Research from NordStellar reveals that last year’s surge was led by Qilin and new groups targeting U.S. manufacturing SMBs. Why proactive monitoring is essential for defense.
Managed IT and Security
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Managed IT and Security
The Cricket Continuum Announces Robotics Presence at ECS 26
by Mark Vrunoby Mark VrunoThe Cricket Continuum to showcase lineup of Continuum Office Ready Robots (CORR), dealer agreements, and practical business models designed for copier dealers, managed services providers, and office technology resellers.
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Managed IT and Security
Agfa Concludes Investigation into Cybersecurity Incident
by Mark Vrunoby Mark VrunoRansomware group obtained older, non-sensitive data that are no longer related to Agfa, company says.
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Managed IT and Security
Netrix Acquires U.S. Managed IT Services from Ricoh USA, Inc.
by Mark Vrunoby Mark VrunoBased in the Chicago area, the acquisition expands Netrixās MSP and cloud solutions portfolio and broadens its reach across the United States.
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Managed IT and Security
ConnectWise Asio Now Features Extensive Remote Monitoring and Management Third-Party Patching
by Mark Vrunoby Mark VrunoIn addition to expanded 3rd party RMM patching, the Asio platform now also includes robotic process automation breakthroughs and modernized professional service automations, ConnectWise announces.
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Managed IT and Security
ConnectWise Unifies Cybersecurity and BCDR in One Platform
by Mark Vrunoby Mark VrunoBy uniting Security Event and Incident Management (SEIM), AI-driven Managed Detection and Response (MDR), and Business Continuity Disaster Recovery (BCDR), ConnectWise cuts complexity, accelerates response, and delivers always-on resilience; aims to cut threat response and recovery by up to 50%.
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Managed IT and Security
Modern Office Methods Technology Makeover Sweepstakes
by Mark Vrunoby Mark VrunoModern Office Methods (Blue Ash, Ohio) and its Obviam subsidiary are offering a deserving, non-profit organization the chance to receive a full office and network security transformation.
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Managed IT and Security
Canon Named Official Managed Services Provider of the Fighting Irish
by Mark Vrunoby Mark VrunoUniversity of Notre Dame Athletics expands its partnership with Canon USA, through 2030, for the department’s printing and managed IT services needs.
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When dealers provide cybersecurity services through MSP partnerships, mutual expectations need to be managed.
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Security
Common Mistakes Dealers Make When Entering the Cybersecurity Biz
by Mark Vrunoby Mark VrunoSome of the largest pitfalls include how to sell, to whom, and how to define sales āwins.ā These challenges are tips of the deep, cybersecurity iceberg.
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Security
The Silent Threat to Cybersecurity: Printers and MFPs in the Age of Digital Transformation
by Scott Cullenby Scott CullenCybersecurity-minded manufacturers are fighting back as imaging devices have become prime targets for hackers.
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With ransomware attacks on the rise, even smaller dealerships are at risk from hackers.
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Is managed IT in the mix with your sales and lease deals? Should it (IT) be part of a lease agreement?
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Office technology dealerships of all sizes need to be prepared for the inevitable. Cybersecurity today is a question of when (not if).
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Managed IT & Solutions
Mastering the MSP Model: A Dealerās Blueprint for IT Services Success
by Mark Vrunoby Mark VrunoStrategies for unlocking growth opportunities in IT services.
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Managed IT & Solutions
DEXTEK Takes Off: How DEX Imaging is Accelerating into the Managed IT Services Market
by Scott Cullenby Scott CullenDEX Imaging’s Bill Wosilius outlines DEXTEKās strategic vision, market approach, and growth ambitions.
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Managed IT & SolutionsSecurity
Why October Is Prime Time for Dealers to Strengthen Client Security
by Kate Graggby Kate GraggOctober is Cybersecurity Awareness Month, a perfect time to audit and upgrade your security practices, and if you offer managed IT services, talk to your clients about doing the same.
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Managed IT & SolutionsSecurity
Hard Copy | From the Editorās Desk: If Youāre Not Concerned about Cybersecurity, Whatās Wrong with You?
by Scott Cullenby Scott CullenFor those interested in learning more about cybersecurity be sure to check out Connectwise’s MSP Threat Report, which analyzes key security incidents of the past 12 months.
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Managed IT & SolutionsSecurity
What Every Dealer Needs to Know about Cyber Insurance
by Scott Cullenby Scott CullenCyber insurance is a must for any office technology dealer or managed service provider (MSP) offering managed IT services, whether or not cybersecurity is included in those services.
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Managed IT & Solutions
Strategies for Building a Growth-Oriented Managed IT Services Business
by Mark Vrunoby Mark VrunoAvoid following the same blueprint used for your imaging business when launching a managed IT services business.
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Managed IT & Solutions
Managed IT Services: A Viable Path to Net New Customers
by Kate Graggby Kate GraggAs the office technology industry trends further toward offering managed IT services to their clients, a lot of attention has been paid to the ways a dealer’s hardware sales and service teams can generate leads.
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Managed IT & Solutions
Security Breached: Impact Networking’s IT Team Saves a New Client from Disaster
by Mark Vrunoby Mark VrunoHow a website lead to Impact Networking, then a hack attack, led to a $9 million, five-year contract for cybersecurity and managed services.
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Cybersecurity Awareness Month is an opportune time to acknowledge the many cyberthreats that can impact your dealership and your customersā businesses.
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Managed IT & Solutions
Cybersecurity Indifference Can Haunt You and Your IT Customers
by Noel Wardby Noel WardAs office technology dealers diversify into managed IT, a cybersecurity offering can make them more valuable to their customers.
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Options abound for office technology and services dealers to expand their IT services business, including expanding their offerings.

