revolution, digital habits of leading office tech executives, Distribution Management undergoes a rebranding, and sustainability practices in the office tech dealer channel. Plus, Sharp’s entry into production print, Veterans Way profile of US Marine Paul Douglas, and CR Connect Dealer Tour profile of Standley Systems.

  • Issue 431

    Opportunities and trends in print technology and document and print management including selling A3 and A4 print devices, helping customers manage documents with document management/ECM software, and tracking and managing prints. Also, AI insights with West McDonald, strategies for selling enterprise content management (ECM) software, GreatAmerica Financial Services’s 1nVOICE and Pass-Through Automation, and CR Connect Dealer Tour spotlights Office Advantage.

  • Issue 430

    Managed IT services as a diversification opportunity, including strategies for hiring IT talent and Intermedia’s UCaaS as an entry point. Also, laptop sales as a diversification offering and employing cybersecurity experts to enhance a managed IT services business. With AI Observations on ChatGPT, and spotlight on CDS Office Technologies.

  • Issue 429

    Diversification opportunities examined, including inkjet and “under the radar diversification opportunities” scanners, marketing services, EV chargers, mailing equipment, and water & ice. Also, label and barcode printers, digital print packaging, and production printers. Plus, VoIP systems and Epic Office Solutions.

  • Issue 428

    Digital transformation (DX) in the dealer channel beyond the print arena. Konica Minolta’s Laura Blackmer on digital transformation for its dealers, an office technology outlook, and the introduction of e-commerce platforms in the independent dealer channel. Plus, office tech dealers talk supply chain, DX, and hiring & retention; Rite Technology, and more.

  • Issue 427

    Annual Watchlist issue, trends, companies, people, and events to watch in 2023; 2022 Awards & Charities Gala Highlights; Frank’s 2023 Forecast; Crawford Technologies PDF Prowess; Frontier Business Products Profile; Recapping the supplies industry in 2022 and what to expect in 2023.

  • Issue 426

    37th Annual Dealer Survey Part 2, a visit to Polek & Polek, measuring success in your dealership, embracing the remote work era, Access Japan Sharp, Toshiba TEC expands color MFP applications, direct mail’s resurgence, ACDI diversifies into EV chargers, Fraser Advanced Information Systems dealer visit, PRINTING United Expo, CDA

  • Issue 425

    37th Annual Dealer Survey Part 1, Lexmark’s cloud focus, are your service techs as good as you think, Access Japan Konica Minolta, Mariano Rivera visits SandyAlexander, BTA Capture the Magic, Fraser Advanced Information Systems customer appreciation event, a visit to Polek & Polek, Otsuka Shokai celebrates 60th anniversary, tactics for reducing employee turnover, Professional Business Systems’ vision question, capitalizing on the soft signage opportunity.

  • Issue 424

    Production print, three dealers share their production print journeys, PRINTING United Preview, light production, package printing, Frank Mallozzi interview, Impact Networking’s Optimize event, JBMIA helps Japanese dealer members in COVID aftermath. The Swenson Group’s IT services journey, Bay Copy celebrates 50th anniversary

  • Issue 423

    Women Influencers 2022, the MPS evolution, tips for buying an MSP, Repeat Business Systems Profile, Access Japan Kyocera, digital transformation, the Metaverse Part 2, the latest on Toshiba Tec, BTA National Conference, Jim D’Emidio retirement party, Ride for Jillian.

  • Issue 422

    Young Influencers of 2022, vertical market watch, A4 sales strategies, selling the benefits of the Fiery DFE, the new wave of document management, Kyocera REIMAGINE, Mariano Rivera Celebrity Golf Benefit, DOT Security’s SOC grand opening, DocuWorld 2022, the Ricoh-Cybozu alliance, Metacode versus metaverse, Marco’s new vision, an interview with CIT’s Mike Jones

  • Issue 421

    The Cannata Report Turns 40, The most influential trends of the past 40 years, CJ’s fondest memories since joining The Cannata Report, EO Johnson and All Copy Products discuss the benefits of using NEXERA’s service data, ECM/document management virtual panel, why A3 is still relevant, Copy Concepts dealer tour, update on Konica Minolta Japan, Mike McGuirk’s retirement party, The Cannata Report’s client-partner dinner, Konica Minolta goes full throttle, inkjet technology, apps.

