As office technology dealers diversify into managed IT, a cybersecurity offering can make them more valuable to their customers.
Managed IT & Solutions
Managed IT support and network management services provide businesses with cloud-based and on-premise oversight of processes, information, and technologies in a distinct system designed to implement a business’s technical capabilities. It also includes remote monitoring and management, cloud computing, infrastructure as a service, software as a service, and ECM systems.
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Options abound for office technology and services dealers to expand their IT services business, including expanding their offerings.
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IT talent in the office technology industry is in high demand, and dealers need to be creative and diligent in not only finding this talent but keeping them.
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Managed IT & Solutions
CR-Connect Dealer Tour: CDS Office Technologies Bets Big on Managed Services
by Scott Cullenby Scott CullenCredit CDS Office Technologies founder Jay Watson for recognizing the importance of managed services well before many of his dealer peers, and well before “managed services” entered the office technology industry lexicon.
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In a lot of ways, information technology (IT) makes the world go round. Nowadays, it’s at the core of all business operations,…
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Breaking News, Business & FinanceManaged IT & Solutions
ConnectWise Announces New Version of Modes Theory with Individualized Roadmap for MSP Partners
by Cathy O'BrienConnectWise, the world’s leading software company dedicated to the success of IT solution providers (TSPs), is launching an updated version of its Modes Theory…
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Breaking News, Business & FinanceManaged IT & Solutions
SMBs Reach a Cybersecurity Tipping Point as Rising Attacks Boost Reliance on MSPs
by Scott Cullenby Scott CullenConnectWise, the software company dedicated to the success of IT solution providers (TSPs), has announced the 2022 findings of its annual…
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Managed IT & SolutionsOffice Technology Acquisitions & Mergers
Buyer Be Wary: So, You Want to Buy an MSP?
by Scott Cullenby Scott CullenWhat to look for and what to avoid. Each year, The Cannata Report’s Annual Dealer Survey tracks how dealers have built a…
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Breaking News, Business & FinanceManaged IT & Solutions
Action1 2022 SMB IT Security Needs Report Analyzes Cybersecurity Challenges of SMBs
by Scott Cullenby Scott CullenAction1 Corporation has released its 2022 SMB IT Security Needs Report. The study analyzes the cybersecurity challenges of small…
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Breaking News, Business & FinanceManaged IT & Solutions
ConnectWise Amplifies MSP Cyberattack Defense with Incident Response Service
by Scott Cullenby Scott CullenConnectWise announced a new service offering designed to help MSPs and their clients respond to attacks and recover from security incidents…
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Breaking News, Business & FinanceManaged IT & Solutions
ConnectWise Releases Results of 2022 MSP Threat Report
by Scott Cullenby Scott CullenConnectWise announced the release of its 2022 ConnectWise MSP Threat Report. In its third year, the report includes analysis of major MSP-related….
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Managed IT & Solutions
Due Diligence: Tips for Identifying a Good IT Acquisition
by Scott Cullenby Scott CullenAccording to our 36th Annual Dealer Survey, only 12% of dealers built their managed IT business through acquisition while 61% have built their own…
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Hiring and retention consistently rank as one of the top three dealer concerns in our annual Survey. While most dealers tend to think…
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Managed IT & Solutions
The Most Common Mistakes Dealers Make When Launching a Managed IT Business
by Scott Cullenby Scott CullenThere’s a lot of hype around managed IT and if you’re not careful, you might think anybody can do it. The problem is there are plenty of pitfalls…
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Managed IT & Solutions
IT Tuesdays: Tips for Expanding Your Managed IT Offerings
by Scott Cullenby Scott CullenIn the March issue of The Cannata Report, a panel of IT experts responded to questions about the most common mistakes dealers make…
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Managed IT & Solutions
European Headlines: How to Become a Creature of Habit One Security Setting at a Time
by Petra Dienerby Petra DienerYour actions can set a great example for your customers. No doubt, we are all creatures of habit. Volumes have been written…
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The question on the table is: What separates dealers who are successful with managed IT from the rest? This being a nuanced and multilayered topic, I needed some detail…
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Is it even possible for businesses to truly stay safe in cyberspace anymore? Weeks prior to Russia’s invasion of Ukraine in late February, Moscow already had begun a hybrid war…
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To better understand the risks and rewards of what it takes to succeed in managed IT, we gathered a distinguished group of panelists…
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Managed IT & Solutions
IT Tuesdays: Pearson-Kelly Technology Teaches Their Customers Well about Cybersecurity
by Scott Cullenby Scott CullenThe Cannata Report’s cover story for March focuses on cybersecurity. It’s a topic that is front-page news of late, driven in large part by Russia’s invasion…
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Breaking News, Business & FinanceManaged IT & Solutions
ConnectWise Forms New General Manager-Led Business Units and Appoints New CISO
by Scott Cullenby Scott CullenConnectWise announced the formation of four Innovation Business Units led by general managers and the appointment of a new chief information security officer…
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Breaking News, Business & FinanceManaged IT & Solutions
ConnectWise Launches ‘ConnectWise Virtual Community
by Scott Cullenby Scott CullenConnectWise announced the launch of the expansive ConnectWise Virtual Community. ConnectWise partners will now have one central space online to engage with…
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Breaking News, Business & FinanceManaged IT & Solutions
SalesChain Announces Connectwise Integration
by Scott Cullenby Scott CullenSalesChain announced an integration to ConnectWise Manage. With this integration, SalesChain is working to connect and centralize the database for dealers…
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Managed IT & Solutions
Where the Managed IT Opportunities are and aren’t in 2022
by Scott Cullenby Scott CullenTodd Croteau, president of All Covered, Konica Minolta’s IT Services division, is well versed on the trends impacting the managed IT space. During a…