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On this week’s episode of Fridays with Frank, Frank G. Cannata thanks his many viewers and shares how he spent his Thanksgiving holiday. Happy Thanksgiving!

To support the drive to cloud printing, the PaperCut Hive team is offering sales and technical certification courses to resellers of print management solutions.

The Cannata Report’s Manic Monday presents office technology industry news highlights from the week of November 13-17.

On this week’s episode of Fridays with Frank, Frank G. Cannata highlights findings from our 38th Annual Dealer Survey that provide him with a sense of optimism about the future of the office technology industry and the independent dealer channel.

Konica Minolta announced it has entered into a channel partner agreement with OPEX Corporation to list and resell OPEX imaging and document management solutions to customers across North America.

Applied Innovation announced the appointment of Casey Lowery as its new president, effective October 1st, 2023.

LDI Connect recently hosted a TECHtoberfest celebration showcasing new technologies and innovations from its partners, including AXIS Communications, Brother, Canon U.S.A., HP, Intermedia Cloud Communications, Microsoft, Samsung, Sharp NEC, and Xerox.

Our 38th Annual Dealer Survey concludes in the November issue with dealer ratings of their A3, A4, production print, production print, and print management and ECM/document management software vendors.

After presenting the meatiest part of our 38th Annual Dealer Survey in the October issue, it’s time for dessert: dealer ratings of their A3 and A4 OEMs, leasing partners, production print vendors, software partners, and OEM dealer meetings.

The Cannata Report attends Fraser Advanced Information Systems Customer Appreciation Lobster Dinner at the Fishpond.

The Cannata Report travels to Denver, Colorado to attend the Ricoh Partner Summit.

In mid-October, Toshiba TEC, the company responsible for manufacturing and selling Toshiba copiers, announced the release in Japan of the industry’s first A3 color MFP with RFID writer capability.

With the latest high-speed inkjet printers, we have entered the era of the book of one. Some organizations have gone so far as the booklet of one.

From print and imaging to emerging products and solutions, TD SYNNEX is an asset to OEMs and dealers alike.

Newly promoted Senior Vice President of HP North America Anneliese Olson discusses HP’s diversity initiatives.

This year’s Annual Dealer Survey reveals a thriving industry despite the challenges of the past three years.

These are the highlights from Part II of our 38th Annual Dealer Survey.

After expanding the number of concerns to 13 two years ago in our Annual Dealer Survey, we found that a handful of them stood out from the rest, with only a small percentage of dealers selecting some of the other options among the choices.

A year ago, the overall A3 MFP ratings for the Big Six A3 OEMs plummeted to their lowest ever (4.0), which we attributed to fallout from the pandemic and supply chain issues.

The A4 MFP ratings in comparison to the A3 ratings are still lower, which is likely a reflection of the supply chain issues of last year when A4 took a backseat to the higher margin A3 products in terms of where OEMs were devoting available resources.

When tabulating dealers’ ratings of their leasing partners, we only include those companies that have been identified by 25 or more dealers as their primary leasing partner. For the third consecutive year, five leasing companies reached that figure.