  • Issue 420

    What’s Next for the Independent Dealer Channel: acquisitions, private equity firms, venture capital investment, the changing dynamic of the OEM-independent dealer relationship, hiring and retention, diversification, and managed IT services. Plus, changes in copier services, how to know when it’s time to sell your dealership, integrating e-commerce on your website, the economic impact of the war in Ukraine, envisioning a four-day workweek with Arran Stewart of Job.com, CIT’s survey reveals the impact of the pandemic on the dealer channel, small and midsize dealers reflect on the state of the document imaging industry, Document Solutions Inc. (DSI) of Albuquerque, NM, and more.

  • Issue 419

    Managed IT/Security: strategies for expanding your managed IT business and cybersecurity services. Plus, acquisitions, hiring and retention, Sharp’s supply chain strategies for success, must-have traits for successful managed IT success, EFI Connect 2022, Eakes Office Solutions thrives with a diverse products and services lineup, IT best practices, and more.

  • Issue 418

    Diversification: how to gauge risks with rewards when diversifying your business. Beyond traditional print with VoIP, dye sublimation, hybrid workforce opportunities, and receipt and POS printers. Plus, supply chain issues in the channel, Kelley Connect, and more.

  • Issue 417

    WatchList 2022 Trends: Acquisitions, anything-as-a-service, cybersecurity, physical security, digital transformation, e-commerce, supply chain issues, the Great Resignation, telephony/VoIP, hybrid workforce, COVID-19, and more. Plus, companies and people on our radar screen, Frank G. Cannata’s forecast, dealers’ business goals, inkjet trends, flat rate billing, and the Frank Awards and Women Influencers Brunch.

  • Issue 416

    Annual Dealer Survey Part 2: dealer’s concerns, and ratings of A3 and A4 OEMs, leasing, document management, print management and production print providers. Plus, supply chain issues, cybersecurity offerings, leasing trends, Emerald Document Imaging, Veteran’s Award, and more.

  • Issue 415

    Annual Dealer Survey Part 1: the impact of COVID-19, IT, managed IT, MPS, ECM/document management, production print, VoIP, print management and MPS, dealer revenue, and acquisition trends. Plus, private equity acquisitions, keeping an IT team content, the future of the hybrid workforce, Southwest Copy Systems, and more.

  • Issue 414

    Production Print: Konica Minolta’s Customer Experience Center. Plus, selling wide format, production print, and industrial print software sales strategies, Mariano Rivera and his industry-wide job training and certification program, inkjet, Fisher’s Technology, and more.

  • Issue 413

    Women Influencers Jennifer Amatucci of Hytec Dealer Services, Tawnya Stone of GreatAmerica Financial Services, and Stacey Sujeebun of Konica Minolta. Plus, the future of A4, upselling and diversification, one dealer’s successful scanning service, Scott Maccabe and Larry White, ABR Digital Solutions, and more.

  • Issue 412

    Young Influencers: Jason Atkinson, Marco; Kristal Cook, ACDI; Brianna Makarevich, sales trainer, RISO; Tim Osborne, Brother; Blake Renegar, Kelly Office Solutions, and Karlee Ricks, Impact Networking. Plus, wide-format opportunities, security and the internet of things (IOT), inflation concerns, pandemic-related products, Pearson-Kelly Technology, and more.

  • Issue 411

    HP’s Amplify partner program: an analysis and review from both sides. Plus, website strategy, leveraging social media platforms, content strategy, marketing masters share success stories, LDI Connect, and more.

