Our rapid recap of the previous week’s office technology news.
ECI Software Solutions
For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to businesses around the world. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI’s solutions integrate into every aspect of a customers’ business. Privately held with more than 16,000 customers, ECI is headquartered in Fort Worth, Texas, USA, with offices and companies throughout the U.S., Australia, New Zealand, England, and the Netherlands.
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Office/Workplace Technology
ECI Software Solutions Names Graham Younger as Chief Revenue Officer
by Mark Vrunoby Mark VrunoProven SaaS revenue leader joins ECI to drive AI, accelerate growth, and strengthen go-to-market execution.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, December 22, 2025 – January 2, 2026
by Mark Vrunoby Mark VrunoOur rapid recap of the previous week’s office technology news.
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Op-Ed & Commentary
Editor’s Letter | Mark My Word: What Office Technology Are We Watching Heading into 2026?
by Mark Vrunoby Mark VrunoAs planning continues for the New Year, The Cannata Report’s 2026 WatchList is a who’s who and what’s what for dea;ers and partners conducting business in the office technology space.
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Business Management/Finance
2026 WatchList – Office Technology TRENDS in the Dealer Channel
by Noel Ward and CJ CannataThe Cannata Report’s annual preview of what and who within the dealer channel will be making office technology news in the year ahead.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, November 3 – 7, 2025
by Mark Vrunoby Mark VrunoOur rapid recap of the previous week’s office technology news.
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Office/Workplace Technology
ECI Software Solutions Certifies Image Star’s Capsul Printer Line with Printanista
by Mark Vrunoby Mark VrunoCertification extends ECI Software’s industry-leading data collection technology to the Capsul printer family, ensuring reliable monitoring, seamless device management.
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Office/Workplace Technology
ECI Software Solutions Launches Built-in Ecommerce AI Agent
by Mark Vrunoby Mark VrunoAI agent from ECI Software combines real-time insights, content creation, and fraud detection to help ecommerce work smarter and more competitively with practical AI, transforming how businesses operate and compete online.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, September 22 – 26, 2025
by Mark Vrunoby Mark VrunoWelcome to Monday with Mark, our rapid recap of the previous week’s office technology news.
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It’s the first out-of-the-box, AI-powered service tool for office technology, says developer ECI Software Solutions, which adds that empowering technicians with artificial intelligence can boost first-time fix rates, cut labor costs, and close the industry’s skills gap.
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Office/Workplace Technology
October ’25 Dealer Timeline Set for Toshiba eTAG Inventory Control
by Mark Vrunoby Mark VrunoPatented Encompass Tag & Assessment Generator™ (eTAG) technology was a necessity born during the global, COVID-19 pandemic, says Toshiba Americas Business Solutions, Inc.
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Breaking News, Business & Finance
Katun Arivia Multifunction Printer Compatible with ECI’s Printanista Device Management Platform
by Mark Vrunoby Mark VrunoArivia MFPs from Katun now are fully compatible with ECI Software’s Printanista solution for device management and managed print service (MPS) automation.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, June 9-13, 2025
by Mark Vrunoby Mark VrunoWelcome to Monday with Mark, our rapid recap of the previous week’s office technology news.
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Breaking News, Business & Finance
ECI Software Solutions Wins Eight 2025 Top Rated Awards from TrustRadius
by Mark Vrunoby Mark VrunoBased on customer reviews, this recognition highlights ECI Software’s commitment to positive user experiences and product excellence.
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Breaking News, Business & Finance
“Monday with Mark:” Office Technology News Highlights, April 14-18, 2025
by Mark Vrunoby Mark VrunoWelcome to “Monday with Mark,” our rapid recap of the previous week’s office technology news.
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Breaking News, Business & Finance
“Monday with Mark:” Office Technology News Highlights, April 7-11, 2025
by Mark Vrunoby Mark VrunoWelcome to “Monday with Mark,” our rapid recap of the previous week’s business technology news.
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Breaking News, Business & Finance
ECI Software Solutions Acquires Davisware; Expanding Reach and Innovation in Field Service Management
by Mark Vrunoby Mark VrunoDavisware’s industry-leading ERP solutions enhance ECI’s capabilities to support field service organizations across key commercial industries.
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Office Technology News
Transforming the Office Technology Dealer Channel: The Software Innovations Driving Growth
by Mark Vrunoby Mark VrunoSoftware innovations in the form of automation, data, and security are leading to more efficient operations and enhanced customer interactions.
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Breaking News, Business & Finance
The Cannata Report’s Manic Monday: Office Technology News Highlights March 3-7
by Mark Vrunoby Mark VrunoWelcome to The Cannata Report’s Manic Monday, our rapid recap of the previous week’s office technology industry news.
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Breaking News, Business & Finance
Apax Funds Increases Investment in ECI Software Solutions
by Mark Vrunoby Mark VrunoThe move makes Apax a co-control owner alongside Leonard Green & Partners, L.P. (LGP). GIC has also made a substantial new private-equity investment in ECI to support continued growth in software solutions.
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Breaking News, Business & Finance
The Cannata Report’s Manic Monday: Office Technology News Highlights February 24-28
by Mark Vrunoby Mark VrunoWelcome to The Cannata Report’s Manic Monday, our rapid recap of the previous week’s office technology industry news.
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Breaking News, Business & Finance
ECI Software Solutions Appoints Brian Hildebrand as Chief Information Officer
by Mark Vrunoby Mark VrunoA proven innovator in ECI’s IT and cloud strategy, Hildebrand strengthens ECI’s executive team and supports customer success, driving advanced and industry-focused technology development for SMBs.

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