Konica Minolta and its IT services division, All Covered, announced it has entered into an agreement with Staymobile, a technology provider offering mobile device and laptop protection solutions. Through the alliance, All Covered will offer Staymobile’s suite of protection products and services to its customers.
Staymobile’s protection offering includes multiple levels of service and term lengths, which cover both new and existing phones, tablets, laptops and Chromebooks from most manufacturers. Notable features include unlimited service requests, zero deductibles and a protective case, included at no additional charge. The company also guarantees all repairs, parts and the protective case for the entire one to four-year program term, unusual in an industry where the normal coverage term is 90 days.
While All Covered Tech Assurance’s services already offer warranty services through its OEM partners, augmenting its existing warranty service with Staymobile rounds out its full package of offerings to ensure it covers all the devices it offers from any manufacturer. Staymobile’s protection products and services will be made available to education customers as well as corporate clients.
“All Covered is proud to join forces with Staymobile,” said Jon Clemons, national solution architect – Education IT Services, All Covered. “This partnership complements our existing hardware procurement and deployment services by allowing customers piece of mind that their technology investments will be protected. Now more than ever, schools have seen the importance of comprehensive damage protection to ensure their devices are functional in this world of anytime anywhere learning.”
“Our new partnership provides tangible benefits to All Covered, Staymobile, and the end customers,” said Rob Lennox, Staymobile CEO. “Since Staymobile products and services are designed to meet customer needs at every stage, we effectively help All Covered increase the comprehensive nature of their protection offerings for new and used devices that supplement OEM warrantees.”
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