CR Exclusives

DEX Imaging’s print clicks are up in 2026, reports CEO Dan Doyle, Jr. Could what’s going on be attributed to the AI effect?

A century of BTA: Wow! Frank Cannata remembers half of them, including when the Business Technology Association was known as NOMDA.

Why international office technology company Katun probably is bigger (and badder) than some less-informed people may think.

Frank G. Cannata welcomes Mike Boyle, the new president of the Business Technology Association (BTA), and they discuss meeting today’s office technology challenges.

Frank G. Cannata welcomes special guest Greg Goldberg, general counsel for the Business Technology Association (BTA), to discuss challenges facing dealers today.

How five women influencers continue to demonstrate empowerment within the office technology dealer channel.

Sharp has seen its production printing profile rise high in the past two and half years. What’s the OEM’s secret to success among office technology dealers?

The Cannata Report SURVEY needs more office technology dealers to participate. There’s only one week left until the deadline expires!

In an exclusive interview, the Pacific Office Automation CEO sits down with Board Member David Porter on the occasion of the dealership’s 50th business anniversary.

In the name of MFPs, what is aftermarket player Katun doing in the hardware business? Frank Cannata asks Lanny Meek a disruptive question.

Video content features candid insights from this year’s three Women Influencers on AI, leadership, customer service, and what’s next for the dealer channel.

Why should dealers partner with Xerox for production printing? Karl Boissonneault, president of North American channels, offers some thoughts.

Three adept dealer leaders met at the powerful intersection of legacy and leadership: Meet our 2026 Women Influencers . . .

On the last day of her full-time tenure at GreatAmerica, the office technology industry icon continues to reflect on her noteworthy career and provides insights about AI and diversification as she transitions into a new chapter.

Want ROI? Office technology dealer owners, may we have 900 seconds of your time? Frank Cannata asks channel leaders to spare 15 minutes and take our Survey before July 17th.

Ron Petrucci delves further into the savings potential for office technology equipment dealers using aftermarket toner. Might Katun also enter into the production printing arena?

The office technology industry icon from GreatAmerica reflects on her noteworthy career and provides insights about key current and future business topics as she transitions into a new chapter.

As the Business Technology Association celebrates its 100th anniversary, BTA General Counsel Greg Goldberg fielded some questions on the minds of dealers in the 26th year of the new millennium.

What does Xerox’s new GTM strategy look like? Where does print fit in? And, what is ‘The Lexmark Way?’

What does GreatAmerica Finanical Services’ acquisition of Heritage Bank mean for the office technology dealer channel?

The aftermarket could be the key to making more money and more margin for dealers in the office technology channel, says Katun’s Ron Petrucci.

Boissonneault, the U.S. OEM’s North American channel president, talks about Xerox go-to-market strategies, the Lexmark integration, and partner relations.

What fresh thinking does the ’26 class of thirty-something young influencers bring to the office technology dealer channel?

Hiro Ueda, founder of Domo Services, recently returned from a six-week trip to Japan, where he met with new companies and old friends. He’s excited about three AI-driven opportunities related to both hardware and software.

Around the table: Office technology conversations and connections amid fine dining in Manhattan.