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Welcome to Monday with Mark, our rapid-fire recap of office technology news from the previous week. This morning’s curation covers the cycle of November 2 – 6th, 2026, highlighted by:
- Visual Edge IT purchases the first TASKalfa Pro 15000b monochrome production inkjet printer from Kyocera Document Solutions America.
- Partners report substantially reduced first-touch times (from one hour to five minutes), 86% reduction in escalations, and 120% revenue growth by using new agentic AI remote monitoring and management from ConnectWise.
- In its fifth annual Direction of Technology report, TD Synnex reveals that while AI investment has surged among 66% of its partners, only two in ten are generating meaningful revenue from artificial intelligence.
Read all the latest office technology news about AI, American Copy Machines, Breakaway Team, Capt. Tom Chaby, ConnectWise, The Consortium, Docutrend, Domino Printing Sciences, ECI Software, the economy, Hatz, Heidelberg, HP, Hybrid Software Helix, inkjet tech, Kodak, Kraft Business Systems, Lemhi, Loffler Companies, PlanProphet, Source Support Services, sustainable ink, Usherwood Office Technology, and more.
Details on The Cannata Report’s office technology news highlights from the past week:
- Kyocera sells its first TASKalfa Pro 15000b monochrome inkjet to Visual Edge IT.
- ConnectWise has launched the industry’s first agentic RMM.
- While two-thirds of TD Synnex partners are spending more on AI, related revenue lags.
- HP Inc. has appointed pharma exec Emma Walmsley as its new CEO.
- Docutrend, a dealer based in New Jersey, has acquired NYC’s American Copy Machines.
- VIDEO: Minnesota-based dealership Loffler Companies is celebrating its 40th anniversary.
- Usherwood Office Technology kicks off its ’27 fiscal year, following IT and cloud security growth in 2026.
- Source Support Services, led by former Ricoh exec Ed Krzysik, joins The Consortium.
- The Consortium’s Breakaway Team welcomes Kate Mason, sales leader of Kraft Business Systems.
- ECI Software Solutions has acquired Sierra Data Systems to support residential trade contractors.
- Hybrid Software Helix has expanded its U.S. team to support digital press OEMs.
- PlanProphet is set to bring CRM and sales automation to printIQ and DocketManager’s clients.
- Lemhi has launched certified professional services automation (PSA) for ConnectWise platform.
- A new AI workspace inside Hatz Chat keeps context, files, and tools together—with built-in governance.
- Heidelberg celebrates first North American installation of the B3-format JetFire 50 inkjet system.
- Kodak blog explains why embracing inkjet imprinting is a process.
- Sustainability: Domino Printing Sciences rolls out low-VOC inks that contain no MEK.
- Can inflation return to the Fed’s 2% target? November’s “Economics Watch” provides insights.
- Ahead of Veterans Day this week, meet U.S. Navy captain and retired SEAL Tom Chaby.