  • Issue 410

    The Future of MPS: new technologies, flat-rate billing, seat-based billing, the cloud, IoT, software solutions, redefining service, and customer needs, and MPS and managed services. Plus, ECM and document management, digital content management, post-COVID offerings, Macquarie Group, A.D. Solutions, and Ricoh USA’s initiatives to assist veterans.

  • Issue 409

    Diversification: RJ Young’s digital press expansion with Kodak and the pros and cons of diversifying product offerings beyond traditional office print, with AJ Baggott and Josh Santos. Plus, production print, Dino Pagliarello of Konica Minolta, selling managed IT, the battle between inkjet and toner, 3D success, research-oriented sales strategies, video conferencing, post-pandemic technology advancements, display graphics, signage, and more.

  • Issue 408

    Rebuilding after COVID-19: what’s next for sales and service, hiring and retention, and recruiting. Plus, remote response, acquisitions, virtual events, how the pandemic has impacted business, Predictive Insight’s Ed McLaughlin, how dealers can recharge and reset, Pacific Office Automation, and more.

  • Issue 407

    WatchList 2021 Trends: COVID-19, remote workforce, digital transformation, cybersecurity, smart office, virtual events, video calls, acquisitions, inket printing, leasing, managed services, remote demos, touchless technology, VoIP, wide format, and more. Plus, companies and people on our radar screen, Frank G. Cannata’s forecast, Blue Technologies, Toshiba’s StoryTeller platform, how to ramp up your managed IT business, Mimaki’s textile printers, Wes McArtor of Nexera on quality analytics, managed services, consumables and supplies outlook, Ricoh Graphic Communication’s Gavin Jordan-Smith, the Frank Awards and Women Influencers Brunch, and more.

  • Issue 405

    Annual Dealer Survey Part 2: dealer’s concerns, including competing with manufacturer’s direct branches, hiring and retention, and diversifying business offerings, plus ratings of A3 and A4 OEMs, leasing, document management, print management, and production print providers. Plus, tech support strategies, label and barcode printing, selling high-speed scanners, The Swenson Group, RISO’s remote product demos, an SMB security alert from ConnectWise, and more.

  • Issue 404

    Annual Dealer Survey Part 1: complete dealer channel overview with financial performance and revenue figures, managed print offerings, dealers engaged in production print, managed network services trends, growth opportunities and diversification, and acquisitions. Plus, Epson America’s partner meeting, Aaron Dyck and Impact Networking’s new ES99 division, Konica Minolta’s Phil Boatman, Centric Business Systems’ milestone anniversary, preparing to sell your dealership, Vision Office Systems, and more.

  • Issue 403

    Women Influencers Natalie Cumberbatch of Kyocera, Michelle Speranza of LEAF Commercial Capital, and Heather Poulin of Ricoh. Plus, diversity initiatives, leading female executives on managing during the pandemic, Canon’s WiLL program, Susie Woodhull of Woodhull LLC, industry innovation in response to COVID-19 including remote print management solutions, online facility check-in systems, and employee health monitoring. In addition, Toshiba’s first entry into the A4 space, and more.

  • Issue 402

    Production and Industrial Print: wide format, book publishing, production print opportunities and sales strategies, production print workflow and web-to-print software, and Steve Gau on Marco’s successful production print operation. Plus, Eric Auman on Hytec Dealer Services product diversification initiatives, Kyocera’s high-speed inkjet printer in action, the “Big Six” Japanese OEMs’ financial performance, Ed McLaughlin on his latest venture, Predictive InSight, and more.

  • Issue 401

    Young Influencers Meghan Acciavatti of ACDI, Matt Kochanowski of Epson, Casey Lowery of Applied Imaging, Kyle Lowery of Applied Imaging, Emily Rodriguez of Hytec Dealer Services, and Lindsay Usherwood of Usherwood Office Technology, plus coping with COVID’s impact from Jim Coriddi of Ricoh, Mason Olds of Canon, Mike Marusic of Sharp, Oscar Sanchez of Kyocera, Rick Taylor of Konica Minolta, and Larry White of Toshiba. Also, creating a successful managed services business, AI in the office imaging space, Seiko Epson’s printhead business, Growth Achievement Partners’ Chris Ryne on managed IT success, waterless offset printing, Epson’s plans for global expansion, and Shore Business Solutions.

