Frank Cannata and José Estébanez talk about what Kyocera’s new Nova A3 series of MFPs could mean for office tech dealerships.
CR Exclusives
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Frank Cannata and Lou Usherwood talk about production printing, dealer peer groups, and how to make money in office tech.
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Our 41st Annual Dealer Survey comes at a pivotal moment as the industry undergoes rapid transformation.
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Video
Fridays with Frank – Usherwood Office Technology Celebrates 50 Years
by Mark Vrunoby Mark VrunoAfter five decades in the channel, print still reigns supreme, but IT services are gaining major ground at Usherwood.
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Issue Announcements
The AI Disruption Accelerates in the Office Technology Sector
by CJ Cannataby CJ CannataFrom artificial intelligence to robotics/autonomous mobile robots (AMRs), the time is NOW for the office technology dealer channel!
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Op-Ed & Commentary
Editor’s Letter | Mark My Word: AI, AMRs, Robotics, and Whatever Workplace Technology Comes Next
by Mark Vrunoby Mark VrunoAdaptive office and workplace technology business owners remain, as always, ready to learn about AMRs in the dealer channel.
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CLICK! WHERE WE’VE BEEN & WHAT WE’VE SEEN: Office Technology & National Business Products Industry Annual City of Hope Tour
by Mark Vrunoby Mark VrunoWhere in the office technology world we were last month: the National Business Products Industry Annual City of Hope Tour and Hall of Fame Dinner.
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Video
IN FOCUS: GreatAmerica’s Leadership Team Discusses Office Tech Dealer Challenges
by Mark Vrunoby Mark VrunoIn a “roundtable” video discussion, four GreatAmerica Financial ELT members field questions about major challenges facing their dealer partners in 2026.
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In an exclusive Q&A, Founder Frank Cannata asked Kyocera five questions about the OEM’s new Nova Series as well as inkjet technology and dealer consolidation.
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Before he retires, Datamax leader Barry Simon stresses the importance of dealer peer groups, diversifying, and not cutting too much.
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CR Exclusives
FRANKLY SPEAKING: Sharp Electronics Japan Appoints New President and CEO
by Frank G. CannataAs part of the OEM’s search for its next growth engine, longtime friend Ted Kawamura is poised to take the helm at Sharp.
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CR ExclusivesUncategorized
CR Connect Video Spotlight: Andrew Ritschel of Electronic Office Systems
by Mark Vrunoby Mark VrunoThe founder of New Jersey-based dealer Electronic Office Systems (EOS) discusses customer retention and industry challenges.
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Mark your calendar for Thursday, November 19, 2026, for The Cannata Report’s 41st Annual Awards & Charities Gala!
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How does Arkansas dealer Datamax measure employee satisfaction? It’s about more than money, says Barry Simon.
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More than 250 office technology dealers are now reselling Intermedia Cloud Communications’ services.
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IDP and production printing may represent the paths to the near future for office technology equipment dealers.
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Issue Announcements
How to Grow a Future-Ready Office Technology Business
by Mark Vrunoby Mark VrunoMore office technology dealers are migrating from hardware suppliers to DX partners in the Age of AI, Cloud, and Cybersecurity.
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Op-Ed & Commentary
Editor’s Letter | Mark My Word: Leveraging AI and Cloud-Powered Workflow Software in Workplace Technology
by Mark Vrunoby Mark VrunoHow to prevent fast-paced changes from slowing down the service experience within workplace technology.
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In this Women’s History Month 2026 edition of “Coffee with Carol,” a remarkable 106-year-old reflects on a life filled with change, technological and otherwise.
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CLICK: The Office Technology Industry’s Executive Connection Summit, 2026 Edition
by CJ Cannataby CJ CannataWhere we were last month: ECS 2026, the big office technology event in Arizona!
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CR Exclusives
6 Office Technology Dealer Channel Icons Share Their Wisdom
by Mark Vrunoby Mark VrunoLessons from the past can help today’s office technology dealers to stay competitive.
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Veterans
VETERANS WAY: Meet Deepak Sharma, U.S. Veteran and Army Combat Engineer
by Frank G. CannataU.S. veteran talks about his military experience and post-service career path to that led him to Kyocera Document Solutions Inc.
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HP Designjet wide-format print and more are coming from Distribution Management in 2026.
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Video
Fridays with Frank – More People Watching within Workplace Technology
by Mark Vrunoby Mark VrunoThree more workplace technology people to watch in 2026: Chenyi Chiu of Katun; Dan Doyle, Jr. of DEX Imaging; and Larry White of Toshiba.
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What happens to office print devices when the Boomers retire? WIll there be any “print love” left in the imaging equipment reseller channel?

