Hard Copy

The Cannata Report’s editor-in-chief Scott Cullen highlights the back-to-basics theme of the May issue, which focuses on A3, A4, and document management.

Artificial Intelligence (AI) has been a buzzword in the technology industry for quite some time now, and it’s not surprising to see its emerging influence of AI in the office technology industry.

With so many opportunities to expand their products and services, and in light of declining clicks, diversification should be paramount for office technology dealers.

There’s tremendous hype in the office technology industry about digital transformation (DX), but it really isn’t something new at all. The industry has been at the forefront of DX for more than three decades.

Welcome to The Cannata Report’s Watch List issue, our final issue of 2022 and our first issue of 2023. Despite supply chain issues, chip shortages, economic concerns, and the persistence…

Welcome back to another installment of our 37th Annual Dealer Survey. In this issue, you’ll learn about dealers’ biggest challenges and how…

  Thirty seven years. That’s right, 37 years. That’s how long The Cannata Report has been conducting its Annual Dealer Survey. Some…

If you’ve been reading The Cannata Report for any length of time or watching Fridays with Frank for the past year, you…

  It’s often fascinating to reflect on the roads traveled that led you to the place where you are today. I’ve written…

Lately, I’ve been thinking about something Andrew Ritschel, president of EOS in Fairfield, New Jersey, told me when I interviewed him for…

Where were you in ’82? When The Cannata Report was founded, I was managing a community college mailroom while also working at…

I don’t blame dealers who have decided that offering customers IT services is not for them one bit, or maybe I should say one byte. At the same time, I credit dealers that have…

The prevailing logic in document imaging industry circles is that as print volumes decline, dealers need to diversify their product offerings beyond office print. Those who argue…

In this year’s 36th Annual Dealer Survey, 73% of our dealers told us their business was down in 2020. Does this number shock you? Honestly, you probably…

If you are a regular reader of The Cannata Report, you know Frank G. Cannata’s feelings about production and industrial print. If you are not familiar, let me sum it up succinctly, he…

I’ve been attending industry events since 1986. I never thought much about it until I sat down to write this month’s column, but women were scarce at industry events early…

I’ll never forget the words of the guest speaker at a Rowan University networking dinner for students in the New Jersey university’s MBA program about 13 years…

Last month, I neglected to acknowledge a significant milestone. March 10, 2021, marked the anniversary of when I flew from Philadelphia to Pittsburgh to visit Deb and Joe Dellaposta…

Now some people say that you shouldn’t tempt fate  And for them I cannot disagree  But I never learned nothing from playing…

I just finished reading The Biggest Bluff: How I Learned to Pay Attention, Master Myself, and Win by writer, journalist, and professional poker player Maria Konnikova…

As we enter into “a whole new world” in 2021 with great uncertainty, we also enter it with cautious optimism (and yes, I’m quoting the song from the Disney movie…

The word “pivot” entered the office technology lexicon in 2020. It describes what dealers, manufacturers, and the rest of us did to adjust in the business and life…

For anyone who has read The Cannata Report for any length of time or attended Frank G. Cannata’s presentations on production print at industry events…

“Our industry doesn’t appeal to young people.” Since reading these words in our 34th Annual Dealer Survey last year, they’ve stuck with me. When…

When we discuss diversification in the office technology space, sometimes it’s as if we’re talking about a new concept. But diversification isn’t…