  • Issue 400

    Service and Services: MPS, how to fix your service operations, Canon’s virtual tool for dealer service techs, the A3 landscape, Hunter McCarty of RJ Young retires, and COVID-19 survival tactics. Plus, Deb Dellaposta and Doing Better Business, an interview with founder Frank G. Cannata to celebrate our 400th issue, and more.

  • Issue 399

    Diversification: managed services, VoIP, digital label printers, desktop scanners, high-speed scanners, audiovisual services, POS printers, and retail market technology. Plus, the office of the future (aka the intelligent office or the smart office), the hybrid workforce, color inkjet printing, A4, Konica Minolta’s digital transformation, Keith Kratzberg of Epson America, heat transfer dye sublimation, Perry ProTECH, and more.

  • Issue 398

    Security: cyberthreats, network security, MFP security risks, physical security, and the most common SMB security threats. Plus, EFI Connect, managed IT services, RMM, acquisitions, Prior & Nami, Jennifer Amatucci of Hytec Dealer Services, productivity software solutions, and more.

  • Issue 397

    Sustainability: managing sustainability through MPS, top OEMs’ innovative environmental initiatives, toner cartridge recycling, managed services, and sustainability. Plus, industry-wide green initiatives, PrintReleaf, Epson’s inkjet technologies, textile printing, SumnerOne, and more.

  • Issue 396

    WatchList 2020 Trends: A3 and A4, acquisitions, AI, the cloud, compatibles, consolidation in MSP space, VoIP, security, customizable interfaces, inkjet, smart office, wide format. Plus, companies and people on our radar screen, Frank G. Cannata’s forecast, LDI Connect’s 20th anniversary, production and industrial print initiatives, Toshiba’s Elevate platform, how to build a successful managed IT platform, digital transformation, tariff wars impacting U.S. and China economies, the Frank Awards and Women Influencers Brunch, and more.

  • Issue 395

    Annual Dealer Survey Part 2: dealer’s concerns, including competing with manufacturer’s direct branches, hiring and retention, and diversifying business offerings, plus ratings of A3 and A4 OEMs, leasing, document management, print management and production print providers. Plus, Marco’s Doug Albregts, ArcDrive’s Greg Walters, Graph Expo/PRINT’s farewell to Chicago, information technology services strategies, Novatech’s Dan Cooper, digital and cloud-based communications/digital signage opportunities, and more.

  • Issue 394

    Annual Dealer Survey Part 1: complete dealer channel overview with financial performance and revenue figures, managed print offerings, dealers engaged in production print, managed network services trends, growth opportunities and diversification, and acquisitions. Plus, A4 as an alternative to A3, solving workflow challenges, John Lowery of Applied Imaging, Les Olson Company’s fourth generation of leadership, OEMs’ Tokyo showroom trends, and more.

  • Issue 393

    Production and Industrial Print: Larry Weiss of Atlantic, Tomorrow’s Office and Frank Mallozzi of EFI on their production print partnership, Mary Jo Johnson and EO Johnson’s Production Print Customer Experience Center, Flo-Tech’s John Byxbee on joining forces with Flex Technology Group, light production print opportunities for dealers, ITMA 2019 with EFI, Epson and HP, digital presses, dye sublimation, Premium Digital, and more.

  • Issue 392

    Women Influencers: Erica Calise of Sharp Imaging and Information Company of America, Maegan Lujan of Toshiba America Business Solutions, and Victoria Ringwood of Konica Minolta Business Solutions U.S.A. Plus, ProCopy’s Mike McGuirk on Flex Technology’s acquisition model, EO Johnson’s Roger King, TABS’ Scott McCabe, standalone scanners, label and barcode printers, U.S. tariff policies, Pulse Technology’s Chip Miceli on rebranding and new initiatives, HP’s Anneliese Olson, and more.

