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As office technology dealers diversify into managed IT, a cybersecurity offering can make them more valuable to their customers.

Options abound for office technology and services dealers to expand their IT services business, including expanding their offerings.

IT talent in the office technology industry is in high demand, and dealers need to be creative and diligent in not only finding this talent but keeping them.

A recent survey about ChatGPT has The Cannata Report’s Scott Cullen thinking about the ramifications of AI in the office technology and publishing industries.

Credit CDS Office Technologies founder Jay Watson for recognizing the importance of managed services well before many of his dealer peers, and well before “managed services” entered the office technology industry lexicon.

After reading about Paris Davis, Frank G. Cannata revisits the stories of other veterans who received long overdue recognition from the U.S. Government.

Komori announced it will be showcasing its portfolio of packaging presses at the Paperboard Packaging Council Spring Outlook and Strategies Conference April 19-21 in Nashville, Tennessee.

The Cannata Report’s Manic Monday provides a rapid recap of office technology and services industry news from the week of April 10-14.

Lexmark was honored as a 2023 CIO 100 Award recipient by Foundry’s CIO – the executive-level IT media brand providing insight into business technology leadership – for the fourth consecutive year.

Pacific Office Automation (POA) acquired Fenton’s Office Solutions, expanding POA’s reach into three new markets.

Frank G. Cannata shares a surprising conversation inspired by CJ Cannata’s presentation on dealer diversification opportunities at the March ICDA meeting in San Antonio.

ConnectWise launched a core capability in the ConnectWise Asio platform with AI-assisted PowerShell scripting across two products in its Unified Monitoring and Management solution portfolio.

Cloud ISV directprint.io has expanded its SaaS offering with the launch of directprint.io RED.

Epson announced it will be exhibiting its label and packaging solutions at Labelexpo Mexico 2023, the newest event in the Labelexpo series.

Pulse Technology rewarded several of its 2022 top performing employees with a weeklong getaway to the Nizuc Resort & Spa in Cancun, Mexico.

The Cannata Report’s Economics Watch columnist Henry Willmore discusses how the closure of Silicon Valley Bank, rising oil prices, and changes in the housing market could impact the U.S. economy.

Canon U.S.A., Inc. announced the imagePROGRAF TC-20M, a new large-format multifunction 4-color pigment inkjet printer supporting both roll paper and cut-sheet media.

RISO’s Andre D’Urbano explains why inkjet technology provides a simple path to diversification for dealers of any size due to the infrastructures they already have in their dealerships.

Toshiba America Business Solutions promoted its president of Toshiba Business Solutions Steven Sauer to the role of chief revenue officer.

The Cannata Report’s Manic Monday offers a rapid recap of office technology and services industry news from the week of April 3-7.