Managed IT and Security

Predictive Intelligence: The industry’s first purpose-built MSP System of Action unifies PSA, RMM, remote access, cybersecurity, automation, orchestration, AI agents, and ecosystem integrations.

New partnership with Impact Networking gives Sandler’s MSP and MSSP (security) partners another trusted option to help clients navigate growing technology complexity and evolving business demands.

Annual profitability benchmark finds best-in-class IT solution providers sustained 19%+ adjusted EBITDA for a record sixth consecutive year as AI-driven automation, operational discipline, and scalable execution redefine the economics of IT solution provider growth, ConnectWise reports.

New operational modeling demonstrates how AI-driven orchestration and autonomous execution will fundamentally reshape MSP productivity, scalability, and operating economics, says ConnectWise.

Star Managed Services, a division of Stargel Office Solutions (Houston, Texas), is awarded as a top-performing managed service provider based on its leadership, growth, and impact across the IT industry.

Since 2018, PitchIT has served as a launching pad for emerging companies, with alumni collectively securing more than $10 million in investment funding, expanding partner ecosystems, and accelerating adoption across the MSP industry, IT Nation reports.

For smaller office technology dealers, profiting from some managed IT services may be better than none.

Quocirca positions Xerox as a Leader in its 2026 Automation & AI, Cloud and Technology (ACT) assessment.

Based in Tarpon Springs, Florida, Wayne Croushorn discusses networking, mentorship, and building a scalable IT business with TeamLogic.

Pulse Technology to host a live webinar on June 3 about the critical first 24 hours after a breach and how to reduce a shutdown risk.

Beaverton, Oregon-based dealer Pacific Office Automation (POA) has been named by The Channel Company’s CRN brand to the Managed Service Provider 500 list in the Elite 150 category for 2026.  

WorkSmart, NexusTek, and IBM executive tapped to propel growth in an evolving technology services landscape in North America for the Konica Minolta Managed IT Services Division that encompasses All Covered and IT Weapons.

AI security could be the best defense against AI threats to office technology clients.

The profitable side of being digital: How office technology dealers can make money by reselling managed IT services.

Investment in company-owned operations, in five states, expected to drive real-world insights, validating new IT solutions for more than 350 locations nationwide; also will bolster Innovation and fuel further brand growth, says franchisor TeamLogic IT.

Xerox Corp. launches ITaaS, an AI-powered platform, to help simplify technology for small and medium-sized businesses.

As part of a scheme that generated $5 million in revenue for the Democratic People’s Republic of Korea, the defendants managed and operated “Laptop Farms” intended to deceive victim employers Into believing they had hired U.S.-based IT workers.

Setting a new standard for MSP cybersecurity: ConnectWise’s unified, AI-powered solution enables MSPs to reduce tool sprawl, improve visibility, and accelerate response with an industry-first, 15-minute service level agreement.

The U.S. portion of a network of small office/home office (SOHO) routers is neutralized by the Department of Justice as it conducts a court-authorized disruption of a domain name system (DNS) hijacking network controlled by a Russian military intelligence unit.

The latest ConnectWise research highlights how identity abuse is redefining MSP risk, revealing that attackers increasingly exploit trusted identities, remote access infrastructure, and software supply chains as AI accelerates speed and scale.

Indiana dealer Braden Business Systems makes the 2026 CRN “500 List” in the security category for managed services providers (MSPs).

Following sustained growth in its New York anchor market, MSP Tecnetics to meet the growing demand for scalable, multi-region technology integration support.

Pacific Office Automation (POA) has been named the #1 cybersecurity firm in Phoenix by the Phoenix Business Journal.

Research from NordStellar reveals that last year’s surge was led by Qilin and new groups targeting U.S. manufacturing SMBs. Why proactive monitoring is essential for defense.

The Cricket Continuum to showcase lineup of Continuum Office Ready Robots (CORR), dealer agreements, and practical business models designed for copier dealers, managed services providers, and office technology resellers.