  • Issue 391

    Young Influencers of 2019: A.J. Baggott of RJ Young; Lauren Ford of Square 9; Mark Flesch of Gordon Flesch Company; Kristen Goldberg of Canon U.S.A.; Patrick Flesch of Gordon Flesch Company; Stacey Sujeebun of Konica Minolta. Plus, industrial print opportunities at inPrint 2019, pre-press software for in-plants, Aaron Dyck of Clover Imaging Group on digital marketing best practices, the channel’s leading acquirers talk strategy, including Flex Technology’s Frank Gaspari, Marco’s Jeff Gau, UBEO’s Jim Sheffield, and Visual Edge’s Michael Brigner and David Ramos.

  • Issue 390

    Service and Services: expanding managed IT strategies from Michael Amiri of Continuum, Todd Croteau of Konica Minolta’s All Covered, and David Pohlman of Collabrance. Plus, LMI’s approach to print management and MPS, Nexera’s Wes McArtor on the iDaaS billing model, document management, Omni Business Systems, MPSA VP Tawnya Stone, Impact Networking’s Frank Cucco, security, streamlining MPS strategies with Supplies Network, and leading leasing company executives on declining print output, bundled contracts, e-signatures, and more.

  • Issue 389

    Inkjet Printing: inkjet trends in high-end production, wide format and industrial print; packaging, production, and labels; RISO’s Andre D’Urbano on high-speed inkjet printers. Plus, OKI Data’s new MFPs, print management software, ECM solutions, document capture, WiZiX’s Gary Johnson, and more.

  • Issue 388

    Dealer of the Future: augmented reality, private equity investment, inkjet moves upstream, managed IT, business intelligence and analysis offerings, the digital workplace/the office of the future, cybersecurity solutions, and digital signage. Plus, EFI Connect, the XasS business model, Document Solutions Inc., OEMs weigh in on aftermarket opportunities, diversification, sales models and dealer compensation programs, Ray Morgan Company, and more.

  • Issue 387

    Security Issue: security offerings represent diversification opportunities for the dealer channel, including managed IT services, education and awareness programs, access control and surveillance cameras, partnering with third-party managed IT service providers, and data security risks of internet-connected copiers, printers, and MFPs. Plus, RJ Young’s transition, Xerox and Fujifilm, SEO best practices, and more.

  • Issue 386

    WatchList 2019 trends include 3D printing, AI, robotics, augmented reality, the cloud, device as a service (Daas), the smart office, inkjet printing, managed IT services, tariffs, workflow solutions, and production and industrial print. Plus, companies and people on our radar screen, Frank G. Cannata’s forecast, ACDI and Psigen’s partnership, CR Live profile of Marco, Clover Imaging Group’s Amplify, Grad Rosenbaum on HP’s Premier Partner Program, a close-up of Panasonic’s commercial product lineup, our 33rd Annual Awards & Charities Dinner and 3rd Annual Women Influencers Brunch, and more.

  • Issue 385

    Annual Dealer Survey Part 2: dealer’s concerns, including competing with manufacturer’s direct branches, hiring and retention, and diversifying business offerings, plus ratings of A3 and A4 OEMs, leasing, document management, and print management providers. Plus, Canon’s Sam Yoshida returns to the US, Advance Business Systems, Centric Business Systems, and more.

  • Issue 384

    Annual Dealer Survey Part 1: complete dealer channel overview with financial performance and revenue figures, managed print offerings, dealers engaged in production print, managed network services trends, growth opportunities and diversification, and acquisitions. Plus, ACP, Capital Business Systems, Panasonic’s Kimberly Buchanan, thINK End-User Conference, Lexmark’s Phil Boatman on scaling dealer strategies, and more.

  • Issue 383

    Production and Industrial Print issue: high fusion inks, big iron experts from Marco and Pacific Office Automation, Impact Networking and Novatech’s best practices for selling wide format, RISO’s cut-sheet inkjet technology, PRINT 18, and OK Data’s imaging strategy shifts to industrial print. Plus, Jim Loffler of Loffler Companies, Clover Imaging’s Amplify at work at Kelley Imaging Systems, Continuum’s commitment to hiring veterans, and more.

