Lexmark is named a leader in cloud print services by global market insight and research firm Quocirca for the fourth consecutive year.
Artificial Intelligence (AI)
News coverage related to Artificial intelligence (AI), the ability of a digital computer or computer-controlled robot to perform tasks commonly associated with intelligent beings.
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Breaking News, Business & Finance
HP Indigo Showed the 18K HD Digital Press at China Print 2025
by Mark Vrunoby Mark VrunoBuilt upon the legacy of the world’s best-selling B2 digital press, which has propelled over 1,000 businesses to success, the HP Indigo 18K HD Digital Press is the next generation that takes the renowned application range and user experience to new heights, says the OEM.
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Breaking News, Business & Finance
PRINTING United Alliance Drives Industry Education Forward with New iLEARNING+ Courses
by Mark Vrunoby Mark VrunoNew professional resources from PRINTING United Alliance cover dye sublimation, AI, screen printing, and customer service for timely, real-world training to prepare the industry workforce for continued success.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, May 12-16, 2025
by Mark Vrunoby Mark VrunoWelcome to Monday with Mark, our rapid recap of the previous week’s office technology news.
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Breaking News, Business & Finance
Square 9’s InquireAI Sets a New Standard for Intelligent Capture Automation
by Mark Vrunoby Mark VrunoUsers can unlock unprecedented reliability with accurate, data-driven decision making, says developer Square 9 Softworks.
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Breaking News, Business & Finance
Konica Minolta Spotlights Digital Embellishment Growth Engine
by Mark Vrunoby Mark VrunoKonica Minolta is a ‘bronze’ level sponsor of the AMPLIFY Print 2025 finishing and embellishment show next month in Rosemont, Illinois, near Chicago (June 10-12).
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CR Special Features
DocuWare’s Channel Strategy: Michael Gale on Partner Growth and Engagement
by Scott Cullenby Scott CullenDocuWare’s VP of channel sales discusses how DocuWare differentiates its partner experience and what to expect at DocuWorld.
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Keeping up with cybersecurity—the scary subset of managed IT. Strategies are evolving for office technology dealers.
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Op-Ed & Commentary
Editor’s Letter | Mark My Word: Follow Infotech and Cybersecurity to Profits
by Mark Vrunoby Mark VrunoOn the road to managing IT and cybersecurity, technological threats can point the way to more recurring revenue for dealerships.
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CR-Connect Dealer Tour
CR-Connect Dealer Tour | A New Chapter, Same Core Values: Document Solutions, Inc.’s Leadership Transition
by Scott Cullenby Scott CullenWith deep roots, a clear vision, and a culture-first approach to growth, Jocelyn Gorman takes the president’s role at Document Solutions Inc. (DSI) in Albuquerque, New Mexico.
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Breaking News, Business & Finance
Konica Minolta’s ALICE Receptionist Recognized by Security Today
by Mark Vrunoby Mark VrunoAdvanced security solution developed by Konica Minolta named in “The Govies” government security awards.
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Breaking News, Business & Finance
Ricoh Partners with Restoration and Insurance Software Companies to Support Growing Documentation Requirements
by Mark Vrunoby Mark VrunoAccelerated collaborations with experienced software partners through enhanced functionality of RICOH 360 degree imaging platform.
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Breaking News, Business & Finance
DocuWare Webinar to Explore the Next Level of Intelligent Document Processing with AI
by Mark Vrunoby Mark VrunoFor existing DocuWare customers, this IDP webinar is scheduled for Wednesday, April 23, 2025, at 2 pm (Eastern Time).
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Breaking News, Business & Finance
“Monday with Mark:” Office Technology News Highlights, April 14-18, 2025
by Mark Vrunoby Mark VrunoWelcome to “Monday with Mark,” our rapid recap of the previous week’s office technology news.
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CR Special Features
HP Amplify Evolves: New Enhancements Aim to Boost Partner Success and AI Readiness
by Scott Cullenby Scott CullenSuperPower incentives (coming in May), AI enablement, and productivity tools mark the next phase in HP’s partner-first strategy.
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Powered by AI and a staff of some 200 people, newly named business unit advances Konica Minolta’s investment in building a smarter, more connected digital future, OEM says.
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From GenAI to agentic AI, dealers are leveraging machine-learning tools to enhance service operations as well as sales, human resources, and back-office productivity.
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Welcome to The Cannata Report’s second AI-themed issue. (Note: A human being actually wrote this column!)
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Economics & Business
Japanese Headlines | Otsuka Shokai Utilizes AI Happiness for Employee Well-being and Company Growth
by Tetsuo Kuboby Tetsuo KuboAmid Japan’s growing labor shortage, an AI-powered app is helping to boost employee engagement, reduce turnover among young or high-performing staff, and rapidly integrate mid-career hires.
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Technology Trends
Outside the Box | A Story of Generative AI: Promise, Peril, and the Path Forward
by Petra Dienerby Petra DienerAppreciation for and concerns about generative AI. Four experts on the topic chime in regarding the latest in artificial intelligence.
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Best practices for integrating artificial intelligence (AI) into your workflow.
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Technology Trends
Dealer Partner Panel Q&A: Reshaping Our Infoscape with AI
by Mark Vrunoby Mark VrunoIs artificial intelligence (AI) more like a mythical genie or Isaac Asimov’s ‘I, Robot’ sci-fi turned real?
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Technology Trends
The AI Playbook for Copier Sales: from Cold Calls to Closing Deals
by Greg Waltersby Greg WaltersUnlocking the AI power of large language models to generate leads, tailor pitches, and crush quotas.
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Technology Trends
AI’s Growing Role in Office Technology and Solutions
by Scott Cullenby Scott CullenFrom smarter MFPs to predictive maintenance and intelligent workflow automation, AI is enhancing productivity, security, and efficiency.
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AI-powered recruitment tools offer potential for efficiency, improved candidate matching, and better retention.