  • Issue 382

    Women Influencers: Mary Jo Johnson of EO Johnson, Ragni Mehta of Xerox, and Anneliese Olson of HP. Plus, Sharp’s new president Mike Marusic on the company’s key initiatives, Ricoh’s ConvergX 2018, Lexmark’s Cloud Connector Platform, ITEX 2018, CR Live Dealer Tour profile of Prosource, how to recharge your website, plus industry icon Tom Johnson to be honored by The Cannata Report.

  • Issue 381

    Young Influencers of 2018: Chelsey Bode of Pearson-Kelly Technology. Arial Harland of GreatAmerica Financial Services, T. Michael Laverty Jr. of Colony Business Systems, Christian Mastrodonato of Konica Minolta Business Solutions, U.S.A., Chera Pupi of Continuum, and Chris Roll of Pacific Office Automation. Plus, OEM initiatives foster a more diverse and inclusive workplace, Modern Office Methods, Donnellon McCarthy Enteprises, label and barcode printing, light production digital printers, Virtual Panel Series feature on leasing with Jennie Fisher of GreatAmerica, Phil Buysse of US Bank, Fred Carollo of TIAA Bank, Nick Capparelli of LEAF Commercial Capital, Michael D’Errico of CIT Group Inc., Rob Parker of Wells Fargo Equipment Finance, and Steve Riggs of DLL Group, and more.

  • Issue 380

    Service & Services: selling information technology (IT) services, Image Matters’ MPS success story, and the new role of today’s service tech goes well beyond fixing MFPs. Plus, CR Live spotlights Imagenet Consulting, office technology dealers find success with cybersecurity services, how to successfully brand your dealership, Holly O’Rourke of EFI, and more.

  • Issue 379

    Software and Services: ECi and Nuance’s aggressive acquisition strategy in the dealer channel, what the Xerox – Fuji deal means to the independent dealer channel in North America, and the evolution of offerings from document management and capture providers. Plus, CR Live spotlights Walter Stewart and The Stewart Organization, Young Influencer Harris Delchamps of RJ Young, and DME’s marketing initiatives gets a makeover via Clover Imaging Group’s Amplify marketing platform.

  • Issue 378

    Dealer of the Future Issue: how will the dealer channel fare in 2018 and beyond, production print as a viable diversification offering, and workflow solutions. Plus, One Canon meeting, CR Live spotlights Pacific Office Automation, Amy Hoover of Wells Fargo, and more.

  • Issue 377
  • Issue 376

    Cannata WatchList: Trends to watch in 2018 include acquisitions in the dealer channel, AI, declining clicks, consolidation among the OEMs, emergence of inkjet, rise of regional dealerships, label printing, the millennial movement, mobile technology and the cloud, seat-based billing, cybersecurity and physical security, and wide format and large format printing. Plus, companies and people in the industry to watch in 2018, Life in the Fast Lane – The Cannata Report’s 32nd Annual Awards & Charities Dinner recap and Tequila Sunrise, the 2nd Annual Women Influencers Brunch, hiring and retention issues in the channel, third-party solutions providers provide new enhanced product offerings, shakeups in the supplies and consumables industry, CR Live spotlights Charlie Tiernan and New England Copy Specialists (NECS), and more.

  • Issue 375
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  • Issue 352

    Diversification opportunities for all office technology dealers to pursue, including four conventional offerings that can have an immediate impact; label printing for a wide array of verticals, including online packaged goods and cannabis businesses; wide format printing prospects; and getting into the EV charging space with insights from ACDI. In addition, market opportunities for DocuWare software abound in a variety of industries, and how many product lines can a dealer sell effectively? Plus, Copier Careers Insights on the current office technology job market and a profile of Precision Duplicating Solutions (PDS).

  • Issue 351